דרושים » מוצר » Senior Product Operations Manager

We are looking for a Senior Product Manager to lead the Commerce Core domain, owning the platforms and operational infrastructure that power the entire customer journey and order lifecycle from catalog and checkout to fulfillment, customer support, and post-purchase experiences. This is a strategic, highly cross-functional role focused on building scalable internal systems and complex commerce capabilities that sit at the core of the business. You will drive product strategy, prioritization, and execution across high-scale platforms with direct business impact, partnering closely with Engineering, Data, Operations, CS, Growth, and Marketing teams. This is a unique opportunity to shape how our business scales its commerce platform and internal operations, while continuously improving business efficiency, operational excellence, and the end-to-end customer experience.

Roles & responsibilities:
Lead the product core commerce platform, from vision to execution, while driving scalable solutions with direct business impact.
Own the commerce domain end-to-end, including product catalog, cart and pricing logic, checkout flows, payment integrations, and order lifecycle management.
Shape the next generation of the Commerce domain:
Build the foundations for AI-driven and automated commerce experiences
Enable flexible commerce capabilities through APIs, Agentic shopping experience, and scalable platform architecture.
Help position Resident for the evolving ecommerce landscape, where AI agents, automation, and personalization become an integral part of the buying journey.
Build and scale internal commerce platforms and tools that support operational efficiency and business growth across Growth, Marketing, Operations, Customer Support, and Data teams.
Partner closely with Engineering and Data teams on system architecture, integrations, scalability, api contracts, and operational infrastructure.
Translate complex operational and business needs into scalable systems, workflows, and product capabilities.
Lead cross-functional initiatives across multiple stakeholders, balancing competing business needs and driving alignment across the organization
Plan and manage engineering sprints to deliver greater value to the customer and the company.
Define the scope for both features and initiatives, clearly articulating the rationale behind decisions.
Identify opportunities to leverage automation and AI-driven operational tools and emerging agentic tools.
Continuously improve the scalability, operational efficiency, and customer experience enabled by Residents commerce ecosystem.

We are looking for an experienced and strategic Product Manager to lead a core domain within our companys Cloud Firewall portfolio. This role is central to shaping how enterprises secure cloud environments at scale across hybrid and multi-cloud infrastructures.
our companys cloud security solutions protect some of the worlds largest organizations, and our Cloud Firewall capabilities are a critical part of helping customers enforce consistent, scalable, and intelligent network security in dynamic cloud environments.
As the Product Manager for a core Cloud Firewall capability, you will own the product vision, strategy, and execution end to end - from deeply understanding customer needs, market trends, and cloud platform evolution, through defining roadmap priorities and driving delivery, to ensuring strong adoption and long-term customer value.
You will work closely with engineering, architecture, UX, research, sales, marketing, and customer-facing teams in a highly cross-functional environment. This role requires a strong product leader with proven success in Agile product development, the ability to lead complex cross-functional programs, and a demonstrated record of influencing strategy and execution across engineering, business, and customer-facing teams.
This is an opportunity to influence a strategic cloud security domain and build high-impact products that solve real customer problems in one of the most important areas of cybersecurity.
Key Responsibilities
Define and own the product strategy, vision, and roadmap for our companys Cloud Firewall capabilities, aligned with company objectives, customer needs, and market opportunities.
Lead product discovery by analyzing customer pain points, industry trends, competitor offerings, and emerging cloud security requirements across AWS, Azure, GCP, and hybrid environments.
Work closely with engineering leadership and development teams to translate strategy into execution through clear priorities, well-defined requirements, and pragmatic tradeoff decisions.
Drive product development in a proven Agile environment, including backlog management, feature prioritization, user story definition, sprint planning support, and ongoing collaboration with R&D throughout the delivery lifecycle.
Demonstrate strong leadership across cross-functional teams, aligning engineering, UX, sales, support, and marketing around a shared product direction and successful business outcomes.
Partner with UX/UI teams to deliver intuitive, scalable, and efficient user experiences for cloud security administrators and enterprise operators.
Own the product lifecycle from concept through launch and iteration, including requirements definition, validation, rollout planning, and success measurement.
Collaborate with product marketing and field teams to define product positioning, messaging, and go-to-market plans for new capabilities and releases.
Engage directly with customers, partners, sales engineers, and support teams to gather feedback, validate priorities, and identify new product and business opportunities.
Monitor product adoption, customer satisfaction, usage trends, and competitive positioning, using data to drive continuous improvement and roadmap refinement.
Stay current with cloud platform evolution, cloud-native networking, and cybersecurity market trends to ensure the product remains innovative and differentiated.
Serve as a product leader and domain expert internally, helping drive alignment, clarity, and execution excellence across strategic initiatives.

Were looking for a Director of Operational Excellence to build and lead a centralized Product & Engineering Operations team.
In this role, you will lead the Operational Excellence team as both a people leader and systems builder: coaching and developing a high-performing team, designing practical processes people actually want to use, and partnering closely with Product and Engineering leadership to solve real operating problems, improve decision quality, and help us make better tradeoffs as the business scales.
Youll Own:
Team Leadership: Lead, coach, and develop a centralized Product & Engineering Operations team, setting clear expectations and raising the bar for operational excellence.
Process & Operating System Design: Design, build, and continuously evolve the Product & Engineering operating system, including workflows, governance, planning cadences, lifecycle standards, decision frameworks, templates, and handoffs. Create processes that are simple, scalable, widely adopted, and designed to enable speed - not bureaucracy.
Portfolio & Planning Operations: Create the structure for strong portfolio planning, capacity visibility, cross-pillar alignment, executive visibility, and leadership tradeoff discussions across product, infrastructure, reliability, security, and customer-driven work.
AI, Tools & Enablement: Use AI, automation, tooling standards, dashboards, templates, and knowledge systems to reduce friction, improve visibility, and make the operating system easier for teams to adopt.
Youll Solve:
Scale Without Bureaucracy: How do we introduce the right level of structure and consistency while preserving speed, ownership, and team autonomy?
Real Operating Problems: How do we identify the root causes of recurring friction, including unclear ownership, weak handoffs, decision delays, duplicated work, and planning gaps, and design practical solutions that stick?
Business Tradeoffs: How do we help Product and Engineering leaders make clearer tradeoff decisions across customer value, product innovation, reliability, infrastructure, security, quality, and speed?
Operational Signal Flow: How do we ensure customer, field, support, reliability, quality, and post-release insights consistently inform planning and prioritization?
Youll Impact:
Organizational Clarity: Create consistent operating rhythms, decision rights, workflows, and standards that help Product and Engineering work together more effectively.
Better Business Decisions: Improve our ability to make clear, timely, and well-informed tradeoff decisions as priorities, dependencies, and constraints become more complex.
Scalable Product Development: Build the systems, tools, templates, and governance needed for us to scale without losing speed or accountability.
AI-Enabled Productivity: Embed AI and automation into day-to-day operating workflows, helping teams reduce manual effort and focus more time on high-value work.