דרושים » מוצר » Senior Product Operations Manager

We are looking for a Senior Product Manager to lead the Commerce Core domain, owning the platforms and operational infrastructure that power the entire customer journey and order lifecycle from catalog and checkout to fulfillment, customer support, and post-purchase experiences. This is a strategic, highly cross-functional role focused on building scalable internal systems and complex commerce capabilities that sit at the core of the business. You will drive product strategy, prioritization, and execution across high-scale platforms with direct business impact, partnering closely with Engineering, Data, Operations, CS, Growth, and Marketing teams. This is a unique opportunity to shape how our business scales its commerce platform and internal operations, while continuously improving business efficiency, operational excellence, and the end-to-end customer experience.

Roles & responsibilities:
Lead the product core commerce platform, from vision to execution, while driving scalable solutions with direct business impact.
Own the commerce domain end-to-end, including product catalog, cart and pricing logic, checkout flows, payment integrations, and order lifecycle management.
Shape the next generation of the Commerce domain:
Build the foundations for AI-driven and automated commerce experiences
Enable flexible commerce capabilities through APIs, Agentic shopping experience, and scalable platform architecture.
Help position Resident for the evolving ecommerce landscape, where AI agents, automation, and personalization become an integral part of the buying journey.
Build and scale internal commerce platforms and tools that support operational efficiency and business growth across Growth, Marketing, Operations, Customer Support, and Data teams.
Partner closely with Engineering and Data teams on system architecture, integrations, scalability, api contracts, and operational infrastructure.
Translate complex operational and business needs into scalable systems, workflows, and product capabilities.
Lead cross-functional initiatives across multiple stakeholders, balancing competing business needs and driving alignment across the organization
Plan and manage engineering sprints to deliver greater value to the customer and the company.
Define the scope for both features and initiatives, clearly articulating the rationale behind decisions.
Identify opportunities to leverage automation and AI-driven operational tools and emerging agentic tools.
Continuously improve the scalability, operational efficiency, and customer experience enabled by Residents commerce ecosystem.

We are looking for a Senior Product Manager (Cloud WAF & API Security) to take end-to-end ownership of a core domain within our companys cloud application security portfolio. This role sits at the heart of how modern enterprises protect internet-facing applications and APIs across cloud and hybrid environments-delivering security outcomes without slowing delivery teams.
our companys security products are award-winning and industry-leading, trusted by thousands of customers worldwide. As the Product Manager for Cloud WAF and API Security, you will define the product vision and strategy end-to-end: from deeply understanding customer needs and attacker/market trends, through defining the roadmap and guiding execution, to ensuring successful adoption and long-term value.
You will work closely with engineering, UX, research, product marketing, sales, and customer success-leading complex initiatives across multiple teams. This role requires strong product judgment, the ability to lead through ambiguity, and a passion for building scalable, high-quality cloud security products that solve real customer problems.
A key success factor in this role is strong Agile/SAFe leadership, including experience driving or influencing Agile transformation to improve flow, predictability, and customer impact
Key Responsibilities
Lead the product strategy, vision, and roadmap for Cloud WAF and API Security (WAAP) capabilities, aligned with company goals, customer outcomes, and evolving attacker techniques.
Own customer discovery and problem validation: engage enterprise security teams, platform teams, and developers to understand workflows, constraints, and adoption blockers across cloud environments.
Drive a roadmap that addresses key WAAP areas such as:
Cloud WAF policy and rule management, tuning, and false-positive reduction
API discovery and inventory (including shadow/zombie APIs)
API behavioral anomaly detection
Auth and abuse patterns (e.g., broken auth, BOLA, scraping, credential stuffing) in partnership with bot/abuse controls
Integrations with CI/CD, API gateways, ingress controllers, service mesh, and cloud-native tooling
Observability and analytics (security visibility, attack forensics, risk posture)
Own requirements and prioritize delivery; ensure crisp execution using SAFe/Agile best practices (backlog readiness, PI planning support, dependency management, clear acceptance criteria, outcome-based prioritization).
Contribute to or drive Agile transformation efforts across teams: improve operating cadence, delivery predictability, cross-functional alignment, and measurable outcomes.
Work closely with UX/UI to deliver intuitive workflows for both security and platform teams (policy authoring, onboarding, triage, tuning, and incident response).
Drive end-to-end product delivery from concept to launch: user stories, validation, beta programs, release readiness, and launch execution.
Define success metrics and iterate post-launch using data (adoption, efficacy, performance, cost signals, support escalations, retention/expansion).
Collaborate with product marketing on positioning, messaging, and go-to-market planning for releases and major launches.
Engage with customers, sales, and customer success to gather feedback, address concerns, and identify growth opportunities.