We are looking for a Head of Services Security to lead and strengthen the security posture of our global Services organization. In this role, you will drive security strategy, governance, and operational excellence across customer-facing services, enabling business growth while maintaining customer trust and compliance.
Your mission
Lead the security strategy and governance for all service-delivered platforms and environments
Define and enforce security standards across SaaS, managed services, and customer-hosted solutions
Partner with Services, R&D, IT, Product, and Customer-facing teams to embed security across operations and delivery
Lead customer-facing security engagements including audits, escalations, and due diligence processes
Establish and oversee security controls, monitoring, and incident response capabilities across production environments
Drive Secure Software Development Lifecycle practices in collaboration with R&D and Product teams
Ensure compliance with industry standards and customer security requirements including SOC2 and ISO27001
Define KPIs, reporting frameworks, and continuous improvement processes for services security
Requirements: Bachelors degree in Computer Science, Information Systems, Cybersecurity, Engineering, or a related technical field
MBA or advanced degree in Cybersecurity or Business - an advantage
Relevant certifications such as CISSP, CISM, CCSP, or ISO27001 Lead Auditor - strong advantage
Experience Required:
8+ years of experience in cybersecurity and information security
At least 5 years in leadership or senior management roles within SaaS, Cloud, or Services organizations
Proven experience working with enterprise customers, security audits, compliance reviews, and security questionnaires
Strong hands-on understanding of Cloud Security, Application Security, and Security Operations
Experience driving cross-functional initiatives across R&D, IT, Services, Sales, and Compliance teams
This position is open to all candidates.