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לפני 1 שעות
Location: Tel Aviv-Yafo
Job Type: Full Time
We're looking for a Senior Product Manager to help us build and scale agent channel into one of our most powerful growth engines. You'll sit within the Product team, working at the intersection of distribution strategy, partner experience, and digital product - owning the tools and flows that make agents want to bring their clients first.
We believe three things matter for every role : drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Help insurance agents grow and succeed building products that improve their experience, performance, and business impact.
Own the end-to-end agent product experience - from onboarding through policy management - and drive measurable improvements in conversion and retention
Identify and prioritize the highest-leverage opportunities across the agent funnel, using data to guide decisions and validate bets
Partner with Agents Partnerships, Underwriting, Design, and Engineering to ship tools that make agents faster, more confident, and more successful
Translate complex insurance workflows into clean, modern digital experiences that replace legacy friction with real efficiency
Define and track the metrics that matter - channel contribution, funnel conversion, cross-sell rates - and own the outcomes, not just the output
Work cross-functionally with Growth, Pricing, Data Science, and CX to align agent-facing experiences with broader business goals
Build the case for what we build next, combining partner feedback, market signals, and internal data into a clear, prioritized roadmap
Requirements:
6+ years of product management experience, ideally in insurtech, fintech, vertical SaaS, or a marketplace - especially if you've built tools for professionals like agents, brokers, or operators
A track record of owning a funnel or business KPI end-to-end, with results you can speak to clearly and specifically
Experience building for external users or partners - you understand B2B, B2B2C, or SMB dynamics and know that operator-facing products have their own rules
Strong analytical instincts - you're comfortable with ambiguity, know how to find signal in the data, and make decisions before all the information is in
The ability to simplify complexity: you can take a messy workflow, a tangled stakeholder map, or a technical constraint and turn it into something clear and actionable
Sharp communication skills - with external partners and internal teams alike - and a natural ability to build trust across functions
Ready to work in an office environment most days of the week
This position is open to all candidates.
 
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לפני 1 שעות
Location: Tel Aviv-Yafo
Job Type: Full Time
We're looking for a Senior Product Manager to help build the next generation of pet insurance . You'll own the end-to-end claims journey for pet owners - balancing what customers actually feel with what the operation needs to scale - driving automation, shipping AI-powered experiences, and setting a new standard for what claims can feel like.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Own the full pet claims journey, from first notice of loss to resolution, and raise the bar on what that experience can be
Design and ship automation solutions that reduce manual work, scale Customer Ops, and move the efficiency needle in a meaningful way
Put GenAI and LLMs to work using internal AI tooling to rethink what's possible in claims handling
Translate product strategy into sharp requirements and prototypes that reflect brand, mission, and customer needs
Partner with designers, engineers, data analysts, and Customer Ops stakeholders to ship end-to-end product improvements
Identify gaps, prioritize ruthlessly, and bring creative solutions that expand what our product can do
Requirements:
At least 5 years of product management experience at a startup or fast-growing company - a must
A track record of untangling complex processes and finding the clearest path through them
Strong UX instincts with an eye for detail and an ability to hold the big picture at the same time
Experience automating manual processes - a big plus
A data-driven, analytical approach to decisions and prioritization
Top-notch written and verbal communication skills in English
Experience leading small, agile teams
A genuine drive to keep learning - you read constantly and love sharing what you find
Enthusiasm for AI and a real commitment to growing alongside these tools as they evolve
Ready to work in an office environment most days of the week
This position is open to all candidates.
 
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לפני 1 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We're looking for a Staff Product Manager to define the long-term vision and strategy for LoCo - next-generation, AI-powered platform that's rebuilding how insurance products are built and launched. Sitting within our core platform team, this role is central to how builds, ships, and scales insurance products across the org - and how we continue doing it faster with AI at the center.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Define the architecture that determines how builds, ships, and scales - for years to come
Drive cross-team alignment on complex technical decisions, turning competing priorities into a clear, executable roadmap
Own the long-term API strategy across multiple domains, creating a unified layer that simplifies onboarding for channel teams and scales with the business
Act as the translation layer between platform engineers and leadership, communicating technical complexity in business terms
Leverage AI to identify patterns, pressure-test architectural decisions, and unlock faster paths to solving platform-scale problems
Own the adoption strategy across product lines, delivering a developer experience that makes our platform the obvious choice
Requirements:
8+ years of product management experience building platform products at scale, with a track record of thinking architecturally and owning products from 0 to 1
Proven ability to define product vision, build roadmaps from scratch, and make the hard calls on what to build and why
Hands-on with AI tools - you don't just follow trends, you actively use AI to move faster and make better product decisions
Experience taking products from 1 to a billion, with a track record of overseeing complex adoption and integration efforts
Cross-team leadership experience with a history of aligning stakeholders and driving complex, multi-team initiatives forward
A computer science degree or substantial hands-on development experience
Ready to work in an office environment most days of the week
This position is open to all candidates.
 
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לפני 1 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a Senior Growth Product Manager with a passion for experimentation, data-driven decision-making, and creating seamless user experiences. Youll join one of our high-impact growth teams, helping drive user acquisition, engagement, retention, and cross-sell opportunities.
This role has the potential to unlock massive revenue growth - scaling from millions to billions. Youll define and implement strategies that drive measurable impact, using deep customer insights, A/B testing, and iterative experimentation to fuel sustainable growth.
As a strategic leader, youll set the vision for where we need to go and craft the roadmap to get us there - balancing business goals with customer needs.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Own and execute key parts of our growth strategy, from research to launch, focusing on user acquisition, retention, and monetization
Understand customer behavior and pain points, leveraging data, user research, and experimentation to uncover opportunities
Define and track key performance indicators (KPIs) to measure success and continuously optimize for impact
Lead continuous A/B testing and experimentation, using insights to drive iterative improvements
Work cross-functionally with Design, Engineering, Data Science, and Marketing to bring growth ideas to life
Challenge assumptions and rethink the status quo, pushing for bold, innovative approaches to growth
Requirements:
6+ years of experience as a product manager in a fast-paced, growth-focused environment
Deep expertise in growth methodologies, including A/B testing, conversion optimization, and engagement strategies
A data-first mindset, with strong analytical skills and experience leveraging insights to inform decisions
End-to-end product execution skills, from strategy and ideation to implementation and optimization
Exceptional communication and storytelling skills, with the ability to influence stakeholders at all levels
A hands-on, proactive mindset - youre not afraid to dive in and make things happen
Ready to work in an office environment most days of the week
A strong curiosity about AI and a commitment to learning and adapting in this evolving space.
This position is open to all candidates.
 
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לפני 1 שעות
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a Senior Product Manager whos experienced in planning, designing, and scaling world-class products. If you love tackling complex problems, cherish the power of automation and self-service, enjoy exploring the latest GenAI models, and are passionate about designing amazing customer experiences at scale, this ones for you.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role youll:
In your day-to-day, youll be responsible to drive automation efforts to the next level, to allow us to reach infinite scale. Our efforts are focused on automating all of the touch points we have with our customers- including handling their claims, replying to their questions to customer support, and reviewing risk factors. By doing so, we optimize our operational efficiency and drive delightful customer experience.
As part of your work youll get to use the latest GenAI tools and LLMs powered by our home grown internal tools.
Youll collaborate closely with designers, engineers, data analysts, and stakeholders within our Customer Ops team.
With an in-depth knowledge of customer-facing teams, products, and brand, youll create product strategies consistent with the companys vision, and translate them into detailed requirements and prototypes.
Youll prioritize tasks as needed, and come up with creative new ideas to expand our product functions, and improve scalability and automation efforts.
Requirements:
At least 5 years experience working as a product manager in a successful startup / fast-growing company - a must
Hands on experience with building GenAI applications - a must
Capable of understanding complex processes, and identifying areas calling or improvement
Experience with automating manual processes - a big plus
Self-organized, process driven
Data-driven and analytical thinker
Fully fluent in English, with top-notch communication skills
Experience leading small, agile teams
Self-learning individual who reads constantly and loves to pass on their knowledge to others
Ready to work in an office environment most days of the week
Enthusiasm about learning and adapting to the exciting world of AI - a commitment to exploring this field is a fundamental part of our culture
This position is open to all candidates.
 
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12/04/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We're on the lookout for a Senior Product Manager who's ready to dream big, lead boldly, and make an incredible impact on both our product and the businesses that rely on it.

Speed is table stakes now. AI handles a lot of the execution. What we're hiring for is judgment: the product sense to know what's worth building, the taste to know when something isn't good enough yet, and the conviction to make the call. We're not looking for someone who only manages backlogs and writes specs. We're looking for someone who uses AI as a genuine force multiplier, building prototypes, compressing research cycles, and moving from idea to evidence faster than most teams move from idea to meeting.


As a Product Manager, you will:
Decide what to build, and what not to. You'll set direction on the roadmap with conviction, backed by customer understanding and sharp product instincts.
Play a key role in defining and building a new strategic product, getting in early enough to shape its direction, positioning, and core experience.
Work with R&D, Design, Business, and Customer Experience teams to validate, launch, and iterate.
Build your own prototypes and POCs using AI tools to validate assumptions before engineering cycles begin, reducing waste and increasing the quality of what gets built.
Use AI natively throughout your workflow
Analyze user behavior, performance, and trends, going beyond dashboards to surface non-obvious insights and translate them into product decisions that move the needle.
Gather and integrate insights from customers to guide the product development process and validate key decisions.
Oversee everything from backlog management and feature prioritization to release planning and ongoing iterations, without losing sight of the bigger picture.
Maintain expertise on the latest trends, technologies, and best practices to ensure stays at the forefront of innovation.
Requirements:
6+ years of experience as a PM
Experience with low-touch products: especially B2B2C or consumer products that work at scale.
Experience working in marketplaces or products that require a deep understanding of consumer behavior to drive engagement.
A track record of leading impactful, large-scale initiatives that drive significant customer engagement and business growth.
Genuine product taste: a sharp eye for what's good, a clear point of view on what should be built, and the confidence to defend it.
Hands-on experience building prototypes or POCs using AI tools. You don't need to be an engineer, but you need to be a builder.
Deep, practical familiarity with AI tools as part of your day-to-day workflow, not as a novelty but as a core working method.
Strong analytical skills and a data-driven mindset, with the ability to get your hands dirty with the data directly.
A strong sense of product design and user experience, with an ability to champion UX improvements that delight customers.
Leadership and execution-oriented mindset, capable of driving organized workflows, prioritizing effectively, and managing multiple initiatives simultaneously.
Excellent communication skills, you can clearly articulate ideas and influence stakeholders across all levels (fluent in both English and Hebrew).
This position is open to all candidates.
 
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16/04/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a Senior Product Manager to lead our Intelligence layer - a foundational system that transforms how matching works across the platform. This role owns the development of our Knowledge Graph and data systems, connecting buyer intent, project scope, seller capabilities, and real delivery outcomes into a unified intelligence layer. You will lead the effort to transform our unstructured marketplace data into structured, outcome-linked signals, forming the foundation for systems that can understand context, reason about fit, and improve matching decisions across the platform. This intelligence layer will power a wide range of capabilities - including retrieval, ranking, personalization, and future AI-native experiences.



What am I going to do?:

* Own our Marketplace Intelligence layer, defining the vision, strategy, and roadmap for context-aware, outcome-driven systems
* Lead cross-functional execution of complex systems, partnering with engineering, data science, and product teams to build scalable, reliable, and explainable solutions
* Lead the evolution of our Knowledge Graph and signal ecosystem, connecting marketplace data to real outcomes
* Drive the use of structured signals to improve matching, personalization, and discovery across the platform
* Navigate ambiguity and define structure across a problem space spanning data, modeling, and product experience
* Drive adoption of these capabilities across key surfaces such as Job Post, Search, and CRM
* Continuously identify gaps in data, signals, and marketplace understanding
* Manage technical complexity while connecting infrastructure efforts to clear business impact

Equal opportunities:
We prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. We are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, we will provide accommodation to individuals with disabilities or a special need.
Requirements:
* 5+ years of product management experience in data -intensive or technical domains, ideally working on systems that involve data modeling, signals, or decision-making infrastructure.
* Strong technical background in data systems, ML infrastructure, or engineering; experience working with large-scale data pipelines and transforming unstructured data into structured signals.
* Experience building or scaling systems related to search, recommendation, ranking, or marketplace matching.
* Strong understanding of how systems make decisions based on signals, context, and historical data, not just surface-level metrics.
* Proven track record of leading cross-functional teams to deliver complex, technically challenging products with measurable business impact.
* Ability to operate in ambiguity and drive clarity through structured thinking, system design, and strong execution.
* Excellent communication and collaboration skills, especially in highly technical and cross-functional environments.
* Strong product intuition for what drives real-world success and outcomes, beyond engagement or conversion metrics.
* Experience working with knowledge graphs, embeddings, or entity-based systems is a strong advantage.
* Familiarity with AI/LLM systems (e.g., prompt orchestration, evaluation, or data pipelines) is a plus.
Were not about checklists. If you dont meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you.
This position is open to all candidates.
 
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2 ימים
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a first Senior Data Product Manager to join our Retail Intelligence team, reporting to the head of product.
Why is this role so important?
We're looking for a Senior Data Product Manager to drive the strategy, architecture, and execution of the data that power the Retail Intelligence products suite, eCommerce analytics product.
This role sits at the intersection of data infrastructure and customer value - you'll own the datasets, pipelines, and methodologies that help leading brands and retailers make confident decisions about their commerce assets.
What youll experience on this team?
Work with top talent across data, engineering and product teams.
Ship AI-powered capabilities iteratively, improving with every release.
Work with latest technology in an ever-evolving work environment
Operate with a startup mindset: move fast, think big, and build long-term value for customers.
Have direct impact on how customers make business decisions
What youll do as a Senior Data Product Manager?
Own the vision, roadmap, and delivery of the datasets that underpin Retail Intelligence, from eCommerce traffic and conversion data to product-level insights and category benchmarks.
Lead AI integration into internal processes and core features that speed customer decisions.
Define and track data quality metrics (completeness, coverage, freshness, accuracy) and establish validation, logging, and governance frameworks.
Lead modularization of data structures to enable scalability, and continuous improvement.
Stay close to customers and the market through ongoing research and interviews.
Partner with engineering, data science, design, sales, and marketing to deliver and drive adoption.
Requirements:
5+ years of experience in data product management, or as a technical product manager in a big data environment.
Hands-on experience with large-scale data collection, classification, curation, and delivery systems, especially in companies that build or sell data products.
Proven track record in leading cross-functional data initiatives involving data engineering, data science, and analytics teams.
Entrepreneurial mindset- proactive, and effective in ambiguity, moving quickly from insight to execution.
Comfortable in technical, data-heavy environments: collaborate on APIs, pipelines, data quality, and edge cases.
AI fluency: understand how to embed AI into products and internal workflows (from prototyping through production evaluation).
Excellent communication and stakeholder alignment across product, sales, and marketing.
Strong data-driven judgment: define metrics, analyze product/customer data, run experiments, and make clear tradeoffs.
High learning agility, adaptable in a fast-changing data and AI landscape.
Education: Technical background (CS, Engineering, or equivalent practical experience)
Strong advantages:
Experience in fast-moving startup environments or startup within an enterprise.
Built data products: metrics, pipelines, data QA, and insight generation.
Shipped AI features in product workflows: recommendations, forecasting, anomaly detection, insight generation, or AI agents.
eCommerce/marketplace domain experience: ecosystems, digital shelf, conversion funnels, merchandising.
This position is open to all candidates.
 
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2 ימים
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a first Senior Data Product Manager to join our Retail Intelligence team, reporting to the head of product.
Why is this role so important?
We're looking for a Senior Data Product Manager to drive the strategy, architecture, and execution of the data that power the Retail Intelligence products suite, eCommerce analytics product.
This role sits at the intersection of data infrastructure and customer value - you'll own the datasets, pipelines, and methodologies that help leading brands and retailers make confident decisions about their commerce assets.
What youll experience on this team?
Work with top talent across data, engineering and product teams.
Ship AI-powered capabilities iteratively, improving with every release.
Work with latest technology in an ever-evolving work environment
Operate with a startup mindset: move fast, think big, and build long-term value for customers.
Have direct impact on how customers make business decisions
What youll do as a Senior Data Product Manager?
Own the vision, roadmap, and delivery of the datasets that underpin Retail Intelligence, from eCommerce traffic and conversion data to product-level insights and category benchmarks.
Lead AI integration into internal processes and core features that speed customer decisions.
Define and track data quality metrics (completeness, coverage, freshness, accuracy) and establish validation, logging, and governance frameworks.
Lead modularization of data structures to enable scalability, and continuous improvement.
Stay close to customers and the market through ongoing research and interviews.
Partner with engineering, data science, design, sales, and marketing to deliver and drive adoption.
Requirements:
5+ years of experience in data product management, or as a technical product manager in a big data environment.
Hands-on experience with large-scale data collection, classification, curation, and delivery systems, especially in companies that build or sell data products.
Proven track record in leading cross-functional data initiatives involving data engineering, data science, and analytics teams.
Entrepreneurial mindset- proactive, and effective in ambiguity, moving quickly from insight to execution.
Comfortable in technical, data-heavy environments: collaborate on APIs, pipelines, data quality, and edge cases.
AI fluency: understand how to embed AI into products and internal workflows (from prototyping through production evaluation).
Excellent communication and stakeholder alignment across product, sales, and marketing.
Strong data-driven judgment: define metrics, analyze product/customer data, run experiments, and make clear tradeoffs.
High learning agility, adaptable in a fast-changing data and AI landscape.
Education: Technical background (CS, Engineering, or equivalent practical experience)
Strong advantages:
Experience in fast-moving startup environments or startup within an enterprise.
Built data products: metrics, pipelines, data QA, and insight generation.
Shipped AI features in product workflows: recommendations, forecasting, anomaly detection, insight generation, or AI agents.
eCommerce/marketplace domain experience: ecosystems, digital shelf, conversion funnels, merchandising.
This position is open to all candidates.
 
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05/04/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for an experienced Data Product Manager with a strong Data Science and Analytics background to own and lead data driven solutions.
In this role, you will define and drive the vision, strategy, and execution of data and analytics products that support our Marketing, Growth, and Acquisition teams. You will operate at the intersection of business, analytics, data science, and AI, translating marketing challenges and business questions into scalable data products, clear KPIs, and measurement frameworks that improve acquisition efficiency, ROI, and long-term revenue growth.
You will lead cross-departmental initiatives, partner closely with Marketing leaders, Data Scientists, Data Engineers, Analytics teams, and Product Managers, and ensure that advanced modeling, analytics, and AI capabilities are deeply embedded into day-to-day marketing decision-making.
Key Responsibilities
Marketing Data Product Ownership
Own the vision, roadmap, and delivery of Marketing Data Science and Analytics products
Align initiatives with business goals such as acquisition efficiency, ROI optimization, revenue growth, and funnel performance.
Act as the single point of ownership for marketing-related data, analytics, and data science products across teams.
Define data requirements, metrics, and success criteria for new initiatives, including identifying gaps in existing data.
Collaborate with Data Engineers and Analytics Engineers to design scalable data pipelines, data models, and semantic layers that support analytics, experimentation, and advanced modeling.
Prioritize initiatives based on business impact, scalability, data maturity, and clarity of success metrics.
Business Analytics, Data Science & AI-Driven Marketing Optimization
Define and own the business logic behind marketing KPIs, ensuring clear, consistent, and trusted metrics across teams.
Work closely with stakeholders to understand what needs to be measured, why and how.
Lead data science, analytics, and AI initiatives that optimize marketing performance
Own and evolve core marketing models including attribution, MMM, LTV prediction.
Define success metrics and measurement frameworks for models, experiments, and AI-driven decisions.
Drive experimentation frameworks (A/B tests, geo-experiments, uplift modeling) to continuously improve performance and decision quality.
Design and deploy AI-powered and agentic solutions to automate and scale marketing workflows such as budget allocation, campaign optimization, and creative testing.
Ensure solutions are production-ready, measurable, explainable, and actionable for business stakeholders.
Translate complex model outputs into clear, trusted insights for business users.
Requirements:
5+ years of experience in Data Product Management, Data Science Product, Analytics Product, or similar roles in a tech or SaaS environment.
Strong understanding of business analytics, KPI definition, and metrics design, alongside marketing data science, performance marketing, and growth analytics.
Proven experience owning data and analytics products end-to-end, from business problem definition and measurement strategy through strategy, development, and production.
Hands-on experience working with data scientists, analytics engineers, data engineers, and BI/analytics teams.
Ability to translate business questions into analytical frameworks, metrics definitions, dashboards, and experimentation plans.
Familiarity with attribution, MMM, LTV modeling, experimentation, and optimization frameworks.
Strong communication skills and stakeholder management across technical and non-technical teams, with the ability to communicate insights clearly to business leaders.
Advantages:
Experience building or productizing AI-powered or agentic systems.
Background in performance marketing, growth teams or marketing platforms.
Experience in fast-growing or high-scale startups.
Strong understanding of experimentation frameworks.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8600369
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סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
13/04/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Senior Product Manager to own the Customer Support and Sales domain within our proprietary commerce platform, including its integrations with third-party tools and vendors. In this role, you will be the product owner of a critical internal SaaS system used daily with direct impact on revenue protection, customer satisfaction, and operational efficiency.
You will define the product strategy and roadmap for this domain, work closely with Senior Leadership to align on priorities and trade-offs, and partner with Customer Support, Sales, Operations, Finance, R&D, Design, and Data teams to deliver scalable solutions in a fast-moving, ambiguous environment. This is a high-ownership role and the ability to drive change across the organisation.
Roles & responsibilities:
Own the end-to-end product lifecycle for internal Customer Support and Sales tools, from discovery and user research through delivery, launch, adoption, and ongoing optimization
Understand the needs, workflows, and constraints of support and sales teams, and translate business goals such as revenue protection, efficiency, and CX improvement into a clear product strategy and measurable outcomes
Design and deliver solutions that help teams resolve customer issues faster and prevent revenue loss, including proactive cancellation prevention, smarter refund and return flows, and workflow automation
Build sales-enablement capabilities that improve conversion, upsell, and cross-sell effectiveness, and average order value
Lead cross-functional execution and change management by aligning stakeholders across Customer Support, Sales, Operations, Finance, R&D, Design, and Data, and driving adoption of new tools and processes
Evaluate and integrate third-party platforms and vendors, making informed build-vs-buy decisions with a focus on scalability, cost, and long-term maintainability
Identify opportunities to simplify complex workflows, reduce manual effort, and scale operations through better product design, automation, and data
Define success metrics, track business and operational impact, and use data and qualitative feedback to continuously prioritise and improve outcomes, with visibility to senior leadership.
Requirements:
5+ years of Product Management experience in SaaS, e-commerce, or other operationally complex product environments)
Experience owning and developing internal products or platforms used by Customer Support, Sales, Operations, or similar teams
Experience with customer support and/or sales workflows, such as order management, refunds, cancellations, returns, and service recovery
Ability to operate in ambiguous environments, make thoughtful trade-offs, and balance customer experience, operational efficiency, and business impact
Data-oriented Product Manager with the ability to define success metrics and use data to inform prioritisation and decisions
Strong communication and stakeholder-management skills, with experience working cross-functionally across Product, Engineering, Design, Operations, and Senior Leadership
Ability to translate business and operational needs into clear product requirements and execution plans
Background with AI-powered workflows, automation, or decision-support systems
Fluency in English and experience working with global teams and users across multiple regions.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8608733
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שירות זה פתוח ללקוחות VIP בלבד