דרושים » אינטרנט ודיגיטל » Junior Knowledge Base Writer

we are currently looking for a full-time, permanent Technical Writer to join our team. You will create, author, and organize content and procedures that clearly explain our products and features to customers. You must have excellent writing skills, organizational skills, and be able to work with your co-workers in an Agile cloud environment.
Responsibilities:
Create Knowledge Base articles that explain the overview of the feature, and procedures to configure it
Work as part of the Product Docs team and the larger Product team to support Catos vision to deliver the best SASE experience and service to our customers
The Cato Cloud is updated every week - you need to make sure that the documentation and Release Notes are ready for the new or updated features
Challenge yourself and grow as a Technical Writer, Cato employee, and human being.

Were growing rapidly, and seeking a highly motivated Senior Product Content Writer to advance our UX writing, documentation architecture, strategy, and design. If you have a passion for writing and you're excited to have an impact on a platform used by some of the biggest names in tech, we want to meet you! This is an opportunity to join a team thats defining its content strategy, with a vision towards creating a model that becomes the industry standard. Youll be working for an amazing offering in a growing market and working with a team of experienced product managers, engineers, and designers.
Your day-to-day will include:
Owning and managing all the content needs for your product pillar
Working with product managers, engineers, and designers to create concise, clear, and helpful microcopy
Providing UX/UI content and feedback in the product areas you are responsible for
Supporting the documentation of Help Center articles
Creating user assistance for features, including product tours and sidebar content
Helping to define and maintain the Content Team Style Guide, design system, and other team assets
Monitoring and responding to internal and external feedback channels to address customer needs and define content priorities
Staying up-to-date with market trends and finding new ways to showcase content that fits our global audience

As a Technical Writer , youll play a critical role in bridging our engineering and customer-facing teams by creating clear, accurate, and comprehensive content aimed mainly at platform engineers. Your work will directly impact customers who rely on our platform by empowering them to maximize their productivity and improve their workflows.

Youll take part in the creation, maintenance, and evolution of documentation and knowledge base, shaping one of the first experiences users meet when they deploy and use the product.



What Youll Do

Document New Features and Updates: Partner with engineering and product teams to craft high-quality technical documentation for new and existing features. Youll help translate complex technical information into clear, developer-friendly documentation.
Add and Maintain API Documentation: Take part in maintaining the API documentation to ensure its comprehensive, up-to-date, and accessible, providing essential support for developers who integrate with our platform.
Lead wide-scale initiatives to improve internal & external processes, with or without agentic/AI-based workflows.
Write Guides and Tutorials: Write tutorials, how-to guides, and user manuals that support developers in effectively leveraging capabilities.
Write User-Centered Documentation: Work with other teams to gather insights directly from users and developers to understand their needs and pain points, ensuring that the documentation meets real-world use cases and aids in seamless onboarding and usage.
Collaborate Across Teams: Work closely with product managers, designers, developers, and customer support to ensure the accuracy and quality of all documentation, while identifying opportunities to enhance clarity and usability.
Communicate the brand: ensure consistency and accuracy across all product documentation.

As a Technical Writer at our company, youll play a critical role in bridging our engineering and customer-facing teams by creating clear, accurate, and comprehensive content aimed mainly at platform engineers. Your work will directly impact customers who rely on our platform by empowering them to maximize their productivity and improve their workflows.
Youll take part in the creation, maintenance, and evolution of our companys documentation and knowledge base, shaping one of the first experiences users meet when they deploy and use the product.
What Youll Do
Document New Features and Updates: Partner with engineering and product teams to craft high-quality technical documentation for new and existing features. Youll help translate complex technical information into clear, developer-friendly documentation.
Add and Maintain API Documentation: Take part in maintaining the API documentation to ensure its comprehensive, up-to-date, and accessible, providing essential support for developers who integrate with our platform.
Lead wide-scale initiatives to improve internal & external processes, with or without agentic/AI-based workflows.
Write Guides and Tutorials: Write tutorials, how-to guides, and user manuals that support developers in effectively leveraging our companys capabilities.
Write User-Centered Documentation: Work with other teams to gather insights directly from users and developers to understand their needs and pain points, ensuring that the documentation meets real-world use cases and aids in seamless onboarding and usage.
Collaborate Across Teams: Work closely with product managers, designers, developers, and customer support to ensure the accuracy and quality of all documentation, while identifying opportunities to enhance clarity and usability.
Communicate the company brand: ensure consistency and accuracy across all product documentation.
Who Youll Work With
As a technical writer, you will work closely with developers, product managers, and designers to ensure our company is accessible and user-friendly for customers worldwide. you will also engage with customer support and sales teams to better understand user needs and incorporate their feedback.

We are looking for a highly motivated Senior Technical Writer to join the Research and Development Content team, primarily supporting our cloud security product portfolio. This position requires someone who is self-motivated, has strong leadership instincts, and can translate complex cloud security concepts into clear, accessible documentation for a technical audience. The ability to work effectively with remote and cross-functional teams is essential.

Your Opportunity:
Cultivate a culture of continuous improvement and technical learning by establishing scalable documentation methodologies and mentoring peers on emerging industry trends.
Collaborate with subject matter experts and key stakeholders (e.g., developers, product managers, customer support) to gather and translate complex technical information into clear, customer-facing documentation.
Plan and manage documentation projects, including scope, timelines, and resource allocation.
Take end-to-end responsibility for specific cloud security domains by identifying feature changes and independently validating workflows in dev/staging environments.
Write, edit, and review technical documentation, ensuring accuracy, clarity, and consistency.
Develop and enforce documentation standards and style guides across the organization.
Analyze documentation engagement metrics and stakeholder feedback to identify friction points, driving iterative improvements that enhance end-user content.
Manage documentation releases for high-frequency, weekly product releases, in accordance with the SDLC, and communicate updates to internal and external audiences.
Stay current on industry trends and best practices, including AI-assisted documentation tools and workflows.

we are transforming the delivery industry by turning drone delivery into a real-world, scalable solution. We are looking for a Technical writer to join the company technical documentation team and contribute to the development, documentation, and certification of advanced UAS platforms. This is an opportunity to join a fast-growing company, work alongside a multidisciplinary team, and be part of a dynamic environment in the heart of Tel Aviv. In this role, you will develop and manage technical documentation for advanced unmanned aircraft systems that integrate complex mechanical assemblies, electrical hardware, Embedded software, control systems, production processes, and operational workflows. Working at the intersection of engineering, manufacturing, maintenance, and regulatory compliance, you will translate highly technical information into clear, structured documentation that supports the certification, production, operation, and maintenance of our companys UAS platforms. You will work closely with mechanical, electrical, software, systems, and manufacturing engineers, as well as with production managers, mechanics, flight operations, and regulatory affairs teams, gaining deep exposure to the full product lifecycle. The role is ideal for someone who enjoys diving into complex multidisciplinary systems, understanding how they work in practice, and turning engineering knowledge into precise, usable documentation that supports safe and scalable real-world operations. Main Responsibilities
* Review and interpret technical standards and regulatory requirements.
* Work with aviation regulatory authorities to obtain approvals and authorizations supporting the companys activities.
* Create, edit, and manage technical manuals and documentation across the product lifecycle.
* Revise and refine technical documents in collaboration with engineering, product, manufacturing, and procurement teams.
* Develop a deep understanding of the design, performance, and functionality of hardware and software systems and components.
* Research and analyze technical information to produce clear, accurate, and comprehensive documentation.
* Establish policies and procedures supporting manufacturing, procurement, Quality Assurance, and related operational processes.

We are looking for an Campaign Content Writer to join EMEAs Demand Generation team, who is as comfortable with campaign logistics as content writing. Translating complex technical concepts into compelling narratives that resonate with our audience is your skillset, while you uphold the highest standards of our global brand voice.In this role, you will be the engine behind our EMEA Demand Generation efforts. You will be the voice of our campaigns: writing and delivering high-converting English copy for emails, landing pages, ads and then executing those programs across the region.
As an Campaign Content Writer, you will
Take global campaign frameworks and "EMEA-ize" them to ensure they are culturally and linguistically relevant across the region while ensuring all stakeholders are aligned for on-time launches.
Deploy and manage end to end multi-channel campaigns (Email, Web, Social, Paid) leveraging AI tools, to research and tailor for the EMEA market.
Create the assets and narrative for demand gen campaigns, this includes writing email sequences, high-converting landing page copy, and paid campaigns via various channels (e.g LinkedIn ads, and webinar scripts).
Track and analyze KPIs (MQLs, SQLs, CTRs, pipeline). You don't just report numbers; you use them to tweak the next campaign for better performance and conversions.
Write and A/B test various subject lines and messaging angles to identify what resonates best with our personas and ensure all campaigns maintain a consistent brand voice while optimizing for SEO/AIO and user engagement
Support global communication projects targeted for the EMEA region.

we are a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, we enable creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, we provide a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. The Role As the Social media Manager, you are the creative spark and the voice of our company in the places where creatives talk, such as X, LinkedIn, Threads, and Reddit. You are a generative AI maven who understands that our industry is in a massive state of transition. Our goal is to build our company as the top brand bringing AI production level creation at scale to creatives everywhere. You arent here to just post content: you are here to start and drive the daily conversation. We are looking for an idea machine who can harness different stakeholders and bridge the gap between culture and brand, turning inspiration into execution in a fast paced, dynamic environment. Wake up for this: Spot the spark and flip it. Scroll with a creative lens to find cool reels, new styles, or trending topics and instantly adapt them for our company. Start the daily conversation. Run the day to day presence on text first platforms and start discussions that creatives actually want to join. Sync with Paid Media. Partner with paid campaign managers to identify high performing organic content and align messaging for optimized spending. Direct our AI flows. React to industry shifts and AI breakthroughs with smart, helpful posts that explain why they matter to our community. Manage content operations. Own the day to day lifecycle of content and maintain a calendar that ensures consistent, error free execution. Collaborate with stakeholders. Work as a main partner with Product, Sales, Partnerships, and Customer Success to ensure brand consistency across company goals. Audit and optimize. Conduct regular audits of our channels and the competitive landscape to provide actionable recommendations for growth and retention. Write and execute for the scroll. Write punchy copy and scripts for everything from multi post threads to video text overlays. Listen and report back. Be the bridge between our users and our product by bringing community feedback and ideas back to the team.

We help many of the worlds largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. Were a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. Youll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. This is a career-defining opportunity to own the content function for a fast-scaling fintech company. As our Senior Content Manager, you'll architect our voice across every channel-from web and campaigns to sales materials and product copy. This is a hands-on, high-impact role where you produce, edit, and guide content end-to-end, with the flexibility to work with additional writers while maintaining full ownership of quality and consistency. As the company scales rapidly, you'll scale with it-this is a role with serious growth potential for a content leader ready to make their mark.
What will you do?
Content Creation & Editing: Develop and edit content for website, landing pages, blogs, email campaigns, social media, PR materials, sales decks, one-pagers, and UX copy. Campaign & Social Content: Support marketing campaigns and social media initiatives with aligned messaging and creative copy. Product & Ecosystem Mastery: Learn our product and industry ecosystem to create accurate, relevant, and compelling content. Quality & Cohesion: Ensure all content is on-brand, clear, and consistent in tone, style, and messaging; guide and edit additional writers when needed. Cross-Functional Collaboration: Work with Product, Sales, Marketing, and Design teams to ensure content meets business objectives and resonates with target audiences. Content Planning & Optimization: Plan, prioritize, and optimize content production to maximize impact; monitor performance metrics and refine content based on insights.
Why join us?
* Lead content production for a fast-growing, category-defining startup across all channels.
* Opportunity to shape our voice, messaging, and brand cohesion across the entire organization.
* Collaborate with a dynamic team and have direct impact on marketing, campaigns, and product initiatives.
* Competitive compensation, benefits, and a culture that values creativity and ownership

The Documentation Team is seeking a Senior Technical Writer to own the end-to-end documentation strategy across multiple platform domains. You will act as a strategic partner to Product and R&D, translating complex engineering concepts into intuitive user guides and high-impact microcopy. Operating in a high-velocity Agile environment with weekly releases, you will drive content excellence while leveraging AI-driven workflows to scale our global documentation footprint.

Responsibilities
Direct the documentation lifecycle for complex platform features, adapters, and weekly release notes across three distinct product squads.
Collaborate with Product Managers and R&D to translate high-velocity technical updates into clear, actionable documentation for enterprise users.
Design and edit intuitive UI copy to guide users through complex cybersecurity workflows and platform interfaces.
Manage high-volume content switching between Platform, Cyber-Physical Assets, and Asset Management domains with timely delivery.