דרושים » אינטרנט ודיגיטל » Implementation Specialist

The Senior Professional Services Consultant is an important role as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. The Sr Professional Services Consultant will report to the Director of Professional Services EMEA.
What You'll Own
Implementation: Design, build, and implement interactive experiences for our customers to drive business impact, such as enhancing their end-user onboarding experience and accelerating feature adoption.
Consultation: Work closely with customer application owners to understand their business objectives, pain points, and end-user needs. Provide expert advice and recommend solutions that align with their goals and improve user experiences.
Project Management: Lead end-to-end projects, collaborating with customers, internal stakeholders, and the development team to ensure successful delivery within scope, timeline, and budget.
Data Analysis: Monitor and analyze usage data and user feedback to identify opportunities for optimization and improvement. Constantly strive to increase effectiveness and user engagement.
Knowledge Transfer: Conduct training sessions for customers on best practices, ensuring they can make the most of the product and effectively utilize its features to enhance their applications.
Troubleshooting: Identify and resolve any issues related to implementation, ensuring smooth functionality across different platforms and devices.
Collaboration: Foster strong cross-functional collaboration with UX/UI designers, developers, customer success teams, and other stakeholders.
** Please note: The work week for this position is Monday - Friday (Sunday is a day off)

Required Solution Engineer
An automated AI-based predictive analytics platform. It simplifies and accelerates the process of building and deploying machine learning models in various business use-cases, such as life-time value, Churn, demand forecast and more. We connect to the raw data and completely automates the data preparation, engineering and prepossessing phases, as well as the model training and evaluation lifecycle. It was acknowledged as one of Israels 50 most promising startups two years in a row
Company Highlights:
Series C company with over $117M raised to date. Tier-1 investors: Google Ventures (GV), Insight Partners, GGV, Dell Ventures, Mindset and S Capital.
50 employees
HQ in Tel Aviv with growing sales organization in the US
Customers across CPG, retail, healthcare, mobile apps, fintech, insurance, and consumer services. Marquee customers include Johnson & Johnson, and SciPlay
The Demand Forecasting team is at a pivotal, high-growth stage. This role is highly dynamic, requiring a blend of technical depth and exceptional communication to adapt our platform to real-world customer data and challenges. You will be a critical link between the core product and our clients business success.
Responsibilities:
Lead and support customer-facing Demand Forecasting use cases from discovery through deployment
Work hands-on with customer data to design, test, and validate forecasting solutions
Act as a trusted analytical and technical advisor to customers, deeply understanding their business context and datasets
Analyze and explain model outputs and complex analytical concepts in a clear, business-oriented way
Troubleshoot technical and data-related challenges and drive them to resolution
Collaborate closely with Data Science and Customer Success teams, providing structured feedback from customer use cases
Help customers achieve measurable business impact and adoption of our Demand Forecasting module.

Were looking for an experienced and proactive Project Manager to join our growing team. In this role, you will take ownership of project setup, execution, and ongoing system maintenance, ensuring our clients receive seamless onboarding, reliable performance, and long-term value. You will lead cross-functional teams, balance multiple priorities, and drive project success through strong organization, communication, and problem-solving.
Responsibilities
Project Setup, Onboarding & Transition: Lead the project from kickoff through full implementation at the clients site. Ensure smooth transition, on-time delivery, and a high-quality onboarding experience. Coordinate with internal teams to guarantee readiness of resources, data, and tools.
Ongoing Stakeholder Communication: Act as the projects operational owner, managing setup of the system, client requests, system issues, and optimizations. Monitor system stability and performance to ensure long-term reliability and value. Drive improvements in workflows, resolving recurring bottlenecks and risks.
Cross-Functional & Stakeholder Management: Serve as the main point of contact for internal and external stakeholders (Customer Success, Support, Operations). Maintain transparency, responsiveness, and alignment across all project phases.
Issue & Risk Management: Proactively identify potential risks in the process, bottlenecks, recurring issues, or client dissatisfaction. Escalate appropriately and work cross-functionally to identify root causes.
KPI Tracking & Performance Monitoring: Define, track, and report on key performance indicators (KPIs) to measure project success and team performance. Use insights to drive accountability and continuous improvement.
Continuous Improvement: Conduct monthly result analyses, draw insights from experiences, and strive to achieve the Delivery department's goals. Analyze and optimize delivery workflows to improve efficiency and scalability.

looking for a fast learning, motivated individual to join our Product Experience team in R&D. If youre passionate about technology and problem solving, but are also a great communicator, wed love to chat with you. This role is a great opportunity to expand your technical skillset and work directly with our Software Engineers to support a wide range of customer use cases on a variety of web-based platforms.
What will you actually be doing?
Analyzing and researching customer use cases and processes in web applications.
Monitoring Production logs in our Backoffice system to identify and proactively address potential issues.
Implementing solutions that will scale to millions of users.
Advancing the world one step closer to Artificial General Intelligence.
Working closely with Software Engineers, Product Managers, Professional Services, Customer Success and Support to ensure the ongoing success of our customers.
Proactively thinking of new and innovative ways to provide our customers with an outstanding product experience.
Creating internal documentation and resources to share knowledge within the organization.
Serving as an internal point of escalation for our Support team and driving resolution of technical issues, including identification of root cause.

we are looking for a Platform Team Lead.
As platform team leader, you will own and advance core platform and infrastructure, ensuring it is scalable, reliable, secure, and built to support rapid product innovation. In this role, you will lead a team of engineers and DevOps responsible for the foundational systems that power the product, guiding the design and delivery of robust architectures and shared components.
You will drive technical excellence by setting engineering standards, improving system resiliency and performance, and proactively addressing scalability and operational challenges. Working closely with product and other software teams, you will ensure the platform enables fast, high-quality development while meeting the needs of customers at scale.
What will you do:
Lead a team of strong developers and DevOps to excellence while building scalable and high-quality software and infrastructure
Oversee development and execution of new features and products
Mentor and support the personal growth of team members
Hands-on development of about 50%
Join R&D Management Team and influence the entire RnD lifecycle (Hiring, Agile methodologies, Product and Technological efforts)
Influence the whole R&D as a member of the R&D Management Team
Lead by example with production cycle and customer-related issues
Drive the R&D organization to scale

we are looking for a Business Data Analyst.
Responsibilities:
Plan, organize, facilitate, and lead reviews of business requirements with users and developers to ensure accuracy, completeness, and mutual understanding.
Collaborate with vendors to design, develop, and implement Automation solutions using RPA tools such as Automation Anywhere, SQLs, Python and VBA.
Utilize expertise in programming languages such as SQL and Python to perform data analysis and recommend various solutions to improve data accuracy, timeliness, and completeness.
Create data visualizations utilizing tools such as Tableau\Power BI to present and recommend alternative solutions as well as drive data-driven decision-making.
Conduct feasibility studies to determine the technical and economic feasibility of the proposed solution.
Understand and document well-organized, detailed, and concise business requirements by converting the results of data from interviews and conducting own analysis.
Identify opportunities in current processes, conduct GAP analysis to quantify issues, and recommend alternative solutions that will optimize process and/or improve the completeness, timeliness, and quality of the data set.
Coordinate and collaborate effectively with the project team, including but not limited to end-users, product management, evaluations, index, portfolio analytics, quality assurance, project management, and development teams to mitigate and assess project risks, eliminate ambiguities, and meet project deadlines.
Examine current business functions and system capabilities. Identify trends and causations of inaccurate and/or incomplete data sets by conducting in-depth root cause analysis.
Determine efficiencies, accuracy, timeliness, completeness gained from recommended solutions.
Monitor project progress by tracking activity, resolving problems, and publishing progress reports. Prepare production release notes and organize review sessions with RDO and DSG groups to ensure a full understanding of release scope.
Apply problem-solving skills to create innovative workflow resulting in increased productivity.
Write complete and concise test scripts for user acceptance testing. Plan, coordinate, and execute created test cases.
Identify any potential data gaps resulting from the creation of new fields and/or rules. Work with related groups to confirm completion of data backfills required after a production release.
Coordinate closely with the RDO training team to ensure all training documentation is adjusted, and all training sessions are completed before the release rollout.
Mentor junior team members on Automation tools and best practices.
Create working relationships with Data Vendors to understand content and escalate issues.

We are expanding our Research Team and are looking for a Junior Malware Researcher with a strong technical mindset, excellent communication skills, and a passion for problem-solving.
As a Malware Researcher, you will be responsible for hunting emerging malware and malvertising campaigns and developing effective detection methods to protect global customers. You will work closely with the R&D and Product teams and be part of a friendly, professional team based in Tel Aviv, supporting customers worldwide.
Responsibilities:
Detect, monitor, and hunt new malvertising and malware threats
Research new attack vectors, delivery methods, and evasion techniques
Develop and improve detection logic and signatures
Investigate malicious campaigns using internal tools, databases, logs, and external intelligence sources to uncover hidden patterns
Analyze web traffic, scripts, redirects, and network behavior to identify malicious activity
Collaborate with R&D and Product teams to translate research into production-grade protections
Contribute to internal documentation, research reports, and best practices to improve knowledge sharing and support processes

We are seeking an experienced, solution-focused professional to join our Business Analyst team in Tel Aviv.
As an Inbound Business Analyst in the Professional Services (PS) team, you will serve as the primary liaison between clients, internal stakeholders, and the product/implementation teams.
Your role is to understand the clients requirements, the products models and specification and ensure smooth delivery of solutions.
This position combines analytical skills, financial services domain knowledge, and communication abilities to drive successful client engagements.
Responsibilities:
Conduct business analysis to support the deployment and optimization of solutions across client environments and impact assessment of identified issues.
Perform statistical analysis and fine-tune model sets to ensure optimal performance and accuracy.
Support the implementation team throughout User Acceptance Testing (UAT), ensuring requirements are met and functionality is validated.
Collaborate closely with both business and technology stakeholders to align solutions with client goals and technical feasibility.
Research, analyze, and structure large data sets, addressing both technical and business perspectives

We are looking for a Threat Intelligence Researcher who can analyze cyber threats and turn technical data into clear, useful insights. You will work closely with a team and clients, create reports, and build simple tools or scripts (mainly in Python) to improve how data is collected and analyzed.
This role requires strong problem-solving skills, good communication, teamwork, and taking responsibility for delivering results.
We are seeking an analytical and experienced Threat Intelligence Researcher to join our team. This is a technical role that necessitates bridging the gap between traditional intelligence analysis and software engineering principles.
You will be responsible for producing strategic and technical intelligence reports and developing automation and scripting solutions for the team.
Specifically, your focus will be on:
Intelligence Reporting: Conduct in-depth investigations and produce comprehensive reports based on customer requests.
Client Engagement: Participate in customer-facing meetings as required to present findings or gather requirements.
Tool Development: Design, implement, and maintain internal tools, scripts, and data scrapers (primarily utilizing Python) to streamline data collection and analysis.
Actionable Intelligence Production: Convert raw technical data into finished, actionable intelligence products, including detailed technical reports, the creation of YARA/Sigma rules, and executive-level briefings.

Were looking for a Senior Backend Engineer to join our growing team.
Responsibilities:
Design and build scalable backend services and APIs that power open security platform.
Develop serverless architectures on AWS, focusing on reliability, performance, and scalability.
Collaborate closely with product and security teams to translate requirements into clean, effective technical solutions.
Own delivery end-to-end: architecture, implementation, automated testing, CI/CD, and production monitoring.
Champion best practices around code quality, documentation, observability, and security-by-design.
Contribute to technical discussions and share knowledge with teammates on backend architecture, cloud infrastructure, and development best practices.