דרושים » אינטרנט ודיגיטל » Technical & UX Writer

At our company, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.
We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents.
By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability.
As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.
As a Technical Writer at our company, youll play a critical role in bridging our engineering and customer-facing teams by creating clear, accurate, and comprehensive content aimed mainly at platform engineers. Your work will directly impact customers who rely on our platform by empowering them to maximize their productivity and improve their workflows.
Youll take part in the creation, maintenance, and evolution of our companys documentation and knowledge base, shaping one of the first experiences users meet when they deploy and use the product.
What Youll Do
Document New Features and Updates: Partner with engineering and product teams to craft high-quality technical documentation for new and existing features. Youll help translate complex technical information into clear, developer-friendly documentation.
Add and Maintain API Documentation: Take part in maintaining the API documentation to ensure its comprehensive, up-to-date, and accessible, providing essential support for developers who integrate with our platform.
Lead wide-scale initiatives to improve internal & external processes, with or without agentic/AI-based workflows.
Write Guides and Tutorials: Write tutorials, how-to guides, and user manuals that support developers in effectively leveraging our companys capabilities.
Write User-Centered Documentation: Work with other teams to gather insights directly from users and developers to understand their needs and pain points, ensuring that the documentation meets real-world use cases and aids in seamless onboarding and usage.
Collaborate Across Teams: Work closely with product managers, designers, developers, and customer support to ensure the accuracy and quality of all documentation, while identifying opportunities to enhance clarity and usability.
Communicate the company brand: ensure consistency and accuracy across all product documentation.
Who Youll Work With
As a technical writer, you will work closely with developers, product managers, and designers to ensure our company is accessible and user-friendly for customers worldwide. you will also engage with customer support and sales teams to better understand user needs and incorporate their feedback.

we are currently looking for a full-time, permanent Technical Writer to join our team. You will create, author, and organize content and procedures that clearly explain our products and features to customers. You must have excellent writing skills, organizational skills, and be able to work with your co-workers in an Agile cloud environment.
Responsibilities:
Create Knowledge Base articles that explain the overview of the feature, and procedures to configure it
Work as part of the Product Docs team and the larger Product team to support our companys vision to deliver the best SASE experience and service to our customers
The company Cloud is updated every week - you need to make sure that the documentation and Release Notes are ready for the new or updated features
Challenge yourself and grow as a Technical Writer, our company employee, and human being.

we are currently looking for a full-time, permanent Technical Writer to join our team. You will create, author, and organize content and procedures that clearly explain our products and features to customers. You must have excellent writing skills, organizational skills, and be able to work with your co-workers in an Agile cloud environment.
Responsibilities:
Create Knowledge Base articles that explain the overview of the feature, and procedures to configure it
Work as part of the Product Docs team and the larger Product team to support Catos vision to deliver the best SASE experience and service to our customers
The Cato Cloud is updated every week - you need to make sure that the documentation and Release Notes are ready for the new or updated features
Challenge yourself and grow as a Technical Writer, Cato employee, and human being.

As a Technical Writer , youll play a critical role in bridging our engineering and customer-facing teams by creating clear, accurate, and comprehensive content aimed mainly at platform engineers. Your work will directly impact customers who rely on our platform by empowering them to maximize their productivity and improve their workflows.

Youll take part in the creation, maintenance, and evolution of documentation and knowledge base, shaping one of the first experiences users meet when they deploy and use the product.



What Youll Do

Document New Features and Updates: Partner with engineering and product teams to craft high-quality technical documentation for new and existing features. Youll help translate complex technical information into clear, developer-friendly documentation.
Add and Maintain API Documentation: Take part in maintaining the API documentation to ensure its comprehensive, up-to-date, and accessible, providing essential support for developers who integrate with our platform.
Lead wide-scale initiatives to improve internal & external processes, with or without agentic/AI-based workflows.
Write Guides and Tutorials: Write tutorials, how-to guides, and user manuals that support developers in effectively leveraging capabilities.
Write User-Centered Documentation: Work with other teams to gather insights directly from users and developers to understand their needs and pain points, ensuring that the documentation meets real-world use cases and aids in seamless onboarding and usage.
Collaborate Across Teams: Work closely with product managers, designers, developers, and customer support to ensure the accuracy and quality of all documentation, while identifying opportunities to enhance clarity and usability.
Communicate the brand: ensure consistency and accuracy across all product documentation.

We are looking for a UX Expert to join our Product Design Team with experience working on complex products and a strong interest in shaping how users interact with AI-driven systems in a fast-changing industry.
Job Id: 2518
Someone with a passion for technology and design, strong point of view, great communication skills, and the ability to work independently under pressure and ambiguity.
The Product Design Team takes pride in maintaining high standards and defining user interfaces and user flows across all our products, from major concepts to detailed design and testing.
Key Responsibilities
Work closely with R&Ds security experts, product managers, developers, and QA to define and evolve the user experience for for new AI-driven features and products, often in areas with no established design patterns.
Work closely with the Product Designers to define user experience standards and guidelines to help align solutions across the entire organization and product lines.
Transform complex business objectives into clear, practical, and inspiring experiential solutions - especially where the right interaction model is not yet obvious
Drive initiatives and lead through excellent interpersonal communication.
Be the focal point for all matters related to UX within the organization and help represent the Product Design teams guidelines and best practices, while also challenging existing guidelines and best practices when new AI-driven interactions demand it.

As our company and our products grow rapidly, it is crucial to scale the user experience of our product and our design team in the right way and with the right people.
What you'll do:

Craft clear, concise, and engaging messaging for our product ensuring alignment with brand voice and style guidelines.
Establish and implement standards for the tone and voice of our product by writing a comprehensive best practices guide that can be socialized across the product organization.
Collaborate and work closely with product designers, project managers, developers, and leadership to ensure the adoption of best practices, ensuring that product messaging remains clear and consistent.
Identify areas of improvement for language in our product. Recommend, test, and validate those changes.
Collaborate with the UX research team to understand user needs, pain points, and behaviors, translating insights into effective copy.
Align product language with marketing language by maintaining consistent terminology and using clear, compelling language that resonates with our audience.
Review and edit content to ensure accuracy, consistency, and quality across all user touch points.
In conjunction with our technical writing team, manage our product glossary of terms, disambiguating synonymous terminology and ensuring consistent usage throughout the product.
Provide guidance and support to the UX writing team, fostering a collaborative and growth-oriented environment.

Were looking for a Product Designer whos excited by the challenge of making complex technology feel effortless. Youll design end-to-end experiences, from ideation and discovery to prototyping, execution, and validation, helping to simplify the world of cloud infrastructure for our customers.

Youll work closely with Product, R&D, DevOps, and customers to shape tools that are both powerful and easy to use. This is an opportunity to join a highly collaborative environment where designers have real ownership and impact.

Your ownership will include:
Own the design process end to end, from research and ideation through to visual design and validation.
Collaborate with Product Managers, Engineers, and DevOps to create intuitive, user-centered solutions.
Translate complex technical concepts into simple, clear, and beautiful interfaces.
Conduct user research and usability testing with internal and external users
Create wireframes, flows, prototypes, and polished designs for new and existing features.
Contribute to and evolve our design system to maintain visual and functional consistency.
Continuously learn about the products technical context to inform design decisions.

At our company, we believe people are capable of more than a single job description. Youre not hired just to fill a position- youre empowered to shape it, grow it, and make it your own.
We call this being Positionless.
And Positionless isnt just our culture. Its our product.
we are the creator of Positionless Marketing, an AI-powered platform that gives every marketer the power to analyze, create, launch, and optimize independently. The result is faster execution, deeper personalization, and 88% greater campaign efficiency.
Recognized as a Visionary in Gartners Magic Quadrant, we partner with leading brands like Sephora, Staples, and Entain. Today, more than 550 workers across NYC, London, Tel Aviv, Scotland, Brazil, Estonia, and beyond are building the future of marketing together, in an environment that actively encourages ownership and growth, with two out of every three managers promoted from within.
If youre looking for a place where you can do more, be more, come grow with us.
UX/UI designers at Optimove are empowered to solve meaningful business problems through user-centered design. They collaborate closely with product managers and engineers, and enjoy a high level of ownership and autonomy.
Designers at our company take part in continuous Product Discovery - interacting directly with customers, conducting user research and usability tests, and leveraging data to inform decisions. They also use modern AI-powered tools to accelerate ideation, prototyping, and iteration.
This role is a key contributor to shaping product experiences and delivering impactful solutions.
Responsibilities
Identify and understand user needs and behaviors through research (interviews, observations, usability tests) and collaboration with product managers, designers, and other stakeholders
Translate insights into intuitive, feasible, and impactful design solutions
Create wireframes, mockups, and interactive prototypes (low to high fidelity), including rapid prototyping using AI-powered tools
Continuously validate ideas with users and stakeholders
Deliver detailed UI designs and clear specifications for new features and improvements
Collaborate closely with product managers and engineers throughout the product lifecycle (planning, grooming, implementation)
Use product analytics to identify opportunities and improve user experience
Contribute to and work within the design system.

Were looking for a Senior Product Manager to own the product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product strategy, and working closely with Engineering to deliver winning products with great user experience that customers love. It also includes working with customers, Sales, Marketing and Support to ensure revenue and customer satisfaction goals are met.
As a Senior Product Manager you will
Own the full cycle of product development including ideation, competitive analysis, client validation, discovery with R&D, spec writing, launching and monitoring.
Understand customer needs and gather product requirements, identify market opportunities, and define product vision and strategy.
Work closely with multiple teams within the company to deliver a high-quality B2D product on schedule, including Sales, Support, Marketing, and Engineering.
Master the product and lead the requirements through the full lifecycle, from ideation to development and launch.
Build positive relationships and trust through strong cross-team interactions, and get buy-in for the product vision across internal and external stakeholders.
Identify, design, experiment, and iterate product decisions by leveraging data and evidence gathered from customer usage and interviews, market research, and usage/adoption metrics.

Were looking for a Senior Product Designer to join our Travel Team. Our ideal candidate is a practitioner who can untangle complex B2B workflows and bring them to life with high-quality execution.
In this role, you will take ownership of key areas within our Enterprise platform, moving from early-stage discovery and logic mapping to high-fidelity UI and rigorous developer handoff. We need a designer who is equally comfortable defining the "how it works" as they are the "how it looks."
What Youll Do:
End-to-End Ownership: Lead the design process for specific Enterprise workstreams, including our ai workstream -from initial concept and user flows to final UI polish and developer-ready documentation.
Simplify Complex Systems: Translate intricate business requirements and dense data into clear, intuitive B2B interfaces. Youll turn "information overload" into a streamlined user experience.
Systems Thinking: Contribute to and evolve our design system. Youll ensure that enterprise-grade features remain consistent, accessible, and scalable across web and mobile.
Influence through Narrative: Present complex concepts in an easily digestible narrative to influence partners and stakeholders. You don't just show screens; you tell the story of the users journey.
Bridge the Gap to Engineering: Collaborate daily with developers to ensure your designs are implemented as intended. You care about the details of the final product as much as the initial prototype.
Data-Informed Advocacy: Use research and product analytics to validate your design decisions, working closely with our UXR and Content partners to build a well-rounded vision.
Global Collaboration: Work as part of a global team spanning Berlin, India, and San Francisco. Youll facilitate design rituals and syncs that bridge time zones and cultures.