We are looking for a highly skilled and motivated Senior II Software Engineer to join the Operational Experience engineering team. The team is part of the Customer Experience group, which is responsible for the platform, tools, and customer-facing experiences that power how our customers interact with our ecosystem. This is a high-impact, hands-on role, in which youll be working closely with product managers, designers, customer-facing teams, and engineering partners across the company.
You will operate at the intersection of backend engineering, data-intensive systems, platform development, and customer experience. The ideal candidate brings strong expertise in Node.js and TypeScript, along with deep experience working with large-scale data stores, event-driven pipelines, data models, and high-throughput infrastructure. You will work closely with cross-functional partners to design and implement robust backend services, data-access patterns, and operational workflows that power the portal and internal tools. As we invest heavily in Agentic AI, you will also play a central role in shaping and implementing AI-driven capabilities across the platform. While the role is primarily backend, you will occasionally contribute across the full stack when it supports end-to-end delivery.
If you enjoy owning complex problems end to end, improving systems at scale, and building experiences that bring real value to customers, we would love to meet you.
What you'll be doing:
Drive technical direction and architecture within the OX team and across the broader CX organization. You will proactively identify opportunities to improve performance, resilience, cost, scalability, and developer experience, primarily in backend systems but with influence across the stack.
Lead the development of AI-driven and Agentic AI capabilities. Define how LLMs integrate into our platform, build AI-powered workflows, and establish strong engineering patterns for safe and reliable adoption.
Own and evolve the data foundations behind the portal. Optimize pipelines, improve data quality and freshness, and design resilient data-access patterns across Snowflake, Elasticsearch, Kafka, Redis, MySQL, and related systems.
Work closely with product, design, customer-facing teams, and partner engineering groups. Turn ambiguous problems into clear execution plans and ensure alignment with customer and business goals.
Shape shared standards and platform best practices. Guide other teams on backend services, data integration patterns, portal development approaches, and AI-enabled workflows.
Mentor and elevate engineers across the CX group. Promote engineering excellence, share knowledge openly, and help teams adopt effective modern development practices.
Own delivery of high-impact initiatives. Contribute hands-on when needed, remove blockers, maintain execution momentum, and drive projects from concept to production.

Your Role:

Lead the design and development of complex, high-performance, backend services within the One ecosystem, ensuring modularity and long-term maintainability.

Own the end-to-end performance of critical platform components, optimizing for massive data ingestion and low-latency processing across global environments.

Drive architectural discussions and provide high-level input on system design, steering the team toward scalable, cloud-native best practices.

Actively mentor and contribute to code reviews and technical discussions, sharing expertise and fostering a collaborative environment for continuous improvement.

Collaborate closely with Product, SRE, QA and Security teams to implement technical solutions aligned with business objectives.

Take a production-first approach to reliability; lead root cause analysis for complex distributed system issues and implement preventative measures to guarantee system reliability.

Were looking for a Senior Backend Engineer to join our growing team.
Responsibilities:
Design and build scalable backend services and APIs that power open security platform.
Develop serverless architectures on AWS, focusing on reliability, performance, and scalability.
Collaborate closely with product and security teams to translate requirements into clean, effective technical solutions.
Own delivery end-to-end: architecture, implementation, automated testing, CI/CD, and production monitoring.
Champion best practices around code quality, documentation, observability, and security-by-design.
Contribute to technical discussions and share knowledge with teammates on backend architecture, cloud infrastructure, and development best practices.

We are looking for a Senior Software Engineer to join our Decision Engineering team. The group is responsible for the real-time, low-latency infrastructure that powers our fraud decisions and external APIs.
Our systems process billions of requests every day, ensuring high availability, security, and performance at global scale.
In this role, youll work on core backend components such as our decision engine, ingestion and enrichment pipelines, schema management systems, and self-serve API platform. The software you build will power critical business decisions and directly serve some of the worlds largest merchants.
This is a high-impact, high-ownership position for an engineer who thrives on solving complex distributed systems challenges, cares deeply about production-grade quality, and wants to shape the foundation of our decisioning platform.
What you'll be doing:
Design, build, and scale backend systems that power our real-time decisioning and APIs.
Own projects end-to-end - from design and implementation to production rollout and monitoring.
Ensure systems are low-latency, fault-tolerant, and high-throughput across distributed environments.
Enhance observability, reliability, and developer experience through strong operational and tooling practices.
Collaborate with Product, analysts, data scientists, and infrastructure teams to drive innovation across our decision ecosystem.
Participate in technical discussions and customer interactions, providing expertise and clear communication when supporting enterprise integrations.

As a Backend & Infrastructure Engineer, you will design, build, and operate production-grade systems that serve as the backbone of our products.

Your responsibilities will include:

Owning and evolving core backend services with a focus on reliability, performance, and scalability
Designing and maintaining infrastructure components, including cloud resources, deployment pipelines, and monitoring systems
Leading database design, migrations, and operational stability of data-intensive services
Operating and optimizing LLM/ML infrastructure, improving performance, resilience, and cost efficiency
Supporting customer integrations by building and maintaining robust inbound and outbound integration systems
Collaborating closely with Product, DevOps, and other engineers to translate product requirements into long-term technical solutions
Contributing to frontend or cross-stack work when needed to deliver complete, end-to-end features


This role is ideal for engineers who enjoy working close to infrastructure, take pride in operational excellence, and like contributing across system boundaries rather than staying narrowly scoped.

We are looking for a brilliant and highly motivated Full Stack Engineer who is passionate about technology and eager to make an impact. In this role, you will work on our web applications, contributing to both backend services and frontend applications to ensure seamless performance and scalability. You will be responsible for designing and implementing new APIs, optimizing existing systems, and building high-quality, maintainable solutions that enhance the overall user experience.
What will your day to day look like:
Full-Stack Development: Build and deploy frontend and backend code that supports growth initiatives, ensuring scalability and performance.
Rapid Prototyping: Quickly turn ideas into MVPs for testing and validation, using an agile and iterative approach.
Data-Driven Decision Making: Work closely with analytics tools to gather insights, track KPIs, and make informed decisions that fuel growth.
Collaborate with Cross-Functional Teams: Partner with marketing, product, design, and data teams to identify opportunities and run experiments.
Contribute to the Growth Strategy: Bring your technical expertise and creativity to brainstorm and prioritize growth opportunities that align with business goals.

Required Senior Software Engineer
About the role:
As a Senior Software Engineer on the Data Platform, youll be part of one of our most strategic engineering groups, tasked with building the core data ingestion and processing infrastructure that powers our entire platform. The team is responsible for handling billions of cloud signals daily, ensuring scalability, reliability, and efficiency across our architecture.
Youll work on large-scale distributed systems, own critical components of the cloud security data pipeline, and drive architectural decisions that influence how data is ingested, normalized, and made available for product teams across. Were currently in the midst of a major architectural transformation, evolving our ingestion and processing layers to support real-time pipelines, improved observability, and greater horizontal scalability, and were looking for experienced engineers who are eager to make foundational impact!
Our Stack: Python, Go, Rust, SingleStore, Postgres, ElasticSearch, Redis, Kafka, AWS
On a typical day youll:
Write clean, concise code that is stable, extensible, and unit-tested appropriately
Write production-ready code that meets design specifications, anticipates edge cases, and accounts for scalability
Diagnose complex issues, evaluate, recommend and execute the best solution
Implement new requirements within our Agile delivery methodology while following our established architectural principles
Lead initiatives end to end from design and planning to implementation and deployment, while aligning cross-functional teams and ensuring technical excellence
Test software to ensure proper and efficient execution and adherence to business and technical requirements
Provides input into the architecture and design of the product; collaborating with the team in solving problems the right way
Develop expertise of AWS, Azure, and GCP products and technologies.

We are seeking a Senior Engineer for Cloud Security Product Group.

Were extending our mission of stopping breaches into the public cloud and cloud-native workloads. Our product offering will give customers the ability to monitor and track their cloud-native workloads as well as hardening and protecting them against attacks prior to deployment. This offering will help with defending against potential adversary activities involving cloud-native resources. When coupled with Falcon, our endpoint security offering, our CSPG offering will provide a more comprehensive perspective on how the adversary is targeting key customer infrastructure. Our ultimate goal is to provide a single platform for securing the entire lifecycle of cloud workloads and cloud security posture.

What You'll Do:

Lead backend engineering efforts from rapid prototypes to large-scale applications across our products.

Leverage and build cloud-based systems to detect targeted attacks and automate cyber threat intelligence production at a global scale.

Brainstorm, define and build collaboratively with members across multiple teams.

Work in a startup-like environment with a small fast-moving team.

Be mentored and mentor other developers on backend, and data storage technologies and our system.

Constantly re-evaluate our product to improve architecture, knowledge models, user experience, performance and stability.

Be given the autonomy to own your work in a high trust environment.

We are looking for a Senior Software Engineer to join our CI Infrastructure team within the Platform Engineering organization.
The team designs, builds, and operates the internal engineering platform that powers our companys build, test, and security validation workflows. This includes large-scale orchestration of complex test environments, hybrid cloud/on-prem execution infrastructure, DevSecOps integrations (SCA, SAST, policy enforcement), and advanced optimization mechanisms.
Our mission is to provide a scalable, reliable, and intelligent CI platform that enables hundreds of engineers to build and validate a complex distributed networking product efficiently and safely.
This is a hands-on engineering role focused on scalability, observability, reliability, and intelligent automation, with direct impact on engineering velocity and release confidence.
What Youll Do
Design and evolve scalable CI infrastructure for build and large-scale test execution
Develop automation and orchestration systems across hybrid environments (AWS and on-prem)
Integrate and optimize security validation flows (SCA, SAST, quality gates) within CI
Improve reliability, performance, and observability across high-volume CI workloads
Develop AI-assisted tooling and agents to optimize test selection, failure analysis, and resource utilization
Analyze CI data to identify bottlenecks, flakiness patterns, and optimization opportunities
Collaborate with R&D, Automation, and Security teams to continuously improve CI architecture and best practices
Take ownership of critical platform components used daily by large engineering teams.

We are looking for a Senior Software Engineer to join a strong and dynamic AI Engineering team. We are the focal point for AI initiatives, striving to constantly bring innovation and leverage AI capabilities across all company teams and products.
Today, AI is central to how we operate, across the entire organization. It allows us to move fast and release features at a rapid pace, empowers non-technical Forterians to utilize AI tools for increased efficiency, and provides the backdrop for much of the innovation currently occurring in the company.
If this kind of working environment sounds exciting to you, if you understand that Engineering is about building the most effective and elegant solution within a given set of constraints - consider applying for this position.
Why should you join us?
This is a great opportunity to be at the cutting edge of the AI revolution, helping to shape and build the AI platform for the future. Together, well build infrastructure for autonomous and interactive agents, enact AI guardrails and evaluation frameworks to ensure performance and safety, and implement state-of-the-art
AI and Agentic patterns.
This role presents a unique opportunity to enter the AI domain. For those with some experience in AI infrastructure, it offers the chance to grow within a team that is evolving us from the AI experimentation phase to building and leveraging AI-powered products.
What you will be doing:
Design, build, and maintain reusable AI capabilities - including models, tools, APIs, and platforms that power both internal and customer-facing solutions.
Develop and maintain our internal MCP server that easily and securely exposes our vast data stores to AI agents.
Create and implement robust evaluation frameworks and AI guardrails to safeguard our value and ensure model reliability.
Establish deep expertise and sustainable AI engineering practices.
Promote AI readiness and track adoption across the company to build lasting impact.
Build and optimize RAG (Retrieval-Augmented Generation) systems.
Take full ownership of projects: from gathering requirements from non-technical internal users to development, deployment, and operation.
Act as a consultant and advocate for AI engineering, helping other teams leverage the platforms and tools you build.
Partner with teams across to accelerate AI adoption and productization efforts.