We are looking for a highly skilled and motivated Senior II Software Engineer to join the Operational Experience engineering team. The team is part of the Customer Experience group, which is responsible for the platform, tools, and customer-facing experiences that power how our customers interact with our ecosystem. This is a high-impact, hands-on role, in which youll be working closely with product managers, designers, customer-facing teams, and engineering partners across the company.
You will operate at the intersection of backend engineering, data-intensive systems, platform development, and customer experience. The ideal candidate brings strong expertise in Node.js and TypeScript, along with deep experience working with large-scale data stores, event-driven pipelines, data models, and high-throughput infrastructure. You will work closely with cross-functional partners to design and implement robust backend services, data-access patterns, and operational workflows that power the portal and internal tools. As we invest heavily in Agentic AI, you will also play a central role in shaping and implementing AI-driven capabilities across the platform. While the role is primarily backend, you will occasionally contribute across the full stack when it supports end-to-end delivery.
If you enjoy owning complex problems end to end, improving systems at scale, and building experiences that bring real value to customers, we would love to meet you.
What you'll be doing:
Drive technical direction and architecture within the OX team and across the broader CX organization. You will proactively identify opportunities to improve performance, resilience, cost, scalability, and developer experience, primarily in backend systems but with influence across the stack.
Lead the development of AI-driven and Agentic AI capabilities. Define how LLMs integrate into our platform, build AI-powered workflows, and establish strong engineering patterns for safe and reliable adoption.
Own and evolve the data foundations behind the portal. Optimize pipelines, improve data quality and freshness, and design resilient data-access patterns across Snowflake, Elasticsearch, Kafka, Redis, MySQL, and related systems.
Work closely with product, design, customer-facing teams, and partner engineering groups. Turn ambiguous problems into clear execution plans and ensure alignment with customer and business goals.
Shape shared standards and platform best practices. Guide other teams on backend services, data integration patterns, portal development approaches, and AI-enabled workflows.
Mentor and elevate engineers across the CX group. Promote engineering excellence, share knowledge openly, and help teams adopt effective modern development practices.
Own delivery of high-impact initiatives. Contribute hands-on when needed, remove blockers, maintain execution momentum, and drive projects from concept to production.

We are looking for a Senior Software Engineer to join our Decision Engineering team. The group is responsible for the real-time, low-latency infrastructure that powers our fraud decisions and external APIs.
Our systems process billions of requests every day, ensuring high availability, security, and performance at global scale.
In this role, youll work on core backend components such as our decision engine, ingestion and enrichment pipelines, schema management systems, and self-serve API platform. The software you build will power critical business decisions and directly serve some of the worlds largest merchants.
This is a high-impact, high-ownership position for an engineer who thrives on solving complex distributed systems challenges, cares deeply about production-grade quality, and wants to shape the foundation of our decisioning platform.
What you'll be doing:
Design, build, and scale backend systems that power our real-time decisioning and APIs.
Own projects end-to-end - from design and implementation to production rollout and monitoring.
Ensure systems are low-latency, fault-tolerant, and high-throughput across distributed environments.
Enhance observability, reliability, and developer experience through strong operational and tooling practices.
Collaborate with Product, analysts, data scientists, and infrastructure teams to drive innovation across our decision ecosystem.
Participate in technical discussions and customer interactions, providing expertise and clear communication when supporting enterprise integrations.

We are looking for a Senior Software Engineer to join our CI Infrastructure team within the Platform Engineering organization.
The team designs, builds, and operates the internal engineering platform that powers our companys build, test, and security validation workflows. This includes large-scale orchestration of complex test environments, hybrid cloud/on-prem execution infrastructure, DevSecOps integrations (SCA, SAST, policy enforcement), and advanced optimization mechanisms.
Our mission is to provide a scalable, reliable, and intelligent CI platform that enables hundreds of engineers to build and validate a complex distributed networking product efficiently and safely.
This is a hands-on engineering role focused on scalability, observability, reliability, and intelligent automation, with direct impact on engineering velocity and release confidence.
What Youll Do
Design and evolve scalable CI infrastructure for build and large-scale test execution
Develop automation and orchestration systems across hybrid environments (AWS and on-prem)
Integrate and optimize security validation flows (SCA, SAST, quality gates) within CI
Improve reliability, performance, and observability across high-volume CI workloads
Develop AI-assisted tooling and agents to optimize test selection, failure analysis, and resource utilization
Analyze CI data to identify bottlenecks, flakiness patterns, and optimization opportunities
Collaborate with R&D, Automation, and Security teams to continuously improve CI architecture and best practices
Take ownership of critical platform components used daily by large engineering teams.

Required Senior Software Engineer
About the role:
As a Senior Software Engineer on the Data Platform, youll be part of one of our most strategic engineering groups, tasked with building the core data ingestion and processing infrastructure that powers our entire platform. The team is responsible for handling billions of cloud signals daily, ensuring scalability, reliability, and efficiency across our architecture.
Youll work on large-scale distributed systems, own critical components of the cloud security data pipeline, and drive architectural decisions that influence how data is ingested, normalized, and made available for product teams across. Were currently in the midst of a major architectural transformation, evolving our ingestion and processing layers to support real-time pipelines, improved observability, and greater horizontal scalability, and were looking for experienced engineers who are eager to make foundational impact!
Our Stack: Python, Go, Rust, SingleStore, Postgres, ElasticSearch, Redis, Kafka, AWS
On a typical day youll:
Write clean, concise code that is stable, extensible, and unit-tested appropriately
Write production-ready code that meets design specifications, anticipates edge cases, and accounts for scalability
Diagnose complex issues, evaluate, recommend and execute the best solution
Implement new requirements within our Agile delivery methodology while following our established architectural principles
Lead initiatives end to end from design and planning to implementation and deployment, while aligning cross-functional teams and ensuring technical excellence
Test software to ensure proper and efficient execution and adherence to business and technical requirements
Provides input into the architecture and design of the product; collaborating with the team in solving problems the right way
Develop expertise of AWS, Azure, and GCP products and technologies.

Your Role:

Lead the design and development of complex, high-performance, backend services within the One ecosystem, ensuring modularity and long-term maintainability.

Own the end-to-end performance of critical platform components, optimizing for massive data ingestion and low-latency processing across global environments.

Drive architectural discussions and provide high-level input on system design, steering the team toward scalable, cloud-native best practices.

Actively mentor and contribute to code reviews and technical discussions, sharing expertise and fostering a collaborative environment for continuous improvement.

Collaborate closely with Product, SRE, QA and Security teams to implement technical solutions aligned with business objectives.

Take a production-first approach to reliability; lead root cause analysis for complex distributed system issues and implement preventative measures to guarantee system reliability.

we are looking for a seasoned and accomplished Principal Software Engineer to join the Identity Security Posture Management (ISPM) organization. Identity is the new perimeter, being the leading attack vector in modern breaches. You will be part of the SaaS Identities Team, a group of talented engineers dedicated to solving the complex problem of securing identities across the fragmented SaaS ecosystem.
Key Responsibilities
Drive Strategic Vision - Define and execute the long-term strategy for our SaaS Identities solution, ensuring alignment with overall business goals and industry best practices
Lead Innovation - Spearhead groundbreaking projects and research in SaaS Identities, developing advanced technologies and methodologies that set new industry standards
Architect Solutions - Design and oversee the implementation of robust, scalable, and secure architectures, solving the most complex challenges with innovative solutions
Mentor and Develop - Provide thought leadership and mentorship to engineering teams, fostering a culture of continuous learning, professional growth, and technical excellence
Collaborate Across Teams - Work closely with cross-functional teams, including product management, platform, and other stakeholders, to ensure cohesive and effective development strategies
Advance Your Career - Engage in high-impact initiatives and leadership opportunities, with access to advanced professional development resources and strategic projects.

As a Senior Software Engineer in Cortex Cloud, you will work at the forefront of cybersecurity innovation, building cloud-native solutions that protect some of the largest organizations in the world. This is a unique opportunity to be part of a team building a new product from the ground up, shaping the architecture, technology stack, and engineering practices from day one.
Youll not only write great code - youll influence product strategy, design scalable systems, and help drive key decisions that will shape the future of cloud workload protection.
A key part of this role is championing and leveraging the latest generative AI tools and assistants (such as Gemini) in your day-to-day engineering workflow. We expect you to utilize these advanced tools to accelerate the development lifecycle- from ideation and coding to root-cause analysis, testing, and system optimization.
Your Impact
Play a key role in building cloud-native security features that protect real-world workloads from malware, secrets exposure, and other threats
Lead the development of major features - from product discussions and technical design to implementation and testing
Design and build scalable backend services using Golang and modern cloud-native technologies
Research and integrate new technologies to improve detection, performance, and platform capabilities
Help define best practices and drive engineering excellence across the team.

Required Senior Software Engineer - CWPP Team
About the role:
As a Senior Software Engineer on the CWPP (Cloud Workload Protection Platform) team, youll be part of a core group responsible for protecting our customers cloud workloads at scale. Our team scans and analyzes a wide variety of cloud assets - from virtual machines and container images to object storage buckets and databases, to uncover vulnerabilities, secrets, misconfigurations, and other security risks.
This role offers a unique opportunity to build the infrastructure that powers our deep forensics engine. Youll help reconstruct customer file systems across multiple operating systems, extract OS-level and application-level metadata, and enable our security researchers to detect threats and vulnerabilities quickly and reliably. Your work will directly impact the safety and security of thousands of cloud environments worldwide.
Were looking for engineers who are passionate about operating system internals, large-scale distributed systems, and cloud security, and who want to make a meaningful impact by building robust, high-performance security platforms. This is also a great opportunity to take ownership, lead initiatives, and grow through collaboration, mentorship, and technical leadership.
Our Stack: Python, Linux & Windows internals, Container Runtimes, Postgres, Redis, Kafka, AWS, GCP, Azure
On a typical day youll:
Design, implement, and maintain scalable backend services for scanning and analyzing cloud workloads (VMs, containers, buckets, databases, etc..)
Build infrastructure for reconstructing file systems across different operating systems (Linux and Windows) to enable deep analysis
Integrate security detection engines for vulnerabilities, secrets, compliance, and malware
Collaborate with security researchers and product managers to translate complex requirements into impactful product features
Write clean, efficient, and testable code, ensuring high performance and reliability
Participate in design and code reviews to uphold technical excellence and team standards
Lead features end-to-end - from design and planning to deployment and monitoring
Improve system observability, performance, and resilience in production environments
Stay current with developments in the cloud security landscape, vulnerability management, and OS internals.

Required Senior Software Engineer, AI Platform
About the role
As a Senior Software Engineer - AI, youll design, build, and own production grade AI agents that operate at the core of our cloud security platform. Youll work on distributed, cloud native services that embed agentic AI workflows into our existing microservices architecture.
This role goes beyond building AI logic: youll be responsible for operating AI systems in production, ensuring they are observable, reliable, and continuously improving through systematic evaluation and data driven iteration.
On a typical day youll:
Design and implement cloud-native, distributed services that power our AI-driven security features
Build and maintain agentic AI systems that reason over large-scale cloud security data and interact with multiple internal services
Own AI agents in production, including deployment, monitoring, troubleshooting, and performance optimization
Implement observability for AI systems, including metrics, logging, tracing, and alerting for agent behavior, quality, latency, and cost
Develop continuous evaluation pipelines for agentic solutions, including offline testing, regression detection, and production feedback loops
Design and optimize RAG pipelines that operate reliably over high-volume, high-variance security data
Apply strong software engineering practices: clear APIs, clean abstractions, robust error handling, and scalable data flows
Lead services end to end - from design and implementation to deployment and long-term operation
Collaborate closely with Data Platform, Product, and Security Research teams to ensure AI behavior is correct, explainable, and trustworthy.