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לפני 15 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We work with modern cloud-native architectures, large language models (LLMs), multimodal AI, autonomous agents, and advanced analytics platforms to solve complex business challenges. As part of our companys Technology Consulting practice, we collaborate closely with clients, engineers, data specialists, and business stakeholders to translate emerging technologies into scalable, production-grade solutions.
Role Overview
We are looking for a Data & AI Project Manager to lead the delivery of AI and Generative AI-based solutions for our clients. In this role, you will own projects end-to-end - from initial scoping and requirements definition through development, deployment, and continuous improvement.
This role is well-suited for a technically oriented project or product manager who enjoys working at the intersection of data, AI, engineering, and business, and who thrives in fast-paced, complex environments.
Responsibilities
Lead the full lifecycle of AI and data projects, from ideation and design through implementation, deployment, and ongoing optimization.
Translate business and user needs into clear system requirements, technical specifications, and structured delivery plans.
Define project scope, priorities, milestones, and deliverables, ensuring execution on time, within scope, and within budget.
Collaborate closely with development, data, and infrastructure teams to support efficient delivery and resolve technical dependencies.
Drive alignment between technical solutions and business objectives, ensuring delivered solutions generate tangible client value.
Manage multiple stakeholders on both client and internal sides, maintaining clear communication and expectations.
Support the design of intuitive, user-centered AI solutions and workflows.
Identify risks, manage trade-offs, and proactively address challenges throughout the project lifecycle.
Requirements:
Bachelors degree (B.Sc) in Computer Science, Engineering, Information Systems, Data Science, or a related field.
3+ years of experience in project or product management, with hands-on involvement in data, AI, or technology-driven initiatives.
Strong understanding of data architectures, data pipelines, analytics frameworks, and AI-driven systems.
Proven experience delivering AI or Generative AI solutions into production environments.
Ability to translate complex technical concepts into clear, structured communication for non-technical stakeholders.
Experience managing complex, multi-stakeholder projects with strong organizational and execution skills.
Analytical mindset with the ability to make data-driven decisions and assess trade-offs.
Excellent verbal and written communication skills in English.
High level of ownership, independence, and ability to perform in dynamic, fast-paced environments.
Nice to Have
Background in AI, machine learning, or advanced analytics projects.
Experience working in consulting or client-facing delivery roles.
Familiarity with cloud platforms and modern AI tooling.
This position is open to all candidates.
 
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לפני 15 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking an experienced Generative AI Engineer to join our AI squad at our company. This is a unique opportunity to wear multiple hats - serving as both a developer of cutting-edge GenAI solutions and an advisory expert helping organizations transform their AI capabilities. You'll build end-to-end GenAI projects from conception to production while staying at the forefront of this rapidly evolving field.
Key Responsibilities
GenAI Development & Implementation
End-to-End Development: Build GenAI solutions from POC through production deployment, handling all backend development responsibilities
Client Engagement: Participate in technical discussions with clients, gather requirements, and help translate business visions into feasible technical solutions through presentations and consultations
Backend Development: Design and implement production-grade microservices architectures for GenAI applications using Python
Cloud Implementation: Deploy and manage GenAI solutions across GCP, Azure, and AWS platforms, leveraging cloud-native AI services
Cross-functional Collaboration: Work closely with project managers, full-stack developers, and Power Automate teams to deliver complete solutions
System Evaluation: Assess and optimize production-grade GenAI systems for performance, scalability, and reliability
Continuous Learning & Innovation
Technology Scouting: Continuously explore and evaluate new GenAI models, frameworks, and techniques as they emerge
Best Practices Development: Establish and refine methodologies for GenAI solution development and deployment.
Requirements:
Technical Expertise:
Programming: Advanced proficiency in Python for backend development and AI applications
GenAI Mastery: Deep understanding of large language models (LLMs) and experience with major model APIs (OpenAI, Anthropic, Google, etc.)
Multi-Agent Systems: Expertise in designing and implementing GenAI multi-agent architectures
Prompt Engineering: Advanced skills in prompt design, optimization, and engineering techniques
Cloud Platforms:
Required: Hands-on experience with AI services in at least one major cloud platform (GCP, Azure, or AWS)
Advantage: Experience across multiple cloud platforms (AI Search, Vertex AI, SageMaker, etc.)
Development Frameworks: Experience with GenAI frameworks like LangChain and cloud-based retrieval services
Software Engineering: Strong background in microservices architecture, API development, and production system design
AI/ML Fundamentals: Solid understanding of deep learning principles and GenAI techniques
Containerization (Advantage): Experience with Docker and Kubernetes for deployment and orchestration
OCR Technologies (Advantage): Experience with Optical Character Recognition systems and document processing
Data Pipelines (Advantage): Experience building and maintaining data processing pipelines
Professional Experience
Mid+ Level Experience: 2+ years in AI/ML development with significant GenAI project experience
Production Systems: Proven track record of deploying and maintaining AI solutions in production environments
Client-Facing Experience: Comfortable with technical presentations and requirement gathering sessions
Education & Background
Preferred: Bachelor's or Master's degree in Computer Science, AI, Machine Learning, or related technical field
Alternative: Demonstrated industrial experience in developing deep learning and GenAI solutions (degree not required with strong portfolio)
Soft Skills
Problem-Solving: Excellent analytical and creative problem-solving abilities
Communication: Strong technical communication skills for both technical and non-technical audiences
Collaboration: Proven ability to work effectively in cross-functional teams
Adaptability: Thrives in fast-paced environments and eager to learn emerging technologies
Consulting Mindset: Ability to understand client needs and provide strategic technical guidance.
This position is open to all candidates.
 
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a GenAI Product Owner to join our AI organization and play a critical role in executing our GenAI and Physical AI initiatives. This is a highly hands-on, execution-focused role, sitting at the intersection of GenAI, data platforms, and ambient IoT.
You will work closely with engineering teams to turn ideas, strategies, and architectural direction into clear technical stories, tasks, and deliverables - and make sure they get shipped. While product strategy will evolve over time, the core of this role is getting things done: driving execution, removing friction, and ensuring complex technical work moves forward with clarity and urgency.
This role is ideal for someone who enjoys being close to the technology, thrives in ambiguity, and wants to work on deep, difficult problems at the frontier of Physical AI and GenAI.
Responsibilities
Own the Product Roadmap: Lead the planning, execution, and delivery of product features related to our data-driven products.
Sprint Management: Oversee agile sprints, ensuring alignment between engineering teams and other stakeholders on timelines and technical requirements.
Collaborate with Cross-Functional Teams: Work closely with engineering, product managers, and business teams to ensure features align with both technical and business needs.
End-to-End Ownership: Take full responsibility for the product lifecycle, from ideation through to delivery and iteration.
Drive Timely Delivery: Ensure the delivery of roadmap features on time, managing risks and adapting to changing priorities.
Communication: Regularly update leadership and stakeholders on project status, roadblocks, and successes.
Requirements:
5+ years of proven experience in a Product Owner, Technical Product Manager, or similar execution-heavy role in a highly technical environment.
Strong ability to translate complex technical concepts into actionable work items (stories, tasks, bugs).
Experience working closely with engineering teams on data platforms, AI systems, or developer-facing products.
Familiarity with GenAI systems, AI agents, or applied AI workflows (e.g., LLM-based products, chatbots, evaluation frameworks).
Hands-on experience with product execution tools such as Jira, Linear, Asana, or similar.
Strong understanding of agile development and iterative delivery in fast-moving teams.
Ability to take ownership, drive clarity in ambiguity, and push execution forward independently.
Excellent communication skills: clear, direct, and pragmatic.
High attention to detail, strong organizational skills, and the ability to manage multiple parallel workstreams.
Technical literacy: comfort working with engineers on topics such as APIs, data pipelines, cloud services, and AI systems.
Exposure to Python, data science fundamentals, or ML concepts is a strong advantage.
Passion for Physical AI, GenAI, and Ambient IoT, and motivation to work on hard, non-trivial technical problems.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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Location: Tel Aviv-Yafo
Job Type: Full Time and English Speakers
We are seeking a Digital Adoption Project Lead to join SAP Embedded Program. This role is responsible for the end-to-end management and delivery of digital adoption initiatives embedded within SAP platforms, ensuring successful execution against agreed scope, timelines, and business outcomes.
The Project Lead acts as the primary point of ownership for assigned SAP platforms coordinating cross-functional resources, managing expectations, and driving delivery across complex SAP release cycles. This role focuses orchestrating delivery, stakeholder alignment, and program success.
So what will you actually be doing?
Project & Delivery Ownership
Own the end-to-end delivery cycle of SAP Embedded digital adoption projects, from intake through launch and post-go-live maintenance, including timelines, milestones, and ensuring high-quality delivery
Ensure delivery aligns with pre-agreed scope, success criteria, and program objectives.
Plan and coordinate resource allocation across R&D, Solutions Engineers, Designers and supporting teams.
Drive regular project governance cadences, including status updates, risk reviews, and stakeholder check-ins.
Stakeholder Management
Serve as the primary point of contact for assigned internal customers, building and maintaining strong, trusted relationships with all stakeholders.
Act as an advocate for technical and operational needs within the SAP Embedded Program.
SAP Release & Environment Coordination
Maintain a deep understanding of SAP release cycles, system changes, and deployment timelines.
Coordinate adoption activities in alignment with SAP releases, upgrades, and process changes.
Ensure dependencies between SAP changes and digital adoption deliverables are clearly identified and managed.
Requirements:
3+ years of experience in project management, program delivery, or customer-facing implementation roles.
Proven experience managing complex, cross-functional projects in enterprise environments.
Strong stakeholder management skills, including experience working with senior business and technical leaders.
Experience managing delivery across multiple parallel workstreams and competing priorities.
Solid understanding of SAP environments or enterprise application ecosystems.
Ability to translate business goals into structured delivery plans and execution frameworks.
Excellent communication skills in English (written and spoken).
Bonus Points
Experience of working with or building and Digital Adoption solutions
Experience working on SAP-based programs (SuccessFactors, S/4HANA, Ariba, SAP CX).
Familiarity with digital adoption, change management, or enterprise SaaS implementations.
Experience coordinating work across distributed or global teams.
Working knowledge of Agile, hybrid, or waterfall delivery methodologies.
Experience managing customer-facing or externally delivered programs.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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לפני 15 שעות
Location: Tel Aviv-Yafo
Job Type: Full Time
As Project Manager, you will oversee end-to-end project delivery, from planning and requirements gathering to implementation and deployment. You will work closely with clients, technical implementers, and internal stakeholders to ensure successful execution of complex projects. Key Responsibilities:
* Lead and manage AI, Low Code / No Code, and enterprise AI tool implementation projects from initiation to delivery
* Manage projects involving Microsoft Dynamics, Power Platform, and AI tools (including Copilot Studio and Gemini Enterprise)
* Plan, track, and report on project milestones, budgets, and resource allocation
* Coordinate teams of technical implementers, developers, and business stakeholders
* Ensure projects meet client requirements, quality standards, and deadlines
* Serve as the primary point of contact for clients, maintaining strong relationships and understanding business needs
Requirements:
* Proven experience managing technology projects, preferably in AI or Low Code / No Code environments
* Hands-on experience overseeing projects built on Microsoft Dynamics and Power Platform
* Bachelors degree in a relevant technological field (e.g., Information Systems, Industrial Engineering & Management, or similar)
* Experience managing organizational implementation of AI tools such as Microsoft Copilot (including Copilot Studio) or Gemini Enterprise
* Excellent organizational, planning, and problem-solving skills
* High level of English (spoken and written)
* Ability to work independently and lead teams in a project-based client environment This position is open to all candidates. We are committed to diversity and view it as a source of strength and growth. We believe in inclusion and empower women and men alike.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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15/01/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and English Speakers
We are on an expedition to find Technical Delivery Engineer, someone who is passionate about creating intuitive, out-of-this-world In this role, you will lead end-to-end implementation and deployment projects of platform in customer environments, working hands-on with AI on-prem and hybrid infrastructures.
Youll collaborate closely with Product, Architecture, and R&D teams, while serving as a trusted technical partner for customers and senior stakeholders. From planning and execution to troubleshooting and continuous improvement, you will own the full delivery lifecycle and ensure every deployment is reliable, seamless, and impactful.
:Responsibilities
Lead end-to-end project delivery in close collaboration with Product, Architecture, R&D, and Solutions teams, as well as customer executives and senior stakeholders.
Plan, coordinate, and execute complex on-premises deployment projects.
Take a hands-on role in deploying platform within customer environments.
Serve as the technical escalation point for issues related to product deployment and implementation.
Develop, maintain, and continuously improve project delivery processes and knowledge-sharing practices.
Communicate project status, milestones, risks, and dependencies clearly to internal teams and customer stakeholders, ensuring transparency and alignment throughout the delivery lifecycle.
Requirements:
3-5 years of Hands-on experience in technical project management, implementation management, Network/System
Hands-on experience with on-premises or hybrid deployments in customer environments.
Proven experience delivering complex, cross-functional projects involving engineering, product, and customer- facing teams.
Strong technical background, including experience with Linux OS and services (Ubuntu, kubernetes, MogoDB and more.) and windows based systems (AD, Windows server and desktop), enterprise software, and deployment methodologies.
Solid networking knowledge and hands-on experience (switches, firewalls, routers, etc.).
Strong debugging and problem-solving skills in complex technical environments.
Strong project management skills, including defining scope, timelines, milestones, and success metrics.
Highly organized, proactive, and accountable, with a strong sense of ownership.
Willingness to travel to customer sites (at least 30%).
High-level English proficiency is a must
Advantage:
Experience working in AI and/or cybersecurity companies.
Experience with project management tools such as Jira and Monday.
Scripting experience (Python and/or shell scripting).
Additional citizenship.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
we are a dynamic and innovative startup thats digitizing the physical world by turning passive items into active communicators.
We are looking for a talented and experienced Product Manager with hands-on GenAI expertise to join our growing team.
If you are passionate about building cutting-edge solutions, thrive as a key player in a growing startup thats shaping the future of retail fashion technology, and have already shipped GenAI-powered features into production - join us for a hands-on, high-impact role where you can see the direct results of your efforts. Lets create something remarkable together.
You will play a pivotal role in shaping our products future, ensuring it meets the evolving needs of our clients. Youll continuously discover customer needs, experiment with new features, dive deep into data, extract meaningful insights, and translate these into powerful features and improvements. In addition, youll provide the GenAI product leadership and infrastructure that will enable our company to layer conversational and text-based capabilities into our solution.
Responsibilities
Lead the end-to-end product lifecycle: from uncovering and discovering customer needs, through product experimentation, definition and launch, to post-launch optimization.
Own the product definition and delivery of our companys GenAI interaction layer - chat-based and text-based experiences tightly linked to our company data, KPIs, and personas.
Build the product foundations for GenAI (infrastructure, interaction flows, evaluation frameworks) to enable the entire product team to integrate GenAI capabilities into their areas.
Collaborate with engineering, design, and data teams to prioritize and deliver high-impact product initiatives, including GenAI-powered features.
Develop and own evaluation frameworks for GenAI experiences (accuracy, reliability, hallucination tolerance, and product-specific quality metrics).
Engage directly with customers for continuous discovery, validating the usability, value, and adoption of GenAI-powered features.
Act as the internal GenAI product champion, educating and enabling the broader product team to leverage GenAI responsibly and effectively.
Drive product strategy and vision, backed by a deep understanding of the market, competitive landscape, and evolving role of GenAI in enterprise solutions.
Requirements:
Minimum 4 years of experience in a product management role, ideally within a B2B startup environment.
Proven track record of shipping GenAI-powered features in production (chatbots, assistants, LLM-powered applications, or interaction layers).
Hands-on experience with the GenAI product development lifecycle: data integration, prompt design, user interaction flows, deployment, and iteration.
Strong knowledge of GenAI evaluation techniques (custom evals, quality testing, metrics design, hallucination/error detection).
Familiarity with AI/ML infrastructure concepts such as retrieval-augmented generation, data pipelines, model integration, and fine-tuning - from a product perspective.
Strong analytical skills, with hands-on experience in handling data and utilizing it to make informed decisions.
High agency, exceptional problem-solving skills, and the ability to operate effectively under uncertainty.
Proven ability to manage multiple priorities in a fast-paced environment.
Willingness to work long hours and travel as needed.
Excellent customer-facing presentation skills, with the ability to communicate complex ideas effectively.
Passion for technology and retail, with a drive to continuously learn and adapt.
This position is open to all candidates.
 
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15/01/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are on an expedition to find you, someone who is passionate about creating intuitive, out-of-this-world execution and delivery. You will own the squads delivery and processes reporting directly to the Director of Program Management, collaborate with Engineering, Data Science, Research and Product teams to drive successful execution of squad deliverables.
:Responsibilities
Lead and manage multiple squads, ensuring efficient workflow and high-quality output
Partner with the Product Manager and R&D Manager to oversee the end-to-end development process for our cybersecurity solutions
Collaborate with the Director of Program Management to align squad goals with overall company objectives
Foster a culture of innovation, continuous improvement, and technical excellence
Mentor and develop team members, providing guidance and support as needed
Implement and optimize agile methodologies to enhance team performance and product delivery
Requirements:
Minimum of 5 years of experience in program management within the high-tech industry, with a focus on R&D
Ability to manage multiple projects and priorities in a fast-paced, innovative environment
Proficiency in agile project management methodologies
Strong interpersonal skills with the ability to foster collaboration across diverse teams and departments to ensure alignment and synergy Experience with Jira for project management and workflow optimization
Comprehensive understanding of both cloud and on-premise environments
Experience in a role within the cybersecurity industry
Knowledge of AI and machine learning applications
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Required Technical Project Manager
Tel Aviv
We are using technology to transform transportation around the world. From optimizing daily commutes to reducing cities' carbon footprints, were helping cities, transit agencies, and private operators build smarter, more sustainable mobility systems.
As a Technical Project Manager, youll lead the end-to-end delivery of strategic, cross-functional product initiatives across our global platform. Youll collaborate closely with engineering, product, QA, and business stakeholders to launch innovative features that make transit more efficient, accessible, and scalable.
This is a high-visibility, high-impact role where youll ensure that our product vision becomes a reality, on time, at scale, and with measurable results.
What You'll Do
Define, coordinate, and oversee all technical aspects of launching our revolutionary mobility
Partner with Engineering, Product, QA, and Business teams to define requirements, manage timelines, and track delivery milestones.
Align technical delivery with business goals, ensuring product value is delivered effectively and efficiently.
Own cross-functional project planning, including scope definition, scheduling, risk mitigation, dependency management, and stakeholder communication.
Proactively identify execution risks and troubleshoot delivery challenges in real time.
Manage concurrent initiatives while maintaining high attention to detail and strategic oversight.
Drive process improvements and delivery best practices across teams.
Requirements:
3-4 years of experience in technical project management or program management, with a track record of delivering complex software projects - Must
Strong proficiency with software project tools (e.g., Jira, Confluence) - Must
Experience working in Agile environments with cross-functional teams.
Thrive in fast-paced environments, troubleshooting issues in real-time and overseeing multiple tasks simultaneously
Data-informed decision-maker with the ability to interpret KPIs and goals to prioritize and track success.
A strong executor, you get the job done while keeping the big picture firmly in mind
Detail-oriented, thorough, and highly organized
Excellent communication and stakeholder management skills - able to operate seamlessly between business, product, engineering, and management.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Required Technical Program Manager
The Technical Program Management community is pioneering technologies to bring people (and businesses) closer together at a global scale. Technical Program Managers work at the cross-section between technical execution and business strategy and are expected to partner closely with Engineering, Product, and other cross functional teams. Being a TPM means driving impact by delivering measurable results across a wide range of areas. You'll be responsible for defining and guiding high-level goals and roadmaps, monitoring and communicating progress, and defining requirements for new products and features. It also means having a technical background, understanding system architecture, and the experience to effectively collaborate across functions and organizations to deliver impact.
You will be leading technical strategy and execution on the company-wide platforms and services that are used across. Teams span across Ads, Business Integrity, Monetization, Commerce, Business Messaging, Privacy, Social Impact, Central Integrity, Growth, Central Metrics, Internationalization, Platforms for Family of Apps, Groups, Search, Foundation, Infrastructure, and other areas. This posting represents different full-time roles across the company.
Technical Program Manager Responsibilities
Drive complex programs fully autonomously, creating structures that drive efficient execution
Manage and own cross-functional products and programs execution in a matrix organization
Drive and influence technical and product strategy, proactively identify risks and develop mitigation strategies, align on priorities, and set direction for a broadly cross-functional area
Help define the roadmap and long-term strategy of the teams that you are working with
Design measurements to track impact and drive internal process improvements
Define goals and milestones for your programs with clear technical strategy"
Collaboratively define the strategy for building scale, state-of-the-art, global products
Develop and manage end-to-end project plans to ensure on-time delivery, provide day-to-day coordination, and quality assurance for tasks
Move fast in a flat organization by working in concert with technical program managers, product managers and engineers across to establish a shared vision for improving execution and building solutions
Ongoing communication of planning, project status, issues and risks in a timely fashion to stakeholders
Help drive product decisions to align with higher company initiative
Establish shared goals with product teams across the company to build alignment across multiple cross-functional teams and to build and scale products for us.
Requirements:
Minimum Qualifications
B.S. in Computer Science or a related technical discipline, or equivalent experience
Experience driving and delivering complex tech programs or products from inception to delivery
Experience defining strategic direction and identifying new opportunities for impact amongst products, platforms and programs
Knowledge of user needs, gathering requirements, and defining scope
Experience operating across multiple teams and functions, demonstrated critical thinking, and thought leadership
Communication experience at executive level and experience influencing leadership and technical management teams to develop systems, solutions, and products
Organizational, coordination and multi-tasking experience
Analytical and problem-solving experience with large-scale systems
Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones
Experience working with product teams to build and deliver end-to-end customer focused products with technical knowledge of the underlying platforms and technologies.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8536107
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28/01/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Your Career Are you a results-driven, exceptional communicator with a passion for transforming critical, high-stakes customer issues into positive outcomes and strategic insights? Do you thrive in a fast-paced environment, acting as the central nexus connecting R&D to the entire customer-facing organization? Are you the operational leader ready to design and embed the critical internal workflows that ensure engineering teams collaborate seamlessly and efficiently on high-priority escalations AND ongoing day-to-day operational tasks? Join our R&D Operations Team as the R&D Senior Operations Manager. You will serve as the primary communication and prioritization hub for your designated region, owning the end-to-end management of the most complex and business-critical issues-from pre-sales Proof of Value (POV) support through post-sale deployment and ongoing crisis management. Your mission is to ensure R&D resources are optimally utilized, aligning their efforts with the highest-impact customer needs and strategic business opportunities, and to define the operational processes that make this alignment possible across various engineering groups. You will be the operational leader responsible for designing, implementing, and enforcing the standard workflows that govern how R&D teams collaborate on both day-to-day tasks and critical escalations. This role is instrumental in cultivating a customer-first culture within R&D, directly enhancing customer satisfaction, retention, and time-to-value. Your Impact Serve as the single-threaded owner for all critical R&D workstreams in your region, directly influencing customer service delivery quality and Domain Consultants (presale) enablement. Manage the global Jira priority queue, applying a clear severity and business-impact framework to ensure engineering capacity is focused on the highest-value issues. Translate customer-facing and business priorities-such as POVs, high-severity cases, and strategic asks-into well-scoped, actionable R&D tasks. Define, implement, and continuously optimize cross-group workflows to improve execution quality, streamline handoffs, and drive operational efficiency across engineering teams. Lead communication for executive escalations and major get well plans, articulating complex technical challenges through clear, timely, and professional updates. Establish, track, and report SLAs and KPIs for critical issues to strengthen predictability, reduce TTR, and reinforce accountability across R&D and support stakeholders.
Requirements:
Your Experience Crisis Management: Experience managing high-visibility, complex escalations with strong coordination and communication control. Customer-Facing Background: Technical support, customer success, professional services, or solutions consulting experience preferred. Cross-Functional Leadership: Ability to drive alignment and prioritization across R&D and engineering teams without direct authority. Strategic Communication: Excellent written and verbal skills, capable of translating complex technical topics for executive audiences. Process Definition: Experience designing operational frameworks, defining metrics, SLAs, and KPIs, especially around support and engineering efficiency. Workflow Optimization: Proficiency with tools like Jira, GitLab, and BI systems to analyze bottlenecks and improve engineering processes. Stakeholder Management: Skilled in balancing competing demands across Sales, Product, Engineering, and Support based on business impact. Technical Fluency: Ability to rapidly understand technical concepts and accurately represent issue status to internal and external audiences. Performance Management: Experience defining and tracking engineering performance metrics (e.g., backlog aging, MTTR) and partnering with teams to improve long-tail issues and overall technical proficiency.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8522183
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