דרושים » עריכה, תוכן וספרות » למחלקת שיתופי פעולה ב-ynet דרוש /ה עורך /ת תוכן- החלפה לחל"ד

we are looking for a Knowledge Base Writer.
In your day-to-day, you will:
Work closely with Riversides Product Team to learn about new features and create supporting content, including writing and updating feature overview pages, how-to articles, as well as producing the accompanying FAQs, images, graphics, GIFs, tables, and charts.
Design the Help Center and maintain its organization and layout.
Work alongside the Support Team and Customer Success Team to understand gaps in user knowledge and areas of product confusion to define content that is needed.
Serve as the knowledge expert internally at the company, especially to our Go to Market team, answering product related questions on our internal channels.
Use tools like Figma, Zendesk, Canva, and Jira.

We are looking for a hungry, hands-on Content Professional to own the editorial Betting content vertical. This is a unique hybrid role: you will not only manage an international content team and timelines but also actively build and optimize AI agents to scale production. We need someone with a strong analytical mindset who understands that content is a commercial tool. You must have a genuine passion for the world of sports and betting-if you aren't an expert yet, you must have the spark and drive to learn it deeply. We are looking for a leader who can bridge the gap between high-quality human writing and cuttingedge AI workflows.
Responsibilities
AI Workflow Innovation: Hands-on creation and optimization of AI agents for content production. You will define the methodologies and guide the content team on how to utilize these tools effectively.
End-to-End Content Management: Manage the full production lifecycle-from product requirements and research to final feedback and publication.
Oversee a team of international contributors across different markets: Manage and mentor the content team by providing precise briefs, conducting thorough reviews, and ensuring high standards for both human-written pieces (e.g., Brand Reviews) and AI-generated content (with human validation).
Commercial Execution: Execute and publish commercial content strategies with strong betting conversion intent.
Quality & Analytics: Serve as the gatekeeper for "top-notch" quality. Apply analytical understanding to ensure content performance and adherence to SEO and conversion best practices.
Project Management: rigorous management of timelines and schedules; driving people and processes to meet deadlines.