דרושים » תוכנה » Senior Customer Program Manager, AI Datacenter

We are seeking a Senior Customer Program Manager - AI Datacenter to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, Tier-1 partners, and OEMs. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.

What Youll Be Doing:

Define and manage program schedules, deliverables, and turning points aligned with customers and partners roadmaps and requirements.

Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.

Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives.

Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle.

Drive program execution from design through production deployment, ensuring on-time delivery, quality, and customer acceptance.

Provide ongoing post-deployment sustaining support, serving as case manager for field quality issues or high priority concerns with major enterprise customers, cloud service providers.

Monitor factory production schedules, yields, and blockers, collaborating with ODM/contract manufacturers to resolve issues and meet operational targets with major enterprise customers, cloud service providers.

Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.

We are seeking an experienced Software Manager to lead the Cumulus Linux Software Verification Team. In this role, you will play a critical part in advancing Cumulus Linux, a leading networking operating system and a cornerstone of the AI Factory - the next-generation data center designed to power the training, fine-tuning, and deployment of AI models at scale. You will work closely with Cumulus Linux design and architecture teams while gaining deep insights into NVIDIAs products and technologies.

What Youll Be Doing:

Manage, mentor, and guide a team of software developers.

Oversee the design, implementation, and maintenance of scalable automation frameworks, while remaining hands-on with software development and debugging.

Drive timely, high-quality feature delivery.

Collaborate with global, cross-functional teams to identify, track, and resolve issues.

Analyze customer-reported issues, identify test gaps, and ensure robust regression coverage.

Work with continuous integration systems and regression tools.

Foster a culture of innovation, quality, ownership, and accountability.

Support team members with career development plans and achievable growth goals.

Join the AI & Automation Supply Chain Business Transformations team in our Operations to architect the future of agentic AI at scale. We Implement AI agents to transform employee productivity and accelerate business impact. As the senior systems architect in Operations, you implement our vision for codifying our decision logics, decision intelligence, AI agent design, build and deployment, integration, security, and lifecycle management, ensuring the AI Agents delivers value that are trusted, scalable, and innovative. This is a rare opportunity to define the AI agents for Supply Chain Operations inside one of the worlds most advanced AI companies. If you thrive at the intersection of AI innovation, and Supply Chain transformation, join us and make your mark on the future of agentic AI.

What you will be doing:

Capture business requirements, translate requirements into functional design, user stories, technical design, drive end to end integration testing, support data set up and issue remediation during UAT, manage development team activities, develop hypercare support model

Define and architect AI agents for Supply Chain use cases, using the right frameworks, multi-agent coordination, RAG, deployment, monitoring, and life cycle management.

Be hands on in quick proof of concepts development to demonstrate technical feasibility and implement enterprise grade Agentic Supply Chain solutions

Partner with Enterprise IT engineering, product, and research teams while evaluating LLMs, agentic frameworks, and our own NeMo technologies.

Ensure integration with enterprise IT and Operations data sources and Industrys best Agentic platforms with strong content security focus.

Drive architectural decisions across deployment models (on-prem, cloud, hybrid, containerized) to deliver scalable, reliable, and efficient solutions.

Lead design reviews, develop technical documentation, and guide developers in principles of architecture and code development.

Champion observability, monitoring, versioning, and telemetry to ensure trustworthy and auditable AI agents.

Influence Supply Chain Operations adoption of the platform by partnering with stakeholders across IT, supply chain and serve as a reference adopter providing feedback to strengthen our ecosystem.

We are proud to be expanding our leadership team with a VP of Engineering & GM to lead our Israel office and the Enterprise engineering team in Tel Aviv. This is a mission-critical part of our global engineering organization. Youll oversee a growing team of 50+ engineers and partner closely with Product, Security, and GTM teams to ship high-impact and high-quality cybersecurity solutions.

As well as being a technical leadership role, youll serve as the General Manager of our Israel office, shaping the culture, operations, and global connectivity of the site. Youll play a key part in shaping how our globally distributed teams work together bringing alignment, clarity, and cohesion across time zones and functions.

Youll partner closely with our CEO, CTO, and SVP of Engineering, navigating seamlessly across multiple senior stakeholders while driving both local excellence and global alignment. With deep technical expertise in cybersecurity and AI, and strong operational and commercial presence, youll play a pivotal role in building a safer, more human Internet.

This role reports to our SVP & Global Head of Engineering and is based in Tel Aviv.

Responsibilities

Engineering & Technical Leadership
Lead, grow, and mentor a 50+ person R&D team based in Tel Aviv, covering backend, frontend, data engineering, and more.

Set high standards for software design, architecture, performance, and reliability.

Work closely with Product and Research teams to define and deliver on our product roadmap.

Collaborate with global Engineering peers to drive cohesive execution, system design, and technical decision-making.

Drive innovation in AI/ML and modern security architectures, ensuring we remain at the forefront of defending the internet.

Technical Brand & Thought Leadership
Contribute to our external technical brand through blogs, conference talks, open-source contributions, or community leadership.

Be a culture carrier for engineering excellence and cross-functional collaboration.

Expand the Engineering brand in Israel and globally as a thought leader in cybersecurity and AI.

Our Networking BU is looking for Senior Software Program Manager that will be responsible for software programs and projects. The PM should drive planning and execution of FW/SW projects while aligning with corporate priorities and constraints.

Our Mellanox Networking division is a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer best-in-class solutions that include adapter cards, switches, cables, and software to support networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. In addition, we serve a wide range of markets including high-performance computing, enterprise, data centers, cloud computing, big data and Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring groundbreaking products and services to the industry. Our product line is focusing on delivering the most optimized Ethernet solutions for industries like Media and Entertainment as well as any other industry that can benefit from our Datastream and TCP/IP acceleration.

What you'll be doing:
You will manage the networking software programs for our next generation AI Data centers.
Responsible to coordinate between all project stakeholders such as marketing, engineering teams in IL and around the world, operations, etc. from initial requirements definition through Architectural stage, execution, and delivery.
Develop and execute feature planning and prioritization of perception capabilities to meet the software programs' needs.
Identify risks, gaps, and bottlenecks in time, and find resolution with technical leaders and project management.
Work with product managers, architects, and engineers to ensure consistency with company strategy, commitments, and goals.

We are seeking a highly motivated Embedded Software Team Leader to own the execution of key components within the DPU BMC system. Seeking a candidate proficient in software development of embedded systems, taking ownership for team's tasks. Collaborate with team leaders, various teams, and customers to improve our product.


What you'll be doing:

Lead and manage a team of embedded software engineers, providing both personal and professional mentorship.

Drive the execution of assigned components from conception to delivery, ensuring timely software milestones and contributing to overall product releases.

Coordinate with peer team leaders to ensure seamless integration across the broader DPU system.

Engage in hands-on embedded software development using C/C++.

Establish and lead all developments and methodology aspects and process.

Take ownership for delivering functionality, stability, and performance of the system.

Collaborate closely with internal cross-functional teams and peer leaders (architecture, hardware, firmware, validation, product management).

Work directly with external customers to understand system requirements, use cases, and provide technical support.

our company Networking BU is looking for Senior Software Program Manager that will be responsible for software programs and projects. The PM should drive planning and execution of FW/SW projects while aligning with corporate priorities and constraints.
our company Mellanox Networking division is a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer best-in-class solutions that include adapter cards, switches, cables, and software to support networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. In addition, we serve a wide range of markets including high-performance computing, enterprise, data centers, cloud computing, big data and Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring groundbreaking products and services to the industry. Our product line is focusing on delivering the most optimized Ethernet solutions for industries like Media and Entertainment as well as any other industry that can benefit from our Datastream and TCP/IP acceleration.
What you'll be doing:
You will manage the networking software programs for our company next generation AI Data centers
Responsible to coordinate between all project stakeholders such as marketing, engineering teams in IL and around the world, operations, etc. from initial requirements definition through Architectural stage, execution, and delivery.
Develop and execute feature planning and prioritization of perception capabilities to meet the software programs' needs
Identify risks, gaps, and bottlenecks in time, and find resolution with technical leaders and project management
Work with product managers, architects, and engineers to ensure consistency with company strategy, commitments, and goals.

We are searching for a strong technical leader to own the backbone of our Networking Research capabilities. We are looking for an Engineering Manager to lead the development of our high-fidelity Network Simulation platform and the extensive on-premise infrastructure that powers it.

In this role, you will lead a team of performance simulation software engineers and DevOps/Infrastructure specialists. You will own the "Simulation-as-a-Service" product-a critical platform used by internal researchers to model next-generation data center architectures. Your mission is to ensure our simulations are accurate, performant, and accessible, while managing the large-scale compute clusters required to run them.

What you'll be doing:

Team Leadership: Manage and mentor a team of C++ software engineers and DevOps infrastructure engineers, fostering a culture of performance, reliability, and code quality.

Product Ownership (Sim-as-a-Service): Treat the internal simulation platform as a product. Work with research partners to define the roadmap, prioritize features, and ensure high availability for users.

High-Performance Simulation: Be responsible for the architecture and optimization of complex network simulation engines (C++ based), ensuring they can scale to model extensive data center topologies with high fidelity.

Infrastructure Management: Own the lifecycle of our on-premise compute clusters and servers. Drive decisions on hardware upgrades, prioritisation, and managing system resources.

DevOps & Automation: Lead the strategy for CI/CD pipelines, automated testing, and containerized deployments to ensure rapid iteration and stability of the simulation platform.

multi-functional Collaboration: Partner with the AI Agents team to expose simulation APIs, enabling agents to run experiments and gather data autonomously.

Were seeking a strategic and hands-on Head of Engineering to lead and scale our technical organization.
In this role, you will turn our product vision into a strong, scalable engineering foundation, build efficient processes, and drive technical excellence. You should be passionate about technology, user value, and high-quality execution. Success means challenging assumptions, diving into details, and shaping both the product and the team that builds it.
Responsibilities:
Lead and scale of 20-30 engineering organizations (Frontend + Backend) through two Group Leads.
Own the technical strategy and roadmap, ensuring strong alignment with product goals and long-term company vision.
Design and oversee scalable, reliable system architecture across image processing, AI model serving, and data pipelines.
Remove bottlenecks to improve development velocity and overall engineering efficiency.
Drive hiring, mentoring, career development, and a culture of ownership and excellence.
Roll up your sleeves when needed and set the standard for hands-on technical leadership.
Enforce engineering best practices across code quality, CI/CD, testing, deployment, and observability.
Partner closely with Product, AI/ML, and Design teams to translate business needs into technical solutions.
Make key technology decisions and evaluate new tools, frameworks, and services.
Define and track engineering KPIs to ensure system performance, uptime, and team productivity.

What you'll be doing:

Supervise and coordinate a senior software engineering team responsible for constructing post-silicon power and performance infrastructure and automation tools.

Define the architecture and roadmap for scalable characterization and stress frameworks used in production and validation environments.

Deliver tools that enable power, transient, and functional stress at both silicon and system levels.

Drive automation, CI, and infrastructure guidelines to support regression, data collection, analytics, and reproducibility.

Partner with architecture, hardware, firmware, performance, and production teams to translate silicon requirements into robust software solutions.

Ensure high software quality, maintainability, and documentation aligned with our engineering standards.

Support silicon bring-up, characterization and high-volume manufacturing readiness.