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לפני 10 שעות
Location: Herzliya
we are looking for people with a passion for delivering customer success.
As a Technical Support Engineer, you will own, troubleshoot, and solve customers technical issues.
This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.
mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities:
Response and Resolution: You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices.
Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to product improvements.
Requirements:
Bachelor's Degree in Computer Science, Information Technology (IT), or related field
Hands On working experience either in technical support, technical consulting experience, or information technology services
Experience in WSUS, SMS, SCCM, 2007 / 2012 and Microsoft Intune
Operating Systems Concepts - Active Directory, Security, OS Internals
Networking concepts - DNS, protocols, Devices
IIS Concepts - Configuration, ISAPI, Architecture, SSL and Kerberos
Exception Handling
Memory Management concepts
Tools - Netmon, Perfmon, SQL Profiler
Basic debugging skills
Basic SQL Server Administration concepts
Desirable experience in one or more of these areas:
Critical Exposure areas & Technical Specifications
Strong experience in Windows 2003, 2008, 2008 R2 and 2012 server
Exposure on SQL and IIS
Language Qualification:
English Language: confident in reading, writing and speaking.
Additional fluency either in German, French, or Italian will be an added advantage.
This position is open to all candidates.
 
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7 ימים
Job Type: Full Time
Power the Future with us! SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive. The Technical Solutions team serves as the final escalation point within the Technical Support organization and acts as the primary interface with R&D, Quality, Product Management, and Engineering. Technical issues - both hardware and software—that cannot be resolved by Tier 1 and Tier 2 support teams are escalated to the Technical Solutions experts located across our global sites. As a Technical Service Engineer - Tier 3, you will troubleshoot and resolve the most complex and challenging technical issues. Location: Herzliya or Modi’in. What you’ll be doing:
* Work closely with R&D and Product teams to resolve complex technical issues escalated by the global service organization.
* Participate in product definitions, testing, validation, and integration activities.
* Investigate and analyze data from the company’s large-scale installed base.
* Continuously improve the technical knowledge of junior support engineers by conducting weekly trainings, reviewing escalated cases, and teaching troubleshooting methodologies.
* Provide product training and mentorship to junior support engineers.
* Create, update, and maintain troubleshooting procedures and technical knowledge base articles; ensure these are shared with the entire Support organization.
* Ensure all customer-facing support levels remain up to date with troubleshooting processes, technical know-how, and product enhancements by collaborating closely with R&D, Q&R, and Product teams.
* Provide on-site support and training to global customers when required.
* Maintain and manage product environments used by the Customer Support organization.
* Serve as the primary escalation point for Tier 3 issues raised by Tier 1 and Tier 2 support teams worldwide.
* Ensure customer and partner inquiries are handled professionally, within established SLAs, delivering high-quality technical support and customer care.

Country:
Israel

City:
Herzliya
Requirements:
Requirements:
* Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or Computer Science.
* At least 3 years of experience providing call-center technical support for electronic imaging products or high-speed automation systems, with an emphasis on multidisciplinary products.
* Hands-on experience using debugging tools and lab simulations to analyze issues and identify solutions.
* Basic understanding of AC/DC and DC/DC circuits, as well as Ohm’s law.
* Strong logical troubleshooting abilities for both hardware and software issues, including identifying root causes and proposing effective workarounds and solutions.
* Proven experience in a call-center support environment, with strong professional, client-facing communication skills.
* Ability to calculate figures related to proportions, percentages, circumference, and volume, and apply basic algebra and geometry concepts.
* High proficiency in Hebrew and English, both spoken and written. Additional Skills:
* Ability to demonstrate strong analytical and problem-solving skills.
* Excellent written communication and verbal skills, as well as strong listening skills.
* Possesses strong customer relation skills.
* Ability to handle multiple priorities.
* Perform in an effective and timely manner all the tasks required.
* Exhibit above average reasoning
This position is open to all candidates.
 
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לפני 10 שעות
Location: Herzliya
Job Type: Full Time
We are looking for a Solution Engineer.
As a Solution Engineer in the Innovation Hub, you will merge business and technical requirements to craft comprehensive solutions, working seamlessly with various stakeholders. You will conduct discovery sessions to understand customer needs and provide strategic recommendations and best practices tailored to their specific needs. Implementing robust AI transformation solutions and optimizing the integration of various technologies and services will be key aspects of your role. Additionally, you will leverage consultancy skills to foster collaboration among technical resources and stakeholders, ensuring alignment and effective teamwork. This role is onsite only.
Responsibilities:
Delivering customer engagements: Prepare and deliver technical engagements including strategy sessions, envisioning workshops, architecture design sessions and rapid prototyping to demonstrate key capabilities, validate against identified risks and finalize technology choices.
AI Transformation Leadership: Be the trusted voice within the business and for customers on the latest AI platform and technology trends, guiding their transformation journeys. By prioritizing AI use cases through design thinking workshops, you will lead these journeys effectively. You will be a valued contributor to strategy in your area, ensuring the Hub is proactively aligned with the right customers to drive real impact.
Strategic Vision and Planning: Own and execute a clear strategic vision for AI transformation initiatives on a set of targeted accounts, aligning with organizational goals and customer needs by collaborating and orchestrating cross-functional teams.
Solution Design and Architecture: Develop comprehensive solution architectures based on patterns and practices that are tied to customer requirements and ensure that solutions are scalable, secure and optimized for performance. By utilizing consultation skills, you will uncover and prioritize opportunities, ensuing solutions are addressing real customer needs.
Cross Platform Collaboration: Adopt a holistic approach to integrate capabilities across the entire cloud platform, identifying synergies and optimizing cross-platform integration. You will work with your peers and stakeholders to make the Innovation Hub the home of Cross Solution AI Transformation.
Technical Depth: Maintain and grow expertise in creating business value on top of the business applications including sales, services and marketing and 365 platform to support AI transformation initiatives. Stay updated with the market trends and collaborate with the technical communities.
Technical Sales and Sales Leadership: Act as a strategic change agent within the business to shape programs and engineering offerings. Lead the creation of scalable, field-relevant assets through internal communities. Champion Hub engagement success by connecting technical capabilities to sales opportunities and serving as a trusted voice with sales leaders and account teams.
דרישות:
6+ years technical pre-sales or technical consulting experience
Bachelor's Degree in Computer Science, Information Technology, or related field
Enterprise Architect Experience: Proven experience as an Enterprise Architect, designing and implementing large-scale, complex solutions that align with business goals and technical requirements. Ability to integrate various technologies and platforms to create cohesive and scalable architectures.
Preffered Qualifications:
Master's Degree in Computer Science, Information Technology, or related field
Consultative Selling: Proven experience in a consultancy role, providing expert guidance and strategic recommendations to customers. Ability to navigate complex technical landscapes and deliver tailored solutions that meet specific customer needs.
Strategic & Structured Facilitator: Validated customer experience in requirements capture; prioritization; capturing evidence and impact to qua#ENGL המשרה מיועדת לנשים ולגברים כאחד.
 
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3 ימים
חברה חסויה
Location: Herzliya
Job Type: Full Time
As a Tier 3 Support Lead, you will serve as the central point for investigating and resolving complex technical issues raised by teams across the company, primarily from Customer Success. You will collaborate closely with senior developers, product managers, security experts, and other stakeholders to analyze data, identify root causes, and implement effective solutions. In this role, you will lead the Tier 3 support function, defining and continuously improving processes, setting best practices, and ensuring effective collaboration with US-based client-facing teams to deliver timely, high-quality resolutions and an exceptional customer experience.

RESPONSIBILITIES

Investigate complex technical issues using analytical tools, system logs, databases, and other monitoring systems to identify root causes and resolutions.
Collaborate with developers and product managers to define bugs, clarify change requests, and ensure accurate documentation and prioritization.
Manage issue tracking and ensure each case is assigned to product versions in accordance with defined SLAs.
Communicate effectively with various internal teams to provide updates on issues, resolutions, and expected timelines.
Work closely with US-based client-facing teams to support VIP customers, handle escalations, and deliver high-quality technical investigations.
Own Tier 3 support processes, continuously monitor performance, and drive improvements to increase efficiency and quality.
Requirements:
5+ years of experience in a Tier 3 or senior support role within a SaaS or cloud-based environment FinTech experience preferred.
Proven expertise with monitoring, logging, and reporting tools (e.g., Tableau, Sumo Logic, Grafana).
Advanced SQL proficiency, including query optimization and data analysis for debugging and reporting.
Strong command of incident management tools such as Jira, Zendesk, Bugzilla, or TFS.
Fluent in English (written and spoken) with strong communication skills for cross-functional collaboration.
Experience in manual QA and testing processes advantage.
Bachelors degree in Computer Science, Information Systems, or a related field advantage.
Strong analytical mindset, attention to detail, and a proactive, ownership-driven approach to problem-solving.
This position is open to all candidates.
 
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חברה חסויה
Location: Herzliya
Job Type: Full Time
Were seeking an ambitious Technical Product Enablement for the Mobile/SDK domain.

In this role, youll work closely with our Mobile R&D and Product teams, engaging with a variety of technologies and product areas. Youll dive deep into new features, validate complex use cases, and strengthen the global support organization through knowledge sharing, investigation, and enablement initiatives.

The ideal candidate is curious, analytical, and passionate about mobile development someone who enjoys solving complex problems across Android, iOS, and cross-platform plugin development.

What you'll do:
Collaborate with the global Support, Mobile R&D, and Product teams to drive technical enablement and readiness.
Investigate, reproduce, and validate complex customer issues to support effective resolution.
Build and deliver training sessions and technical materials to enhance global support knowledge.
Maintain and expand the internal Knowledge Base, ensuring accuracy and clarity.
Stay up to date with the latest and most widely used mobile frameworks.
Provide feedback and actionable insights to Product and R&D based on real-world observations.
Develop internal tools and utilities to support the teams operations (note: this role does not involve coding in our products).
Contribute to resolving advanced client cases that require in-depth technical investigation.
Requirements:
What you have:
Strong technical foundation in mobile development (Android and iOS) and familiarity with cross-platform frameworks.
B.Sc. in Computer Science, Software Engineering, or equivalent (up to 2 years of experience).
Excellent communication and collaboration skills across technical and non-technical teams.
Strong analytical thinking, attention to detail, and structured problem-solving abilities.
Fluent in English, both written and verbal.
Autodidactic, fast learner with a process-oriented mindset.
Passion for exploring and understanding complex systems in the mobile development ecosystem.

Bonus Points:
Programming experience with Java/Kotlin, Objective-C/Swift, C#, and JavaScript.
Familiarity with Android Studio, Xcode, Unity, React Native, or Flutter.
Basic knowledge of SQL and HTTP protocols.
Experience in technical support or product enablement roles.
Referral by our team member.
This position is open to all candidates.
 
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לפני 9 שעות
Location: Herzliya
Job Type: Full Time
We are looking for a Azure Solution Specialist.
You will serve as the technical sales leader in customer engagements: defining win strategies, shaping architectures, orchestrating proof of concepts (POCs) and workshops, and positioning Azure as the platform of choice. By combining technical credibility, business insight, and market awareness, you will enable startups and ISVs to scale securely, rapidly, and innovatively on Azure.
Responsibilities:
Customer Engagement- Lead technical sales strategy with digital native customers, aligning Azure capabilities to their innovation roadmaps and growth priorities.
- Build trusted relationships with CTOs, engineering leaders, and decision-makers, positioning as a strategic partner.
- Translate business challenges into technical solution architectures, showing how Azure can accelerate product delivery, optimize costs, and enable AI-driven innovation.
- Co-create customer success plans and ensure technical adoption milestones are achieved.
- Guide customers through migration, modernization, data & AI, and security adoption journeys.Sales & Pipeline Management- Define and drive technical win strategies for complex opportunities, orchestrating technical resources (Customer Engineers, Architects, ISD, and Partners).
- Ensure architecture design sessions, POCs, and technical workshops are delivered with customers not directly by you, but through orchestration of the right resources achieving the required technical outcomes.
- Maintain strong pipeline discipline and forecast accuracy, tracking both technical progress and business metrics (consumption, usage, renewals).
- Identify and prioritize whitespace opportunities using AI-driven insights, customer usage data, and market trends.Sales Strategy & Market Development (SSP Focused)- Act as the technical thought leader for Azure in the digital native and startup ecosystem.
- Differentiate Azure from AWS/GCP in technical discussions demonstrating superior security, performance, cost optimization, and AI integration.
- Provide technical depth in cloud-native architectures (containers, Kubernetes, serverless), data & AI platforms, and application modernization.
- Stay ahead of emerging technologies and startup ecosystem trends (open-source adoption, VC-backed growth models, AI innovation) to proactively guide customers.
- Represent at startup community events, accelerators, and ISV forums, reinforcing Azures position as the preferred technical platform.
- Act as a trusted advisor, bringing business-contextualized technical insights to help customers balance speed, innovation, and governance.
Requirements:
Bachelors degree in Computer Science, Engineering, Business Administration, or related field.
6+ years of technology-related sales experience with strong technical engagement track record.
Deep understanding of cloud computing platforms (Azure, AWS, GCP) with the ability to whiteboard architectures and discuss technical trade-offs.
Proven ability to influence technical and business decision-makers (CTO, VP R&D, CDO, Engineering leaders).
Technical depth in one or more of the following:
Cloud-native architectures (containers, Kubernetes, DevOps, GitHub).
Data & AI (data platforms, analytics, machine learning, AI agents).
Application modernization (serverless, microservices, app dev).
Security & Compliance (identity, zero trust, confidential computing).
Additional or preferred qualifications:
Business Acumen: Ability to map Azure solutions to customer growth models, investor pressures, and time-to-market needs.
Ecosystem Awareness: Strong knowledge of startup and ISV dynamics, enabling Microsoft to remain relevant in high-growth markets.
This position is open to all candidates.
 
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לפני 9 שעות
Location: Herzliya
Job Type: Full Time
We are looking for a Backend Software Engineer/ Senior Software Engineer.
Responsibilities:
If you are passionate about advancing security and staying ahead of sophisticated threats, this is your opportunity. As a Backend Software Engineer, you will:
Design, develop, and maintain security solutions for Edge and cloud environments, focusing on cryptography, keys and certificates.
Lead technical architecture and design discussions, driving innovation in secure Azure Edge technologies across Windows and Linux.
Collaborate with cross-functional teams to deliver scalable, reliable, and efficient security features for Specialized Clouds.
Mentor junior engineers, fostering a culture of excellence, collaboration, and continuous learning.
Analyze emerging security threats and implement proactive measures to protect users, devices, and cloud workloads in the edge.
Our mission is to empower every person and every organization on the planet to achieve more, securely at the edge.
Requirements:
3+ years for SDE, or 5+ years Senior, of experience developing code in C#/Go/Python/Rust.
Experience designing cloud-scale services and distributed systems.
Meaningful work experience with AI based / agentic development tools and processes (e.g. GitHub Copilot Agent, VS Code Agent, Curser, Claude Code, Cline, etc.)
Other Qualifications:
Proven team player with strong communication skills
Experience with computer security and security protocols.
Expertise in Windows and Linux security models, access controls, and least privilege principles.
Experience with cryptography, certificate trust, and PKI.
Understanding of operating system internals (kernel, file systems, networking, memory management, scheduling).
This position is open to all candidates.
 
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לפני 12 שעות
Location: Herzliya
Job Type: Full Time
We are looking for a Software Engineer II to join our team.
You will work in a supportive and inclusive environment where you will learn and work alongside the best and brightest minds in the industry, and could make a significant impact, grow your skills and advance your career.
If you're up to disrupt #CloudSecurity, come join us at the worlds leading security company at Defender for Cloud group! 
Responsibilities:
As a Principal Software Engineer in the Defender for Cloud Security team, you will be at the forefront of developing next-generation security products and services, you will have the opportunity to work on business-critical initiatives that directly shape the future of Security products.
The role requires to: 
Take a broad cross-team and cross-discipline role, working on a product with high visibility and high impact.
Lead end-to-end design, implementation and delivery of services and features, following industry best practices, adhering to very high security standards.
Collaborate closely with partner groups, product management and research teams to deliver great product.
Demonstrate leadership principles of model, coach, and care for team members. 
Requirements:
9+ years of hands-on engineering experience leading complex designs, developing high quality and high resilient systems.
5+ years of hands-on engineering experience working on large-scale cloud applications and designing and building large-scale distributed systems.
3+ years of experience as senior/principal technical lead / architect role.
Advantages :
B.Sc./M.Sc in Computer Science, Software Engineering or equivalent.
Engaging, cooperative, forward thinking, curious and enthusiastic. 
Experience with Security/Cyber domains.
Experience in AI development.
Experience with the Azure cloud environment.
This position is open to all candidates.
 
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חברה חסויה
Location: Herzliya
Job Type: Full Time
Were looking for an experienced Team Leader to join our growing R&D.
We use Java to develop our backend and use the latest AWS services for development and production environments.
You will:
Hire, mentor, and grow a full-stack agile engineering team, fostering a culture of technical excellence and innovation
Take a hands-on approach in developing the tools and infrastructure for our data processes
Work closely with product team to understand and define requirements
Manage your team tasks and ensure quality and timely execution using agile methodologies
Keep up-to-date on the latest techniques in management, development, and testing
Requirements:
5+ years as a team leader
10+ years of experience in server-side development (Java)
Experience in designing and developing scalable, high-performance systems within a microservice-oriented architecture
Experience in agile development, including continuous integration (CI), continuous deployment (CD), and coding for automated testing
Experience with DevOps methodologies and best practices (or at the very least, full-service ownership - creating and deploying services in a microservice environment)
Experience with SQL and NoSQL databases (e.g., MariaDB, Aurora, PostgreSQL, MongoDB)
Experience with in-memory data stores (e.g., Redis) and messaging/queuing systems (e.g., Kafka, RabbitMQ, SQS)
Experience with AWS services (e.g., Lambda, S3, CloudWatch)
Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)
Experience with Ai code assistant tools - cursor/claude code
Strong problem-solving skills with a get-things-done mentality
A team player with excellent collaboration skills
This position is open to all candidates.
 
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לפני 10 שעות
Location: Herzliya
Job Type: Full Time
We are looking for a Software Engineer - Azure Edge Security.
If you are passionate about advancing security and staying ahead of sophisticated threats, this is your opportunity. As a Software Engineer, you will:
Design, develop, and maintain security solutions for Edge and cloud environments, focusing on cryptography, keys and certificates.
Lead technical architecture and design discussions, driving innovation in secure Azure Edge technologies across Windows and Linux.
Collaborate with cross-functional teams to deliver scalable, reliable, and efficient security features for Specialized Clouds.
Mentor junior engineers, fostering a culture of excellence, collaboration, and continuous learning.
Analyze emerging security threats and implement proactive measures to protect users, devices, and cloud workloads in the edge.
Requirements:
3+ years for SDE, or 5+ years Senior, of experience developing code in C/C++/Rust.
Experience with computer security and security protocols.
Has meaningful work experience with AI based / agentic development tools and processes (e.g. GitHub Copilot Agent, VS Code Agent, Curser, Claude Code, Cline, etc.)
Other Qualifications:
Proven team player with developed communication skills
Expertise in Windows and Linux security models, access controls, and least privilege principles.
Experience with cryptography, certificate trust, and PKI.
Understanding of operating system internals (kernel, file systems, networking, memory management, scheduling).
This position is open to all candidates.
 
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02/11/2025
חברה חסויה
Location: Herzliya
Job Type: Full Time
Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. The IoE group specializes in making SolarEdge devices smarter and more connected. By joining us, you’ll have the chance to be involved from early stages of architecture & design planning, through development and testing phases up to integration within SolarEdge hardware products, infrastructures, and field deployment What you'll be doing in this position:
* Design, develop, test and maintain code for modern embedded Linux based IOT devices, both in low level and system level development.
* Participate in design reviews, architecture definition, test planning and integrations.
* Debug and troubleshoot software issues
* Keep up to date with the latest industry trends, IoT technologies, and development tools
* Work with adjacent teams such as software, integration, system, support and hardware.


Country:
Israel

City:
Herzliya
Requirements:
* BSc in Software Engineering, Computer Science or equivalent – must.
* Foundational knowledge in Object-Oriented Programming (OOP) - must
* Proficiency in both C and C++ programming fundamentals - must
* Experience with Python language - advantage
* Experience in user space application development in Linux – advantage.
* Proficiency in using modern development tools and version control systems (e.g., Git, Docker) – advantage SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. ?Our business success is a reflection of the quality and skill of our people. SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance
This position is open to all candidates.
 
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