דרושים » חשמל ואלקטרוניקה » Customer Program Manager

As a key member of the Customer Program Management Team for our Enterprise business units, we are looking for a Senior Customer Program Management professional who will be responsible for customers' activities, leading both internal and external technical & operational program execution with our major cloud service providers and enterprise customers. Come join the team and see how you can make a lasting impact on the world!

What you will be doing:

Execute the program plan you craft by identifying, and assembling the core team, formally kicking off the project with customers, developing a joint project timeline, supporting the design-in effort by providing technical collateral, leading engineering design reviews, ensuring the implementation of any customer-required features, driving resolution of all blocking issues, and ensuring timely customer acceptance and production deployment.

Coordinate and lead sophisticated technical engineering-to-engineering discussions related to system architecture, firmware, device driver, system management, deep learning algorithms, and/or AI workloads.

Align multifaceted global cross-functional team of software & hardware engineering, manufacturing operations, product quality, supplier procurement and/or account executives to lead product changes to product productions on-track.

Regularly report the program status to customer and executive management.

Identify interpersonal learning opportunities for continuous improvements.

Develop a close working relationship with customer development teams and use creativity to find solutions to their issues

A problem isnt truly solved until its solved for all. Thats why our customers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at our company, youll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. Youll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
As a Technical Program Manager for Silicon Development, you will use your technical and management experience to lead the development and execution of complex, multidisciplinary SoC projects. You will plan programs and manage their execution from early concept through development to tapeout and production. You will collaborate closely with architecture, design, verification, physical implementation and manufacturing teams throughout the SoC execution life-cycle. This includes making technical decisions for the chip designs and methodology, driving project schedules, identifying risks and communicating them to all stakeholders, and managing partner teams.
The AI and Infrastructure team is redefining whats possible. We empower our company customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers, our company Cloud customers, and billions of our company users worldwide.
We're the driving force behind our company's groundbreaking innovations, empowering the development of our AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for our company Cloud, our company Global Networking, Data Center operations, systems research, and much more.
Responsibilities
Plan, coordinate, and deliver custom silicon products.
Assess complexity and scope out the project, generate task lists, build an efficient and effective project timeline and work with the teams to make it reality.
Lead the creation of credible and data-driven schedules and milestones, track the progress, proactively identify potential future issues, and identify mitigations with the various team leaders.
Drive technical, budgetary, and schedule trade-off discussions with cross-functional teams, balancing what is needed with what is possible.
Manage project execution and issues as they arise through design, development, test, manufacturing, deployment and sustaining activities for silicon and hardware products.

we are seeking an experienced and highly motivated Support Engineer to join our dynamic Support team. As a Support Engineer, you will play a critical role in ensuring the success of our customers by providing technical support and delivering solutions to issues raised by customers. You will work closely with our customers, as well as collaborate with cross-functional teams to enhance the overall customer experience.
Responsibilities:
Customer Support:
Provide high-quality technical support to customers via various channels (email, chat, phone).
Troubleshoot and resolve issues promptly and effectively.
Collaborate with customers to understand their needs and provide tailored solutions.
Technical Expertise:
Develop and maintain in-depth knowledge to effectively troubleshoot and resolve customer issues.
Stay updated on product enhancements, new features, and industry best practices.
Problem Resolution:
Analyze and diagnose technical issues reported by customers and provide timely resolutions.
Escalate issues to the development team when necessary, providing detailed information for efficient problem resolution.
Document troubleshooting steps and solutions for internal and external knowledge bases.
Customer Advocacy:
Advocate for customer needs and collaborate with internal teams to address and prioritize product bugs and product improvements.
Continuous Improvement:
Contribute to the development of documentation to streamline support processes.

The Chip Test Engineer plays a crucial role in designing, developing, and implementing automated test for IC chips and systems for Automotive industry.
The Test Engineer is responsible to define and develop tests, design test features, program test scripts, and analyze test results to ensure the quality and functionality of products.
The Test Engineer collaborates with cross-functional teams to troubleshoot issues, improve test processes, and support product development efforts.
Responsibilities:
Develop and implement test strategies, plans, and procedures for ATE systems to ensure comprehensive testing of ICs.
Design and develop test features, test programs, and test scripts for automated test environment (ATE) based on product specifications and requirements.
Collaborate with design engineers, product manager, production vendors and manufacturing teams to understand product functionality, performance requirements, and testability considerations.
Conduct feasibility studies and risk assessments to identify potential challenges and develop mitigation strategies for test development and implementation.
Develop test program based on code languages C++ , Java and Python.
Debug, troubleshoot, and resolve issues with ATE hardware, software, and test scripts to ensure reliable and accurate test results.
Analyze test data and results to identify trends, anomalies, and potential defects, and provide feedback to design and development teams for product improvement.
Develop and maintain documentation for test procedures, specifications, and configurations.
Collaborate with vendors and suppliers to evaluate and select ATE equipment, components, and software tools that meet project requirements and performance standards.
Stay abreast of industry trends, advancements in test technologies, and best practices in automated testing to drive continuous improvement in test processes and methodologies.

The Networking Advanced Development Software team develops new groundbreaking technologies to enable new market shares for the company and tighten customer relationships. These are emerging technologies in networking and distributed computing for the booming AI factories and data centers. They span areas such as AI neural networks, Deep Learning, High Performance Computing (HPC), Storage, Cloud, SW Defined Network, Network Function Virtualization, 5G NR and more. We develop the solutions top-down, all the way from application behavioral analysis, to architecture definition and down to the implementation, using the world-leading devices. The development traverses any needed component - application SW, middleware SW, OS kernel subsystems, device drivers, embedded SW (Firmware) and CUDA GPU. We collaborate with partners and key customers in the analysis processes and engage with open source communities introducing our leading features.

What youll be doing:

Lead a team of 5 engineers in the advanced technologies development.

Design and implement solutions throughout all layers from high level application, OS and driver subsystem to firmware.

Work on impactful projects involving state-of-the-art high-performance computing hardware and software.

Provide insight and technical guidance and collaborate with peers from across the company - including software architecture, chip architecture, and engineering departments to improve our future technology.

Collaborate with our partners and customers.

our company Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to our company Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. our company Cloud accelerates every organizations ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage our companys cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to our company Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
Serve as the key technical and product voice for our Cloud Networking Observability and Tools team and engage with internal customers (Dev Oncallers, SREs, Support) to identify critical tooling and data gaps in their networking investigation workflows.
Leverage expert knowledge of cloud networking data paths and implementation, wherein the lead will define, design, and drive the execution of high-impact troubleshooting solutions.
Own the overall health and reliability of the system and act as a final escalation point for customer issues.
Collaborate with cross-functional tech leaders to ensure system integrations.
Assume a leadership role post-onboarding by setting the team goal and roadmap, organizing task assignments and mentor team members.

As the BlueField DPU Platform Software team, we are directly involved with the entire lifecycle of the DPU, including software development, new board bring-up, bootloaders, low-level device initialization, Linux OS drivers and kernel configuration, system management, and supporting customers with software fixes and new features. We believe our most valuable asset is our people and seek the very best to lead our outstanding team. Do you have management experience with teams developing embedded Arm platforms, operating systems, and software distribution? Do you have an ambition to lead teams forging innovative products and solutions? If so, this position is for you!

What you will be doing:

Mentor and expand your engineering team in the planning and execution of initiatives and projects with top quality and timely results.

Coordinate feature design and implementation as well issue resolution, as this is a technical leadership role.

Interact with internal and external partners to understand their use cases and requirements. Collaborate with engineering teams, program and product management across the product roadmap.

Continuously review and identify improvement opportunities in established processes, infrastructure, and practices to ensure the teams are implementing in the most efficient and open manner.

Develop a team of engineers who understand the bigger picture, value collaboration, and can take ownership of and implement designs from beginning to end.

Be familiar with the open-source community process to advance industry-standard programming models and platform support while upstreaming and maintaining software into standard software distributions.

Required Senior Hardware Test Engineer
Description
The Senior Hardware Test Engineer is responsible for developing, implementing, and sustaining test processes and equipment used in the manufacturing of hardware products. This role ensures that products meet quality, reliability, and performance standards through robust test strategies, automation, and continuous improvement. The engineer acts as a bridge between design engineering, manufacturing operations, and quality assurance, supporting new product introductions (NPI) through to mass production and sustaining phases.
This is a great opportunity to be part of one of the fastest-growing AI infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
Role and Responsibilities:
Test Development & Validation
Design, develop, and implement test plans, test fixtures and infrastructure.
Collaborate with R&D to define test requirements early in the product lifecycle.
Develop test scripts and automation software (Python, LabVIEW, C#, etc.) to improve coverage and efficiency.
Validate test coverage, yield, and reliability through statistical analysis (GR&R, Cpk, SPC).
New Product Introduction (NPI)
Support EVT, DVT, and PVT phases with test readiness and execution.
Lead test process transfer to contract manufacturers (CMs) or ODM partners.
Train CM engineers/technicians on test systems and procedures.
Ensure compliance with safety, regulatory, and customer requirements.
Manufacturing Support & Continuous Improvement
Monitor production test yields, debug failures, and drive root cause analysis (RCA).
Implement corrective actions and continuous improvements to reduce test time, cost, and false failures.
Maintain and calibrate test equipment and fixtures.
Support ECO (Engineering Change Orders) by updating test plans and equipment accordingly.
Cross-Functional Collaboration
Work closely with hardware, firmware, and reliability engineers to improve product testability and robustness.
Partner with Quality and Operations to ensure smooth scaling into mass production.
Engage with suppliers and CM partners on test strategy alignment.

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
As a SOC Performance Technical Lead, you will drive the success of our System-on-Chip (SoC) products. You will be focused on ensuring our SoCs deliver maximum performance, power efficiency, and cost-effectiveness. You will be a multi-disciplinary expert who can bridge the gap between deep learning, advanced algorithms, and hardware/software design to create innovative solutions for current and future product lines.
You will lead and oversee a team, setting the technical direction and making critical decisions on frameworks, methodologies, and tools. You will require a collaborative approach with various teams to ensure alignment with organizational goals.
The AI and Infrastructure team is redefining whats possible. We empower our company customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers, our company Cloud customers, and billions of our company users worldwide.
We're the driving force behind our company's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for our company Cloud, our company Global Networking, Data Center operations, systems research, and much more.
Responsibilities
Utilize performance and power models from the architecture team, as well as lab measurements, to validate and tune performance against established goals.
Exercise open source benchmarks, analyze the results, and find optimization opportunities.
Develop and implement advanced technologies for running benchmark representations on pre-silicon environments.
Analyze complex problems, identify core design weaknesses, and drive the resolution of performance issues in both pre and post-silicon environments.
Develop performance measurement frameworks, including Key Performance Indicators (KPIs), to produce regular reports and dashboards that support stakeholder decision-making.

As the BlueField DPU Platform Software team, we are directly involved with the entire lifecycle of the DPU, including software development, new board bring-up, bootloaders, low-level device initialization, Linux OS drivers and kernel configuration, system management, and supporting customers with software fixes and new features. We believe our most valuable asset is our people and seek the very best to lead our outstanding team. Do you have management experience with teams developing embedded Arm platforms, operating systems, and software distribution? Do you have an ambition to lead teams forging innovative products and solutions? If so, this position is for you!

What you will be doing:

Mentor and expand your engineering team in the planning and execution of initiatives and projects with top quality and timely results.

Coordinate feature design and implementation as well issue resolution, as this is a technical leadership role.

Interact with internal and external partners to understand their use cases and requirements. Collaborate with engineering teams, program and product management across the product roadmap.

Continuously review and identify improvement opportunities in established processes, infrastructure, and practices to ensure the teams are implementing in the most efficient and open manner.

Develop a team of engineers who understand the bigger picture, value collaboration, and can take ownership of and implement designs from beginning to end.

Be familiar with the open-source community process to advance industry-standard programming models and platform support while upstreaming and maintaining software into standard software distributions.