We are looking for a talented global Customer Training Specialist (temporary position) with experience in developing learning and training materials.
The specialist will develop a variety of training materials, manage the LMS platform for customers and be in touch with both Product and Customer Success teams. This position plays a crucial role in implementing products to support the efforts of usage and value within the healthcare and Big Data industries. This job combines technology, learning, marketing, and design skills.
Responsibilities:
Developing training e-learning materials end-to-end
Responsible for the ongoing maintenance of the LMS platform
Analyzing data and providing ongoing meaningful insights from surveys and usage reports
Taking an active role in the implementation of the learning platform and driving successful adoption
Taking part in designing and implementing new onboarding plans and events with clients
Taking an active role in creating customer training communities
Working and collaborating with local and global vendors & trainers
Working closely with internal teams - CS, product management, sales, and marketing
Requirements: 1-2 years of experience in training development in a global company
Good video editing skills (Adobe Premiere, Camtasia or equivalent)
Proficiency with learning development tools (Rise 360)
Experience working with learning platforms such as LMS/LXP
Strong communication and interpersonal skills
High proficiency in English (spoken and written)
Fast learner, proactive can do approach, high degree of self-motivation and ownership
This position is open to all candidates.