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Required Customer Retention Account Manager - German Speaker
As a Customer Retention Account Manager you will...
Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers
Manage cadence for effective renewal forecasts and projections
Drive the renewals process in collaboration with the Strategic Sales team to preserve and improve customer contracts and relationships
In collaboration with Customer Success, Finance, Legal, Deal Desk, Procurement and Sales teams, own, drive and manage the renewal process, including renewal quotes and renewal opportunities to ensure renewals are processed accurately and on-time
Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Accountable for maintaining accurate customer renewal records including licenses, software expiration dates and customer contact information
Communicate effectively with customers and internal stakeholders to provide updates, resolve issues, and gather feedback
Identify accounts at risk and work to develop and execute mitigation plans.

We are seeking a highly motivated,self-driven and technically skilled Technical Account Manager to join our Delivery team and take on ownership of core, customer-facing product features critical to delivering value and involving mulltiple touchpoints in the company. In parallel, you will be responsible for managing key relationships with several of our strategic US and EU customers. This role blends deep technical skills, direct customer engagement, and cross-functional collaboration ideal for someone who thrives in high-impact, fast-paced environments.​

This role is ideal for someone who thrives in a fast-paced, hands-on environment, enjoys working across disciplines, and wants to see their work go from concept to impact in the real world often, and quickly.

What Youll Do:
Gain a deep understanding of our customers working processes, business goals, key performance indicators, and work to achieve them.
Manage all aspects of Prismas customer accounts, including pre-sale, support, delivery, and post-sale activities.
As part of the role you will take ownership of planning, executing, and monitoring complex internal projects from inception to completion.
Collaborate with the Product, CSM, R&D and Ops departments to provide insights according to our customers needs.
Hands on analysis and dive into details to provide customer insights and improvement actions.
Operate in a dynamic, high-growth environment with evolving priorities and pre-defined timelines.

Were looking for employees who are ambitious, fast runners, willing to take ownership, and execute effectively - all to power the team and the company forward.



What will you do?

Manage partner relationships: Oversee daily interactions, including commercial, legal, financial, and marketing aspects.

Grow business with existing clients: Identify opportunities to expand services and meet sales goals through new products and channels.

Develop new business relationships: Research and build long-term connections with potential partners.

Utilise BI tools: Generate valuable data and insights to drive business decisions.

Process sales data: Manage partner sales data, ensuring accuracy in analytics and financial reports.

Thrive in a fast-paced environment: Handle multiple tasks and interfaces simultaneously.

Required Account Executive - iGaming
The Account Executive position is a dynamic and essential client-facing role that collaboratively interacts with prospects and internal teams to generate new business and build the client portfolio. The Account Executive is a valuable member of the Sales team, and the position brings with it an excellent opportunity to learn and grow within a lively and rapidly expanding company.
A leading customer relationship management (CRM) platform, is embarking on an exciting journey to explore new markets and expand its global footprint. As part of this ambitious initiative, we are seeking an enthusiastic and experienced Account Executive to join our dynamic team. This role offers a unique opportunity to play a pivotal role in driving our growth strategy forward, leveraging your expertise to identify and capitalize on new business opportunities. If you thrive in a fast-paced environment, possess a proven track record of exceeding sales targets, and are passionate about pioneering innovative solutions, we invite you to join us on this exhilarating adventure.
Responsibilities:
Own the full sales cycle from lead to close, including discovery, product demos, proposal development, and contract negotiation.
Build and maintain strong relationships with mid-market and enterprise prospects, acting as a trusted advisor throughout the buying process.
Understand and clearly articulate our value proposition, capabilities, and differentiators to various stakeholders (marketing, product, tech, and C-level).
Collaborate with internal teams (Marketing, Sales Development, Solutions Engineers, and Customer Success) to drive pipeline growth and close strategic deals.
Manage a robust pipeline of opportunities and forecast revenue accurately using CRM tools (e.g., Salesforce).
Lead in-person and virtual presentations tailored to the prospects business needs and industry vertical.
Stay up to date on the latest trends in CRM Marketing, AI-driven personalization, customer retention strategies, and the competitive landscape.
Represent us at industry events, conferences, and webinars as needed.
Continuously seek ways to improve sales effectiveness and contribute to the evolution of sales strategies and best practices.
Maintain a consultative sales approach rooted in transparency, value, and partnership.

You will join an exciting and high growth business unit with our company positioning the industrys most comprehensive SASE security platform, with the industrys broadest security and compliance coverage for applications used by your hybrid workforce, regardless of whether they are at home, on the go, or in the office.
In this role, you will be responsible for managing a territory focusing on Major, Strategic, and Enterprise Accounts. Working closely with our company business partners and driving sales for our Enterprise Browser security solution, into new and existing customers. It is expected that you deliver or exceed your sales targets in both new business and renewals for ACV and TCV bookings. The role expects you to define your territory, strategies and then lead local execution and in alignment to company strategies and tactics within the Prisma SASE organization.
Your Impact
Win new logos, renew existing customer and expand business within your territory
Achieve ACV sales quotas on a monthly and quarterly basis
Present regular/accurate forecasting for review
Track and report on all opportunities, pipeline, and bookings to provide forecast reports to region management
Establish relationships and engage with the local reseller and alliance partners on sales programs and joint activities
Develop, share and implement standard methodologies and account strategies to increase our sales penetration of Enterprise Browser into our top accounts
Engage with customers to identify and progress opportunities whilst delivering subject matter expertise on Enterprise Browser solutions
Qualify and progress leads and opportunities through the sales cycle to closure
Keep up-to-date knowledge of Enterprise Browser and other browser technologies as well as the competitive position of the company
Conduct consistent training and communications for the sales and channel teams as well as joint engagement within the wider organization
Contribute to the larger companys Prisma SASE strategy by providing regional specific intelligence and reporting
Apply subject matter expertise in training, QBRs, enablement, and other engagement activities
Gather Voice of Customer and competitive intelligence and share with theater and global Prisma SASE organization
Help build and project our company's position.

We are looking for an Enterprise Account Executive, to be directly responsible for our growth in the EMEA region providing an exciting opportunity to drive and shape the future of DevOps processes within your allocated Enterprise account portfolio. You will be responsible for identifying opportunities to maximize our customers value from our products and services, maintaining strong customer relationships.
As an Enterprise Account Executive you will...
Manage sales pipeline across new business and upsell opportunities to Enterprise customers
Responsible for the success and renewals process for the customer portfolio; analyze usage metrics to understand customers usage of our product (evaluate product adoption)
Contact customers throughout the life cycle to identify potential growth opportunities and maintain long-term account health and relationships
Partner with Finance, Legal, Product, Technical teams in negotiating, structuring, and quoting renewal contracts for highest possible renewal rates
Use salesforce.com, JIRA, BI, and Advanced Microsoft Excel
Drive product adoption, share best practices, and implement growth and optimization strategies for maximum value and success.

Required Technical Account Manager, ES - EMEA-Partner
DESCRIPTION
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
Key job responsibilities
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.
Youll build solutions, provide technical guidance and advocate for the customer
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
Develop trusting relationships with customers, understanding their business needs and technical challenges
Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management
Consult with a range of partners from developers through to C-suite executives
Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
Solve a variety of problems across different customers as they migrate their workloads to the cloud
Uplift customer capabilities by running workshops and other enablement sessions.
As we continue to rapidly expand in EMEA, youll have plenty of opportunities to develop your technical, consulting and leadership skills. Youll work with talented cloud technologists whilst expanding your knowledge of AWS products. Youll also have the chance to receive mentor-ship and gain AWS certifications.
Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you.

Required Startup Account Manager, AWS Startups - Migration
DESCRIPTION
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
As a Startup Account Manager, you will help support the growth of your startup customers, servicing their unique needs, engaging with Founders, CxOs, Board of Directors and VC influencers, and teaming with business development, marketing, solution architecture and partner teams to help the execution of coordinated go-to-market strategies.
Startups, which are now primarily born-in-the-cloud, represent a critically important and growing subset of customers to AWS. Startups have unique needs, priorities, and growth trajectories that distinguish them from traditional businesses and require different engagement strategies and sales motions from sellers to effectively acquire, grow, and retain them long-term on the AWS platform.
In this role, you will also establish our Web Services as the key cloud technology provider across the companies you manage, promoting the entire AWS products and services portfolio to Startups Customers. You will be at the heart of latest trends like artificial intelligence (AI), machine learning (ML), serverless and IoT, helping your customers to leverage state-of-the-art technologies on AWS to innovate and become the next disrupters, like todays AirBnB, Slack, DoorDash, and Lyft.
Key job responsibilities
Ensure customer satisfaction.
Meet or exceed revenue and goal targets in a defined territory.
Help develop a comprehensive account/territory plan to manage and grow numerous accounts concurrently.
Grow & articulate compelling value propositions around AWS services.
Accelerate customer adoption.
Maintain a robust sales pipeline.
Work with partners to extend reach & drive adoption.
A day in the life:
A typical day involves engaging with developers and the Chief Technology Officer (CTO) to discuss strategies for scaling the business. Conversations with founders are a key aspect, focusing on assisting them in achieving their business goals. The team collaborates internally during daily syncs, where ideas are shared, and discussions revolve around driving new opportunities and mutual learning. Additionally, in the EMEA region, there is an emphasis on dedicating a day each month to focus on individual wellbeing.
About the team
Diverse Experiences
We value diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

Required Account Manager
Job description:
As an Account Manager, you will have the exciting opportunity to help drive the growth and shape the future of emerging cloud technologies.
The ideal candidate will possess both a sales/account management and technical background that enables them to drive an engagement at the executive level as well as with software developers and IT architects.
Responsibilities:
Proactively initiate activities to generate value for our customers and increase engagement.
Serve as the primary customer contact during bid submission, pilot test, legal review, and procurement.
Keep records of customer interactions and provide quarterly projections,
maintain knowledge, context, and ownership of the customers you are responsible for and own communication with.
Build a pipeline of customers within selected verticals.
Leverage WideOps Engineering and Marketing resources, and provide input on current collateral materials and ideas on how to improve them.
Collect and summarize clients feedback to ensure our products & solutions are closely aligned with customer needs and requests.

We are making the future of Mobility come to life starting today.
At our company, we support the worlds largest vehicle fleet operators and transportation providers in optimizing existing operations and seamlessly launching new, dynamic business models - driving efficient operations and maximizing utilization.
Were looking for a business operations associate to join our business team and lead diverse strategic processes with our partners worldwide.
In your role, you will manage implementation processes and work with our fleet partners to continuously optimize their daily operations. You will be your accounts main point of contact within our company and support them with any technical or product adoption challenges.
With your excellent analytical and project management skills, you will build and maintain long-lasting relationships with customers and a reputation as a dependable and trustworthy advisor for our clients.
excellent analytical and project management skills
Responsibilities:
Manage a portfolio of customers, drive renewals, and identify expansion opportunities.
Lead implementation processes. Execute plans collaboratively with different stakeholders within the company.
Lead your accounts continued growth within the company by building and executing long-term strategic plans.
Extract, summarize, and analyze operational data to provide insights to customers and partners.
Manage client-facing projects end-to-end: collect client requirements, collaborate with product and development teams, and deliver results.