דרושים » מכירות » Customer Retention Account Manager - German Speaker

Required Account Manager Representative
A bit about the role:
The Account Manager is a relationship-driven, commercially-minded professional responsible for maximizing customer lifetime value through proactive renewal management and account expansion. Youll lead a structured account management process across all segments, fostering long-term partnerships, ensuring on-time renewals, and uncovering upsell and cross-sell opportunities. This role requires a strategic thinker with a passion for customer outcomes, strong process rigor, and the ability to collaborate cross-functionally to drive retention, growth, and advocacy
Responsibilities:
Design, execute, and continuously improve a scalable account management framework that drives proactive engagement, renewals, and expansion across all customer segments
Develop and execute strategic touchpoints to build trusted customer relationships, drive on-time renewals, mitigate churn risk, and position value-add solutions
Partner with Account Executives, Customer Success, and Solutions Engineering to align on business outcomes, identify growth paths, and ensure seamless contract execution
Accurately build and manage renewal quotes in HubSpot and support channel fulfillment where needed
Forecast renewals with rigor and accuracy, escalating at-risk accounts early and proposing mitigation plans
Track and optimize KPIs like retention rate, renewal velocity, and time-to-close
Ensure all renewal-related data and activities are captured in HubSpot and internal systems for reporting and handoff
Surface insights and advocate for improvements to process, packaging, and pricing based on customer feedback
Contribute to a customer-first renewal strategy that balances commercial discipline with a world-class experience.

We are looking for an Enterprise Account Executive, to be directly responsible for our growth in the EMEA region providing an exciting opportunity to drive and shape the future of DevOps processes within your allocated Enterprise account portfolio. You will be responsible for identifying opportunities to maximize our customers value from our products and services, maintaining strong customer relationships.
As an Enterprise Account Executive you will...
Manage sales pipeline across new business and upsell opportunities to Enterprise customers
Responsible for the success and renewals process for the customer portfolio; analyze usage metrics to understand customers usage of our product (evaluate product adoption)
Contact customers throughout the life cycle to identify potential growth opportunities and maintain long-term account health and relationships
Partner with Finance, Legal, Product, Technical teams in negotiating, structuring, and quoting renewal contracts for highest possible renewal rates
Use salesforce.com, JIRA, BI, and Advanced Microsoft Excel
Drive product adoption, share best practices, and implement growth and optimization strategies for maximum value and success.

We are looking for a Strategic customer success manager.
What will you do?
Own a portfolio of 2535 enterprise (large) accounts ( both Israel & global clients) and deliver a high-touch, strategic customer success approach.
Build and execute tailored customer success plans aligned with business objectives, adoption milestones, and measurable outcomes.
Lead key customer engagements including Executive Business Reviews, roadmap alignment, technical enablement, and account planning sessions.
Champion platform adoption through multithreaded stakeholder engagement and position HiBob as a strategic partner in business transformation.
Become a trusted advisor by deeply understanding customer goals and driving long-term value through proactive success planning.
Collaborate cross-functionally with Product, Sales, Marketing, Services, and Development teams to represent the voice of the customer.
Support growth by identifying upsell and cross-sell opportunities, partnering with Account Managers on deal strategy and Renewal Managers on retention planning.
Monitor customer health using data-driven insights to mitigate churn risks and sustain high levels of customer satisfaction and net retention.
Promote customer advocacy by aligning platform value to strategic outcomes and fostering long-term relationships.
Maintain detailed and up-to-date account documentation, including stakeholder maps, strategic success plans, and engagement materials.

We are looking for a Account Executive.
As an Account Executive (AE), you will play a pivotal role in driving revenue growth by acquiring new customers and expanding our existing client base. You will be responsible for managing the entire sales cycle, from prospecting to deal closure. The ideal candidate is a self-motivated, results-oriented individual with a proven track record in B2B sales and a passion for technology-driven solutions.
Key Responsibilities:
Prospect, identify, and qualify leads through various channels, including cold outreach, referrals, networking, and inbound inquiries.
Conduct in-depth needs analysis and discovery meetings to understand prospects needs, challenges, and business objectives.
Collaborate with cross-functional teams, including product, marketing, and customer success, to ensure a seamless customer experience and maximize opportunities.
Manage a robust pipeline of opportunities and accurately forecast sales projections.
Build and maintain strong, long-lasting customer relationships by providing exceptional service and support.
Stay up-to-date with industry trends, competitive landscape, and emerging technologies to effectively position offerings.

Required Account Executive - iGaming
The Account Executive position is a dynamic and essential client-facing role that collaboratively interacts with prospects and internal teams to generate new business and build the client portfolio. The Account Executive is a valuable member of the Sales team, and the position brings with it an excellent opportunity to learn and grow within a lively and rapidly expanding company.
A leading customer relationship management (CRM) platform, is embarking on an exciting journey to explore new markets and expand its global footprint. As part of this ambitious initiative, we are seeking an enthusiastic and experienced Account Executive to join our dynamic team. This role offers a unique opportunity to play a pivotal role in driving our growth strategy forward, leveraging your expertise to identify and capitalize on new business opportunities. If you thrive in a fast-paced environment, possess a proven track record of exceeding sales targets, and are passionate about pioneering innovative solutions, we invite you to join us on this exhilarating adventure.
Responsibilities:
Own the full sales cycle from lead to close, including discovery, product demos, proposal development, and contract negotiation.
Build and maintain strong relationships with mid-market and enterprise prospects, acting as a trusted advisor throughout the buying process.
Understand and clearly articulate our value proposition, capabilities, and differentiators to various stakeholders (marketing, product, tech, and C-level).
Collaborate with internal teams (Marketing, Sales Development, Solutions Engineers, and Customer Success) to drive pipeline growth and close strategic deals.
Manage a robust pipeline of opportunities and forecast revenue accurately using CRM tools (e.g., Salesforce).
Lead in-person and virtual presentations tailored to the prospects business needs and industry vertical.
Stay up to date on the latest trends in CRM Marketing, AI-driven personalization, customer retention strategies, and the competitive landscape.
Represent us at industry events, conferences, and webinars as needed.
Continuously seek ways to improve sales effectiveness and contribute to the evolution of sales strategies and best practices.
Maintain a consultative sales approach rooted in transparency, value, and partnership.

Were looking for employees who are ambitious, fast runners, willing to take ownership, and execute effectively - all to power the team and the company forward.



What will you do?

Manage partner relationships: Oversee daily interactions, including commercial, legal, financial, and marketing aspects.

Grow business with existing clients: Identify opportunities to expand services and meet sales goals through new products and channels.

Develop new business relationships: Research and build long-term connections with potential partners.

Utilise BI tools: Generate valuable data and insights to drive business decisions.

Process sales data: Manage partner sales data, ensuring accuracy in analytics and financial reports.

Thrive in a fast-paced environment: Handle multiple tasks and interfaces simultaneously.

We are seeking a highly motivated,self-driven and technically skilled Technical Account Manager to join our Delivery team and take on ownership of core, customer-facing product features critical to delivering value and involving mulltiple touchpoints in the company. In parallel, you will be responsible for managing key relationships with several of our strategic US and EU customers. This role blends deep technical skills, direct customer engagement, and cross-functional collaboration ideal for someone who thrives in high-impact, fast-paced environments.​

This role is ideal for someone who thrives in a fast-paced, hands-on environment, enjoys working across disciplines, and wants to see their work go from concept to impact in the real world often, and quickly.

What Youll Do:
Gain a deep understanding of our customers working processes, business goals, key performance indicators, and work to achieve them.
Manage all aspects of Prismas customer accounts, including pre-sale, support, delivery, and post-sale activities.
As part of the role you will take ownership of planning, executing, and monitoring complex internal projects from inception to completion.
Collaborate with the Product, CSM, R&D and Ops departments to provide insights according to our customers needs.
Hands on analysis and dive into details to provide customer insights and improvement actions.
Operate in a dynamic, high-growth environment with evolving priorities and pre-defined timelines.

Were looking for an experienced Enterprise Account Manager for the dedicated SMB team, to be accountable for the retention and expansion of existing accounts in addition to driving the adoption of our Marketing solutions in core processes across the business. This role reports to the Director of Enterprise Sales and Account Management.
Why is this role so important?
We are used by thousands of companies, of every size and from every industry, to give them a competitive advantage in driving online traffic.
As an Enterprise Account Manager, youll own a portfolio of high-value clients and will be directly responsible for growing their investment with us. Your core focus will be on identifying strategic opportunities to expand accounts through upselling, cross-selling, and strengthening executive relationships.
This role requires a consultative mindset, a strong understanding of client business objectives, and the ability to translate platform capabilities into tangible ROI. Youll partner closely with internal teams to ensure client success, but you will lead all commercial conversations and drive the account strategy.
If you thrive in a fast-paced, data driven environment and know how to spot white space and turn it into revenue, this role is built for you.
So, what will you be doing all day?
Your role as part of the Account Management team will centre on strategic account growth. While retention is a key metric, your primary focus is on expansion, uncovering new revenue opportunities and driving deeper partnerships.
Your day to day will include:
Building and executing strategic account plans tailored to each customers goals and growth potential
Seeding and leading upsell opportunities by identifying whitespace across business units, regions, or use cases
Cultivating relationships with key stakeholders to strengthen influence and align our value to evolving needs
Leading all commercial motions, including renewals, expansions, and quarterly business reviews.

Required Account Manager
Job description:
As an Account Manager, you will have the exciting opportunity to help drive the growth and shape the future of emerging cloud technologies.
The ideal candidate will possess both a sales/account management and technical background that enables them to drive an engagement at the executive level as well as with software developers and IT architects.
Responsibilities:
Proactively initiate activities to generate value for our customers and increase engagement.
Serve as the primary customer contact during bid submission, pilot test, legal review, and procurement.
Keep records of customer interactions and provide quarterly projections,
maintain knowledge, context, and ownership of the customers you are responsible for and own communication with.
Build a pipeline of customers within selected verticals.
Leverage WideOps Engineering and Marketing resources, and provide input on current collateral materials and ideas on how to improve them.
Collect and summarize clients feedback to ensure our products & solutions are closely aligned with customer needs and requests.

We are making the future of Mobility come to life starting today.
At our company, we support the worlds largest vehicle fleet operators and transportation providers in optimizing existing operations and seamlessly launching new, dynamic business models - driving efficient operations and maximizing utilization.
Were looking for a business operations associate to join our business team and lead diverse strategic processes with our partners worldwide.
In your role, you will manage implementation processes and work with our fleet partners to continuously optimize their daily operations. You will be your accounts main point of contact within our company and support them with any technical or product adoption challenges.
With your excellent analytical and project management skills, you will build and maintain long-lasting relationships with customers and a reputation as a dependable and trustworthy advisor for our clients.
excellent analytical and project management skills
Responsibilities:
Manage a portfolio of customers, drive renewals, and identify expansion opportunities.
Lead implementation processes. Execute plans collaboratively with different stakeholders within the company.
Lead your accounts continued growth within the company by building and executing long-term strategic plans.
Extract, summarize, and analyze operational data to provide insights to customers and partners.
Manage client-facing projects end-to-end: collect client requirements, collaborate with product and development teams, and deliver results.