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We are seeking a Technical Program Manager (TPM) to join our centralized Quality & Automation infra-Group. This team is at the forefront of a company-wide transformation toward modern, scalable, and data-driven quality engineering practices tailored to SaaS. The TPM will lead key initiatives focused on unifying tools, frameworks, and processes and improve testability across a large-scale distributed organization.

This role is ideal for someone who thrives in navigating complex ecosystems, aligning stakeholders, and bridging technical and organizational priorities with clarity and impact.



Key Responsibilities

Partner with cross-functional teams (R&D, QA, DevOps, Product) to gather requirements and identify quality gaps across the development lifecycle.

Translate product quality strategy into concrete execution plans, including scoping MVPs and managing proof-of-concepts (POCs) for quality and test automation tooling.

Collaborate closely with quality infrastructure architects and automation infra development teams to design, prioritize and drive adoption of shared quality platforms.

Facilitate alignment and cross-team cooperation for technical initiativesOKRs, roadmaps, reporting, and stakeholder communication.

Drive implementation and technical validation of quality and automation tools within various engineering teams.

Use data analysis to track progress, identify patterns, and surface insights that inform quality strategy and operational decisions.

Join Us at the Cutting Edge of Knowledge Management
Are you passionate about building products that solve real customer problems and create meaningful business impact? Do you thrive in cross functional environments, working closely with engineering, design, sales, support, and customers to turn complex challenges into simple, elegant solutions? looking for a highly motivated, detail oriented Product Manager with a strong sense of ownership to lead key parts of our knowledge management platform.

In this role, you will drive the strategy and execution for core product areas, including AI powered features, helping our customers deliver better experiences to employees and end users. You will own the full product lifecycle from discovery and research to delivery, iteration, and success measurement.

Responsibilities
Define and lead the product roadmap for key areas of the Lighthouse platform, aligning customer needs with business goals
Drive the development of AI powered capabilities that enhance search, automation, and user experience
Collaborate with engineering and design to build scalable, reliable, and intuitive products
Partner with sales, customer success, and support to understand customer challenges and translate them into product solutions
Conduct user research, customer interviews, and market analysis to identify opportunities and prioritize work
Write clear, detailed product specifications and user stories that enable teams to deliver with focus and clarity
Drive cross functional execution from discovery through development, launch, and iteration, ensuring high quality and timely delivery
Own product success metrics and use data to inform decisions, improvements, and prioritization