Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Proactively identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Anticipates, identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Leads, mentors, and may assemble virtual teams using knowledge of our architectures and their context in the competitive landscape. Proactively identifies and anticipates gaps that enable solutions to scale across customers.
Requirements: Required/minimum qualifications
7+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, or software development.
Proven success in consultative technical sales, architecture, and deployment of distributed applications.
Deep expertise in cloud native or hybrid infrastructure management\design and migrations.
Experience with enterprise-scale application portfolios and cloud-native app hosting.
Proficiency in Azure services (App Service, API Management, Functions, Logic Apps, Kubernetes) Or equivalent compete clouds.
Experience with DevOps tools (e.g., Azure DevOps, GitHub, Jenkins).
Strong communication skills and ability to lead virtual teams and influence stakeholders.
Additional or preferred qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
Hands on experience with Azure AI services
Experience working in a customer-facing role (e.g., internal and/or external).
Experience leading technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
This position is open to all candidates.