דרושים » תוכנה » Programmatic Integration Manager

We are looking for a Manager, Support located in Tel Aviv to become a key member of our global support leadership team. This role includes responsibility for the EMEA Testim Support organization, who are engaged in assisting customers and partners in technical issue identification and resolution. The support organization specializes in high-end, enterprise level support of customers or partners with advanced support needs.

The Manager, Support will oversee staff schedules for omnichannel coverage and individual as well as group training sessions. They will conduct quarterly 1:1 and team meetings to evaluate individual and team performance and will facilitate development of proficiency in both technical skills and general customer service skills.

Primary duties:
Deliver superior level service to end user customers and act as point-of-contact for escalated issues to ensure appropriate response and focus of support teams.
Participate regularly in strategic planning discussions to provide insightful ideas on process improvements and customer service delivery.
Conduct regular team meetings and performance discussions with support engineers.
Interact with regional and corporate management on matters between functional areas or customers and the company.
Track, monitor and report on department operations, and closely manage critical customer accounts to develop path to issue resolution.
Perform monitoring to ensure that support engineers are following the call priority flow and maintaining an available phone status, documenting the issues well, and following cases through to efficient and effective resolution.
Assign and manage projects based on new product releases, call related issues and/or training needs within the organization. Track projects and initiate documentation based on project successes.

We're looking for an experienced and ambitious manager to join our growing team. As a Delivery Management Lead, youll manage a team of Delivery Managers, responsible to drive and operate both the planning and execution of our unique, high quality projects. Youll work closely with R&D, product managers and other key stakeholders to help optimize the delivery pipeline and ensure on-time and high quality deliverables.

Responsibilities:
Manage a team of delivery managers, responsible for leading technical delivery processes and for managing complex projects in a large, diverse, R&D unit.
Work directly with R&D, Product Management and other stakeholders in an extremely dynamic, fast-paced environment.
Lead the long-term strategic planning of roadmap across the unit, ensuring alignment with business goals.
Lead the entire development lifecycle, from requirements gathering to planning, development, testing and deployment, to ensure successful execution and delivery of new products and features.
Measure and evaluate the operational efficiency and effectiveness of our work processes.
Introduce improvements to the development process, provide tools, flows, and actions to improve efficiency, effectiveness and quality.
Apply effective communication and synchronization across the organization.

We are looking for a Release Manager to be responsible for managing the complete software delivery life cycle. Working on cyber security cutting edge technology software with the engineers teams from the planning phase to the deployment phase through the development and testing phases.
In this role, you will be responsible for the smooth deployment and release of code to internal and customer environments.
You will lead major integrated projects within Secure Access Service Edge (SASE) platform.
To do so you will work closely with the development, DevOps and Products teams managing the complete software delivery life cycle and use and improve our CI/CD pipelines, focusing on reducing toil in the development and lead our deployment into production.
As part of that release process, you will be helping bring code from internal environments to customer sites smoothly, and without incident.
About Us
we are a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
You will be responsible for the Release Management lifecycle that involves stages such as scheduling the release, coordinating between teams, and deploying of release as per the schedule, desired quality and within budget.
You need to Improve and define the release management tools to improve tracking and status of the release.
Responsible for collaborating with system engineering/product architects and identifying dependencies, both logical and technical.
Collaborate with program and product management to define a release schedule for all components under management, and maintain a forward schedule of changes.
Responsible for ensuring that all Implementation plans are consistent with defined Release Services Processes and are repeatable.
Conduct Post-Deployment Analysis of all implementations and reporting of established metrics.
Team up with relevant development teams responsible for building and improving the CI/CD process and automation tools.
Participate in Continual Service Improvement (CSI) efforts for all Release Services Process and Procedures
Lead the Go-Live activities to deploy the software successfully.
Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.
Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

We're looking for an experienced and ambitious Delivery Manager to join our growing team. As a Delivery Manager, youll drive and operate both the planning and execution of our unique, high quality projects. Youll work closely with R&D, product managers and other key stakeholders to help optimize the delivery pipeline and ensure on-time and high quality deliverables.

Responsibilities:
Work directly with R&D, Product Management and other stakeholders in a dynamic, fast-paced environment.
Lead the entire development lifecycle, from requirements gathering to planning, development, testing and deployment, to ensure successful execution and delivery of new products and features.
Address and mitigate challenges faced during the development process.
Lead the long-term planning of roadmap, ensuring alignment with business goals.
Measure and evaluate the operational efficiency and effectiveness of our work processes.
Introduce improvements to the development process, provide tools, flows, and actions to improve efficiency, effectiveness and quality.
Apply effective communication and synchronization across the organization.

At our company, were reinventing DevOps to help the worlds greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Here, if youre willing to do more, your career can take off. And since software plays a central role in everyones lives, youll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust our company to manage, accelerate, and secure their software delivery from code to production -- a concept we call liquid software. Wouldn't it be amazing if you could join us on our journey?
we are looking for a collaborative and experienced Program Manager to join us as we take the next leap in shaping the future of DevOps. As Program Manager, you will drive new processes for the entire program while steering it through different R&D teams and other departments, from planning to delivery, while ensuring clear visibility using advanced methods. You will work closely with R&D, Product Managers, Strategy, Sales, Marketing, Executives, and others.
As a Program Manager at our company you will...
Lead cross-company initiatives and hold E2E plans, be the executor who drives progress, holds the forum to track updates, and facilitates decision-making
Manage highly technical cross-functional software programs, from inception to delivery
Collaborate with Product and Engineering, mid and upper management to ensure alignment with the companys strategy, commitments and goals (OKRs)
Drive and facilitate annual roadmap planning and track the quarterly scope lockdown
Be a central player in developing the procedures, choosing the tools, and determining how to manage our programs
Own the process by nurturing learning and knowledge sharing, and driving adoption throughout the organization.

We are seeking an experienced Engineering Team Lead to head one of our three engineering teams. This team will comprise BE, FE and mobile developers, and a QA engineer. As the team lead, you will be responsible for guiding the team, ensuring successful delivery of projects, and fostering a culture of collaboration and continuous improvement.

Responsibilities:
Lead, mentor, and manage a multidisciplinary team of backend, frontend, mobile developers, and QA engineers.
Oversee the design, development, testing, and deployment of high-quality software solutions that align with business goals.
Collaborate with product managers, designers, and other stakeholders to define technical requirements, set priorities, and establish project timelines.
Ensure adherence to best practices in software development, including code reviews, testing, and continuous integration and delivery (CI/CD).
Facilitate effective communication and collaboration within the team and across other departments.
Identify and address technical challenges, providing guidance and support to team members.
Monitor and improve team performance, productivity, and overall efficiency.
Stay updated with industry trends and emerging technologies, advocating for their adoption when appropriate.
Foster a positive and inclusive team culture that encourages innovation, learning, and personal growth.

We are seeking a visionary Director of Engineering with a strong product mindset to lead the strategy, development, and scaling of our internal platform for Engineering, and our cloud infrastructure capabilities for SaaS customers. As a Director of Engineering, you will lead teams working on two major areas: a developer-centric platform that provides the tools, automation, and infrastructure needed to seamlessly develop, deploy, and operate services in production, and cloud infrastructure capabilities for SaaS customers, including customer-facing infrastructure and management features that enhance integration, security, and reliability, ensuring a robust experience for our companys SaaS customers.
As a Director of Engineering at our company's, you will...
Define and drive the vision, strategy, and roadmap for the internal platform for Engineering, ensuring alignment with SaaS business goals.
Build, lead, and mentor multiple cross-functional teams of developers and DevOps to deliver a scalable and reliable platform.
Foster a culture of collaboration, automation, and continuous improvement within the engineering organization.
Architect and deliver a self-service, developer-centric platform that simplifies development, SaaS management and production operations.
Provide observability solutions to improve system reliability and visibility of our SaaS products and operations.
Partner with engineering leaders, product teams, and business stakeholders to ensure platform capabilities align with SaaS growth and reliability goals.
Stay ahead of industry trends in Platform Engineering, DevOps, and cloud-native technologies to continuously evolve the platform.

We are seeking a passionate and innovative Frontend Team Leader to spearhead the development of our scalable and robust frontend framework. This pivotal role offers the opportunity to shape the future of our product's user interface, integrate cutting-edge AI technologies, and foster a culture of developer excellence.

What youll do:
Technical Leadership: Architect and implement scalable frontend solutions, ensuring adherence to best practices and industry standards.
AI Integration: Leverage AI technologies to enhance user experiences, streamline development processes, and introduce intelligent features into our frontend applications.
Team Management: Lead, mentor, and inspire a team of frontend engineers, fostering a culture of excellence, continuous learning, and innovation.
Cross-Functional Collaboration: Work closely with Product, DevOps, Support, and other R&D teams to deliver high-quality solutions that meet business objectives.
Hands-On Leadership: Demonstrate technical authority through active participation in coding, code reviews, and architectural decisions.
Frontend Framework Development: Build and maintain the frontend framework of a comprehensive React application, ensuring efficiency, scalability, and testability.
UI/UX Collaboration: Collaborate with Product Designers, Product Managers, and Software Engineers to deliver compelling user-facing products.
Quality Assurance: Oversee code quality, enforce coding standards, and ensure the delivery of maintainable code.
Team Growth: Focus on team development by identifying training needs, providing learning opportunities, and mentoring developers to enhance their capabilities.

Location: Tel Aviv, Israel.
Hybrid.
Full-time.

Required Director R&D, Shopper Intelligence
Tel Aviv, Israel
We empower the worlds leading brands to win online. Our digital intelligence solutions offer unmatched visibility into the online world, enabling smarter, faster growth. A key part of this mission is the Shopper Intelligence solutionhelping eCommerce leaders unlock insights into digital shelf dynamics, pricing strategies, and shopper behavior across marketplaces and retailers.
About the Role
As the R&D Director of Shopper Intelligence, youll lead a fast-scaling, multidisciplinary product group with startup energy and enterprise impact. Youll own the technical and organizational direction of the team, guiding multiple squads of engineers and data scientists building one of our most strategic offerings.
You will oversee the development of full-stack platforms and advanced ML models, working closely with Product, Design, Business, and Go-To-Market (GTM) teams to shape and execute a bold vision for Shopper Intelligence.
What Youll Do
Leadership & Strategy
Define and drive the technical vision, structure, and roadmap for the Shopper Intelligence R&D group.
Lead multiple cross-functional teams composed of full-stack engineers, data engineers, and data scientists.
Serve as a key stakeholder in product, engineering, and business planningowning both delivery and innovation.
Product & Engineering Delivery
Collaborate deeply with Product, Business, and GTM stakeholders to co-own product vision and long-term strategy.
Oversee the design and development of web-based applications using React and TypeScript, with strong focus on user experience and performance.
Lead backend development with Node.js, NestJS, and microservice architecture supporting scalable APIs and data flows.
Guide implementation of robust Python-based data pipelines and microservices using orchestration tools like Airflow and data processing frameworks like Spark.
Ensure world-class engineering practices around CI/CD, monitoring, testing, and DevOps using Kubernetes, Docker, GitHub Actions, and Terraform on AWS.
Data & AI Innovation
Manage teams developing advanced machine learning models across domains such as signal processing, inference, and LLM-based architectures (e.g., transformers, RAG).
Oversee data science workflows from exploration and analysis to model training, validation, deployment, and monitoring.
Leverage and extend high-scale analytical environments built on SQL, Firebolt, Snowflake, and real-time data engines.
Support the development of AI-powered features that deliver intuitive, decision-ready insights to our customers.
Team Management & Culture
Build, coach, and scale teams of highly capable tech leads, senior engineers, and data scientists.
Establish a strong engineering culture focused on innovation, quality, ownership, and continuous learning.
Partner across functions to ensure alignment between technical capabilities and product/market strategy.

We are looking for an experienced MLE Team Lead to lead our Machine Learning Engineering team as part of the Infrastructure group. AI/ML are core components of Navina unique technology, and a significant part of our technical edge. This is a unique opportunity to take a leadership role in building the infrastructure that powers the models driving Navinas products.

Youll lead a team of ML engineers in designing scalable production systems, collaborating with cross-functional stakeholders, and mentoring team members as we scale our ML platform and capabilities.

Responsibilities:
Provide technical leadership and team management for the Machine Learning Engineering team, including mentoring team members, and encourage ongoing personal and professional growth.
Define and drive the roadmap for ML infrastructure in collaboration with other technical leaders and data science team, ensuring alignment with broader engineering and organizational goals.
Remain actively involved in the architecture and development of systems that enable scalable and reliable model training, deployment, serving, and monitoring.
Own the engineering aspects of the ML lifecycle, including the design of efficient production-grade deployment mechanisms, robust observability and maintenance practices.
Work closely with data science, product, medical, and dev teams to understand evolving needs and deliver infrastructure and tooling that improve development velocity and model reliability.
Continuously evaluate emerging tools and best practices in ML infrastructure and thoughtfully integrate relevant technologies to strengthen the teams capabilities.