דרושים » חומרה » Senior Technical Writer

Were looking for driven and talented people like you to join our team and our mission to change the future of cloud security. Ready to dive in and swim with our pod?
What Youll Do:
Collaborate with engineers, product managers, and subject matter experts to document new features, updates, and cutting-edge technologies
Design, develop, and maintain knowledge base articles that make complex topics easy to understand for our users
Ensure that our documentation is clear, concise, and accurate, providing comprehensive resources for both technical and non-technical audiences
Proactively update and improve existing documentation based on feedback, product changes, and industry trends
Take ownership of documentation projects from start to finish, contributing to the continuous improvement of our documentation processes

the brand grabs attention like nothing else in cybersecurity. And were growing like crazy, with $70M in Series C funding, 200% employee growth, and 300% revenue growth in 2024. Fueling growth are our game changing agentic AI security solutions, backed by a team and culture that makes one of Forbes Best Startup Employers in America, and a Business Insider startup to bet your career on.

Life at is all gas, no brakes. Were a team of relentless, collaborative go-getters pushing the boundaries of whats possible for security automation. Every role is an essential driver of success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. Excited about our vision and ready to make an impact as we grow? Wed love to see what you can bring to the team.

Were on the lookout for a talented Senior Technical Writer to join our fast-growing company and dynamic Knowledge Experience team. You'll play a key role in creating and maintaining the documentation and learning resources that empower our customers. If you're an experienced technical writer with a passion for technology, curiosity, and a fun, team-oriented attitude, we want to hear from you!

What Youll Be Doing:
Become a key player on our one-of-a-kind team, where we come together to make magic happen!
Take ownership of the documentation process, from initial design to final release.
Work closely with product management, engineering, and field engineering teams to gain a deep understanding of the product and customer needs, ensuring the creation of documentation that is accurate, comprehensive, and user-friendly.
Manage updates and revisions for existing documentation, including release notes and user guides.
Maintain consistency and quality across all product documentation.
Prioritize the documentation pipeline by balancing urgent issues with long-term projects, while efficiently managing escalated documentation requests.

Do you excel at turning intricate hardware-based solutions into precise, engaging content? Join us as a Hardware Technical Communicator & Project Manager. You will lead the creation of secure, high-impact documentation for our appliance portfolio, guide cross-functional teams, and drive each project from concept to on-time delivery. Your work will strengthen the knowledge that powers our customers success and protect their critical infrastructure.

Start a rewarding journey where the organization values your mastery of technical writing and project leadership, and where you shape the future of hardware documentation.

Key Responsibilities
Hardware Authority Create, update, and own end-to-end documentation for complex hardware and appliance products. Explain architecture, installation, maintenance, and troubleshooting with crystal-clear language and visuals.

Visual Excellence Produce and refine drawings, block diagrams, and exploded views that clarify each concept at a glance. Verify accuracy with engineering to ensure visual truth.
Cross-Team Leadership Coordinate engineers, product managers, and support teams. Align goals, remove roadblocks, and secure approvals while upholding scope, schedule, and quality.
Project Management Build and track detailed project plans. Define milestones, manage risk, set priorities, and report status to stakeholders. Deliver every document package on schedule and within budget.
Process Improvement Audit existing workflows, propose measurable enhancements, and implement best practices that raise consistency, reduce cycle time, and boost re-use across product lines.
Clear Communication Translate complex hardware and cloud-adjacent concepts into concise content for administrators, field engineers, and customers worldwide.

Were looking for a Technical Writer to join the Product team and spread the power.
As a technical writer, youll get the chance to own a wide variety of documentation tasks both small and large. If you believe in the power of clear communication, possess an exacting eye for detail, and want to join a strong team with a can do attitude, your place is with us!
WHAT YOULL DO
Work hand-in-glove with Product Managers, Customer Success, and others to keep the existing set of written documentation aligned with the product, in terms of both functionality and appearance.
Contribute to weekly and ad-hoc release notes posts, product newsletters, and other customer communications.
Collaborate with instructional designers, curriculum developers, and technical trainers to ensure that both recorded and live training is accurate and up to date.
Help frontend developers and product managers refine in-app microcopy.

As a technical writer, youll be responsible for writing API, CLI, and technical feature documentation for developers building on the company's platformwhether theyre creating apps for the company's app market, customizing our company's sites with code, or developing headless sites and apps. In your day to day, youll:
Collaborate closely with our company's engineers while testing and documenting new dev features
Review API design, refine API naming, and write detailed API reference documentation
Write tutorials, procedures, and readmes, providing developers with end-to-end guides on how to build on our company
Edit CLI and error messages, ensuring a consistent developer experience.