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Were looking for a strategic, detail-oriented Business Analyst Customer Operations to empower our post-sales teams (Customer Success, Technical Advisors, Support and Customer Marketing) through data, insights, and process optimization.
As the analytical backbone of the customer org, youll streamline operations, build performance dashboards, optimize tools like Salesforce and Gainsight, and uncover insights through customer health metrics and feedback analysis. Your work will drive smarter planning, forecasting, develop health scores, usage metrics, and analyze customer feedback - to uncover risk signals, growth opportunities and make smarter decisions across the customer journey.
This high-impact role requires a sharp analytical mindset, cross-functional collaboration, and a deep understanding of the customer lifecyclefocusing not just on the what, but also the why and how.
Responsibilities:
Act as the go-to resource for customer data insights and process improvements across teams. Enhance data usability through tools like Salesforce, Gainsight, Gong, and Zendesk using automation and workflow optimization.
Proactively Identify trends, performance gaps, and activity patterns to inform leadership decisions, improve processes, and streamline operations.
Support revenue growth by analyzing key business metrics (e.g., Renewal Rate,NRR, GRR, adoption, risk, usage)
Conduct ad-hoc analysis of complex data and translate the results into actionable deliverables.
Develop and maintain business review cadences including sales forecasts, quarterly business reviews, board meetings and other leadership initiatives.
Drive RevOps efforts including forecasting, annual planning, quota/compensation design, and headcount modeling.
Ensure data accuracy, implement audit processes and establish standards to achieve impeccable Salesforce data hygiene.
Leverage AI-powered tools and predictive analytics to drive smarter decision-making, automate reporting, identify customer trends / risk signals proactively.

we are seeking a detail-oriented and strategic FP&A Manager to join our finance team. The ideal candidate will play a crucial role in providing financial insights, preparing budgets, and forecasting performance, while collaborating with various departments to ensure alignment with financial goals. This position requires strong analytical skills, a comprehensive understanding of financial modeling, and the ability to communicate complex financial information clearly to stakeholders.

Responsibilities
Lead the financial planning and analysis process, including budgeting, forecasting, and variance analysis.
Develop and maintain complex financial models to support business decisions and strategy development.
Prepare and present monthly financial reports to senior management, highlighting insights and recommendations.
Collaborate with departmental heads to ensure budget compliance and provide financial guidance.
Identify trends, risks, and opportunities in financial performance and provide actionable recommendations.
Monitor key performance indicators (KPIs) and prepare reports to assess the company's financial health.
Oversee the preparation of financial statements and ensure compliance with accounting standards.

Medison offers hope to patients suffering from rare and severe diseases, by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead, and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company, operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We are hiring an FP&A Analyst and Business Partner to join our corporate team in Israel.

Responsibilities:
Labor analytics:
* Conduct detailed analysis of workforce trends, labor costs, and productivity metrics.
* Develop and maintain models for forecasting labor demand and supply.
* Collaborate with HR and operational teams to gather data and insights for workforce planning.
* Prepare regular reports and presentations for senior management regarding labor and workforce analytics.
* Monitor and analyze variances between actual and forecasted labor costs.
* Support the annual budgeting and quarterly forecasting processes related to labor expenses
* Identify opportunities for cost optimization and efficiency improvements within the labor and workforce domain.
* Stay updated on industry trends and best practices in labor analytics and workforce planning. Business partner / FP&A Analyst:
* Act as a trusted advisor to HR and departmental leaders, translating financial data into actionable insights
* Monitoring and consolidating the financial information and produce relevant BI reports
* Delivering key financial forecasting, along with insightful performance reporting and analysis, while engaging various stakeholders in the company
* Preparing detailed analysis, trends and KPI presentations for key stakeholders
* Building financial models and methodologies, supporting the measuring and planning of the
* corporate level performance · Analyzing profitable measures, by comparing actual, forecast and
* budgets
* Leading various ad-hoc analysis and process improvement projects to drive efficiency and scale
* Provide actionable recommendations based on financial analysis and scenario modeling.

Were seeking a highly analytical and business-oriented Payments Operations Analyst to join our payments team. In this role, youll analyze cost structures from various payment providers, identify optimization opportunities, and help improve performance, reduce costs, and drive revenue.
Key Responsibilities:
Analyze processing fees, interchange, and scheme costs across providers and payment routes
Build dashboards and models to track costs by method, market, and provider
Collaborate with Payments Ops, Finance, and Reconciliation teams to ensure accurate cost reporting
Identify inefficiencies in payment routing and propose improvements
Translate data insights into clear business recommendations for stakeholders

We are seeking an experienced and passionate Software Team Lead with strong backend development capabilities to join our dynamic team. In this role, you will be responsible for leading a team of talented developers, managing the Scrum process, and contributing hands-on to our codebase (30% of the time). You will play a crucial role in mentoring team members, enhancing team velocity, and ensuring the reliability and scalability of our core services.

Key Responsibilities:

Team Leadership & Mentorship:
Lead, mentor, and inspire a team of software developers.
Foster a collaborative and high-performing team environment.
Conduct regular code reviews and provide constructive feedback.
Promote a customer-first attitude within the team to ensure our solutions meet client needs.
Hands-On Development:
Actively participate in coding tasks, primarily using Golang.
Contribute to legacy systems written in Ruby and services in Python as needed.
Collaborate on the design and implementation of new features and services.
Scrum Management:
Oversee the Scrum process, including sprint planning, estimation, and retrospectives.
Track project progress and work to improve team velocity and efficiency.
Coordinate with cross-functional teams to align development efforts.
Collaboration.
Work closely with other teams in the R&D department to ensure seamless integration of services.
Share knowledge and best practices across teams to drive innovation and efficiency.
Participate in joint planning sessions and contribute to company-wide technical initiatives.
Infrastructure & Architecture:
Manage and optimize our microservices architecture running on AWS Kubernetes (k8s).
Ensure the robustness, scalability, and security of the core modules.
Monitor system performance and proactively address potential issues.
Data Pipeline & Databases:
Oversee data pipelines built on Kafka and RabbitMQ.
Utilize Redis as a caching layer to enhance system performance.
Utilize Amazon RDS and Elasticsearch for data storage and retrieval.
Collaborate with data engineers to optimize data flow and processing.

Our fantastic team is expanding and we are interested in welcoming a proactive Research Analyst to join our team.
You will be part of an international business strategy team, having major influence on business decisions.
You will be working on various subjects such as developing business models and go-to-market strategies, competitive benchmarks, analyzing market structures, as well as preparation of presentations for customers and partners.

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you want to make a difference in people's lives, we invite you to join us! The FP&A Manager will support financial planning, analysis, and strategic decision-making within our affiliate, collaborating with cross-functional teams to develop budgets, forecasts, and financial reports while providing insights to optimize costs, drive business growth, and optimize business. Close work with commercial, medical and HQ teams to support business goals

Responsibilities:

* Responsibility within full P&L for consolidated, forecasts, LE, QBR and budget assignments
* Prepare ad hoc analysis for market potential, market trends or any other activities
* Manage HMO’s agreements, discounts, reconciliations, and credits.
* Manage price list per customer
* Support financial and commercial presentations.
* Provide valuable financial guidance, support cross-functional projects, and contribute to the company's overall financial health and growth
* Collaborate with business units to provide financial insights, support investment decisions, and identify opportunities for cost optimization.
* Prepare regular financial reports, variance analyses, and performance metrics to aid management in decision-making and strategic planning.
* Collaborate with market access teams to assess the financial implications of market access strategies, payer negotiations, and reimbursement models for pharmaceutical products.
* Analyze product lifecycle economics, including pricing strategies, sales forecasts, and profitability assessments for pharmaceutical products at different stages of development and market penetration.

Our fantastic team is expanding and we are interested in welcoming a proactive Business Analyst to join our team. You will be part of an international business strategy team, having major influence on critical business decisions. You will be working on various subjects such as developing business models and go-to-market strategies, competitive benchmarks, analyzing market structures, financial forecasting for cutting edge technologies, as well as preparation of presentations for investors, customers and partners.

The FP&A Manager will support financial planning, analysis, and strategic decision-making within our affiliate, collaborating with cross-functional teams to develop budgets, forecasts, and financial reports while providing insights to optimize costs, drive business growth, and optimize business.

Close work with commercial, medical and HQ teams to support business goals

Responsibilities
Responsibility within full P&L for consolidated, forecasts, LE, QBR and budget assignments
Prepare ad hoc analysis for market potential, market trends or any other activities
Manage HMOs agreements, discounts, reconciliations, and credits.
Manage price list per customer
Support financial and commercial presentations.
Provide valuable financial guidance, support cross-functional projects, and contribute to the company's overall financial health and growth
Collaborate with business units to provide financial insights, support investment decisions, and identify opportunities for cost optimization.
Prepare regular financial reports, variance analyses, and performance metrics to aid management in decision-making and strategic planning.
Collaborate with market access teams to assess the financial implications of market access strategies, payer negotiations, and reimbursement models for pharmaceutical products.
Analyze product lifecycle economics, including pricing strategies, sales forecasts, and profitability assessments for pharmaceutical products at different stages of development and market penetration.

Were looking for a technology enthusiastic Team Leader with a drive for excellence and out of the box mindset to lead our Devops Delivery team.

What you'll do:
Lead and inspire a team of DevOps Engineers specializing in CI/CD and automation.
Work closely with peer teams across the DevOps Department to drive alignment and collaboration.
Tackle complex technical challenges related to performance, scalability, security, and live production operations.
Partner with R&D leadership to optimize deployment strategies, enhance system reliability, and design robust failover and scaling mechanisms.
Oversee your teams architecture, design, and deliverables to ensure technical excellence and innovation.
Coach and mentor team members, fostering their growth and ensuring the achievement of team goals.
Track and report on team KPIs, providing visibility into performance and progress.
Lead POCs to address R&D DevOps needs and drive innovation initiatives within the department.
Serve as the hands-on technical authority, setting a high standard for engineering practices within your team.
Own the overall design, development, code quality, and production deployment practices for your team's solutions.
Invest in the professional and personal growth of each team member, cultivating a high-performing, engaged team.