If you are passionate about engaging customers, help and support them with high-end security products then you are welcome to We-Ankor Cyber Security Division. looking for a Customer Facing hands on technical expert.
Our Professional Service Engineers build and maintain relationships with customers. Our mission is to set the bar high when it comes to customer satisfaction with the security products we sell, implement and operate.
Role Includes
You should have exceptional relationship skills and the ability to be independent with supporting multiple clients from different sectors in the Israeli market. If this is you, we would be happy to wish you good luck at your new job at We-Ankor!
What will you do?
Deliver implementation, enablement assist and support clients with state of the art cybersecurity products.
Consult with Customers to help them implement their needs and goals with customized and unique security configurations.
Demonstrate skills and knowledge surrounding EDR/EPP/NGAV and Networking and Cloud Security solutions.
Help your team improve delivery, support and manage methodologies in order to improve customer satisfaction.
Requirements: 2 3 years prior experience with professional services.
Meaningful knowledge of security technologies, and experience with advising customers on best practices (External or Internal Customers).
Knowledge of cyber threat handling, incident response and MSSP/SOC operations
Proficient in Windows, Linux and MacOS operating systems
Strong working knowledge of network concepts (TCP/IP, routing, LAN/WAN, etc.)
Experience with creating API scripts with Python or Powershell.
Thrives in a multitasking environment and can adjust priorities on-the-fly
This position is open to all candidates.