We're on the hunt for a valiant CurseForge Content Moderator to join the team and help us keep our modding platform safe, engaging, user-friendly, and fun.
As our Moderation Maestro, you'll take on various responsibilities - from ensuring the quality of all content on our platform, to assisting authors with questions and enhancing the overall user experience.
So if you're a champion of content quality, a strong communicator with excellent problem-solving skills, and an avid gamer at heart - come join our journey and help shape the future of modding.
Responsibilities
In this role, you will:
Ensure the CurseForge project library maintains high standards of quality, appropriateness, and safety.
Review, approve, reject, or provide feedback for mods and addons while adhering to content, EULA, and ToS policies.
Collaborate with various teams, including Support, R&D, and QA, to address daily operational challenges.
Respond to creator inquiries via multiple communication channels.
Proactively enhance both the front-end and back-end project uploading processes, and develop assistance guides and how-to articles.
Requirements: Passionate gamer, actively engaged with 2-3 PC games (Bonus points for Minecraft, World of Warcraft, The Sims 4, or ARK: Survival Evolved).
Strong communication skills, demonstrating patience and a can-do' attitude.
Ability to work independently with exceptional organization and methodical approaches.
Ability to provide regular daily and weekly reports, maintaining open communication with HQ.
Proven analytical and problem-solving abilities.
Adept troubleshooting and multitasking skills.
Native-level proficiency in both written and spoken English.
Extra Bonus Points:
Prior experience in technological environments or software companies.
A solid understanding of various file types and folder structures.
Knowledge of programming languages like Java, LUA, or others.
This position is open to all candidates.