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We are looking for a Engineering Team Leader - Innovation Team.
As an Engineering Team Leader - Innovation Team You will be leading a
team of talented tech leads, working on cutting-edge technologies driving innovation, both on the product side and in the internal company processes.
The innovation team is all about testing exciting new technologies and keeping up with the latest on the AI front, consulting and enabling other teams, and conducting experiments and POCs to discover innovative ways to improve our customer experience.
As a team lead, you will be accountable for your teams output, upholding a high technical bar while overcoming a multitude of technological challenges. Our key strength is our people - you will be responsible for empowering and coaching your people, organizing their work, setting goals, and making sure they are engaged.
Youll also be responsible for building the teams backlog, meeting with internal stakeholders and making sure our innovation process runs smoothly and produces high value.
Our team regularly refines our methods of work, tools, and technologies.
We value independence, natural curiosity, ownership, and the desire for constant improvement.
As part of your role you will manage a team of 6 software engineers and 2 QA Automation engineers.
In this role, you will be responsible for:
Lead a team of engineers in running POCs, doing research on new technologies and help train the organization on AI and other advancements.
Ensure high technical standards and overcome various technological challenges.
Be accountable for the team's output, empowering and coaching team members, setting goals, and ensuring engagement.
Regularly refine teamwork methods, tools, and technologies.
Embrace values of independence, natural curiosity, ownership, and continuous improvement.

we are a dynamic SaaS company, taking organizations on a transformative journey toward AI-driven business processes and services. With zero setup required, our conversational AI manages employees' requests, assists with queries, and accelerates the resolution of issues. We are recognized as a leading innovator in the industry, featured in the Gartner Magic Quadrant for ITSM, and honored with AWS's prestigious Rising ISV Star Award. With over 4,000 clients across 140 countries and a daily impact on over 9 million end-users, we are committed to transforming the organizational service management landscape. We are looking for a standout Software team leader to drive the evolution of our flagship AI product. Picture being the visionary behind our SaaS-based microservices in the AWS cloud. Your leadership is the key to steering innovation. Responsibilities:
* Guide a cross-functional team through the entire project lifecycle, from initial research to final delivery.
* Lead the charge in architecting the next generation of SysAid's flagship product.
* Utilize a SaaS-based microservices solution deployed in the AWS cloud and infuse it with AI capabilities for groundbreaking innovation.
* Leverage the capabilities of the AWS cloud and explore a variety of AI-driven technologies and services.
* Stay at the forefront of technology by continuously exploring, evaluating, and implementing new technologies
* Elevate development efficiency and product quality through strategic technological choices.
* Collaborate closely with product and design teams, providing visionary leadership to create user interfaces and features.