Required IT Business Analysis
Well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, well help you in advancing your skills and career. Here, youll be supported in progressing whatever your ambitions.
The IT Systems Administrator will be part of the global IT team and will manage, maintain, and optimize the company's IT infrastructure and systems.
Responsibilities:
Assist with site and global IT projects in collaboration with local Facilities and Regional/Global IT teams.
Manage all site network hardware and equipment, including routers, switches, hubs, and UPSs.
Evaluate, escalate, and enhance the performance of on-premises systems as applicable.
Administer and support local servers, laptops, peripherals, printers, audio-visual hardware, and mobile devices.
Contribute to detailed analysis and documentation of processes for local systems.
Assist with site/country IT audits in collaboration with Cybersecurity GRC, reporting on product regulatory and security compliance policies as applicable.
Demonstrate a commitment to patient safety and product quality by complying with BSC Quality policies and processes.
Contribute to the Modern Desktop and asset management modernization program.
Drive site-wide technology adoption and usage for BSC investments through promotion and education in technologies such as Teams, Co-pilot for M365, AI Support Bot, OneDrive, and SharePoint.
Provide day-to-day support to existing implementations (on-call support for applications).
Requisition ID: 600367.
Requirements: BSc in Computer Science /Information Systems Management/ related technical degree.
A minimum of 5+ years of experience in Information Technology.
A minimum of 2+ years project experience.
ITIL Certificate or Experience
Demonstrated strong technical experience with networks, servers, and operating systems.
No supervisory responsibility; accountable for own contributions and meeting objectives
Ability to work on a Global team collaboratively in person and virtually.
Proven experience developing and maintaining strong relationships with IT colleagues, and business stakeholders.
Self-motivated, independent, and adaptable with a global mindset and focus on continuous improvement.
Uses and exercises judgment to solve problems in straightforward situations to determine appropriate action and solutions.
Outstanding problem-solving skills and communicating system configuration or applications support gaps.
Able to translate technical information and updates to non-technical teams and internal audiences.
Excellent English-language skills in both writing and speaking.
This position is open to all candidates.