A leading company located in Gush Etzion, specializing in the development and manufacturing of advanced products and solutions for the military and civil aviation industries.
are seeking a Customer Success Coordinator
Key Responsibilities:
Manage the full order cycle: receiving, entering, and confirming customer orders*
Monitor and track deliveries in coordination with the production and logistics teams*
Maintain ongoing communication with customers regarding delivery schedules and updates*
Handle customer scorecards, provide feedback internally, and ensure continuous improvement*
Define and update supply priorities in collaboration with the production and planning teams*
Identify and resolve potential issues proactively to meet customer expectations*
Requirements: דרישות
Previous experience in customer service, order management, or customer success preferably in a manufacturing or industrial environment
English- mother tongue level must
Strong organizational skills and attention to detail
Excellent communication skills in English written and verbal
Proven experience working with international customers
Ability to work collaboratively across departments
*The ministry is aimed at both women and men
This position is open to all candidates.