דרושים » רכש ולוגיסטיקה » Technical Operations Manager

We are looking for a highly analytical, deeply technical, and proactive Senior Salesforce and Business Applications Analyst to join our team. In this role, you will champion an AI-first approach, leveraging AI across every aspect of your work to optimize efficiency and drive innovation.
You will bridge the gap between business needs and technical execution, taking full ownership of complex systems and driving end-to-end processes. Your focus will be on supporting, enhancing, and automating our operations across various Gett business domains, including Sales, Service, and Marketing.
This hands-on role encompasses managing daily system maintenance, configuring systems, integrating AI-driven workflows, and overseeing projects from inception to completion.
Key Responsibilities:
End-to-End Project Management: Manage complex, cross-functional projects from initial ideation, through requirements gathering, to successful deployment and optimization.
Drive Innovation & Initiative: Act as a proactive change-agent. Identify business gaps, propose innovative solutions, and passionately push new initiatives forward to improve efficiency and performance.
System Ownership: Take full accountability and end-to-end ownership of the systems health, functionality, and alignment with business goals.
Mentorship & Leadership: Guide, mentor, and upskill junior team members, fostering a culture of continuous learning and professional excellence within the team.

We are seeking a highly driven, hands-on Operations Production Engineer to join our Operations & Manufacturing team. In this role, you will serve as the primary operational link to our Contract Manufacturers (CMs), drive the end-to-end NPI handoff process into steady-state production, manage legacy product lines, and streamline the production-side RMA pipeline.
If you thrive in a high-growth, fast-paced hardware environment, love diagnosing complex manufacturing challenges, and are passionate about continuous improvement, this is the role for you.
Key Responsibilities:
Contract Manufacturer (CM) Management & Line Ownership:
CM Operations & Execution: Drive day-to-day operational and technical alignment with external CMs to ensure high build execution, product yield, and strict adherence to quality and schedule targets.
Manufacturing Bottlenecks: Identify and resolve yield drops, component shortages/substitutions, or assembly issues directly with vendor engineering teams.
ECO/ECN Release: Oversee engineering change implementation across active production runs at the CM, maintaining clear configuration control.
NPI Composition Handoff & Legacy Product Support:
NPI to Production Handoff: Lead the operational composition and transfer of new product introductions (NPI) from R&D into scalable volume manufacturing at the CM level.
Legacy Product Management: Maintain operational health, sustaining engineering, and end-of-life (EOL) management for legacy product lines to ensure ongoing delivery stability.
Process Documentation: Define standard operating procedures (SOPs), assembly routing, build packages, and work instructions for incoming product variants.
Production RMA Process:
RMA Pipeline Management: Take ownership of the production side of the Return Merchandise Authorization (RMA) process, ensuring rapid triage, dispositioning, and turnaround times.
Feedback Loop: Feed critical quality, design, and manufacturing insights back to R&D and Quality teams to drive design-for-manufacturability (DFM) improvements.
Continuous Improvement:
Yield & Efficiency Optimization: Track key operational metrics (First Pass Yield, Scrap, Cycle Time) and implement engineering fixes to minimize waste and reduce lead times.
Tooling & Fixturing: Coordinate with suppliers to design, validate, or upgrade assembly fixtures, jigs, and test setups.

We're looking for a Product Data Analyst to help us find the opportunities hiding in our data and turn them into real product improvements.
You'll be part of the Analytics team, embedded in product decisions from early question to final recommendation. You will be tackling analytical questions, monitoring the metrics that matter, and surfacing insights that actually change how we build
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role youll:
Collaborate with Analytics, Product, and Data teams to sharpen business decisions.
Initiate analyses and generate reports for feature tracking, experiments, and product health monitoring
Design A/B tests across our flows and processes to build better products
Analyze data using Snowflake, Python, and other platforms
Present key findings to stakeholders across the company, turning data into clear, actionable direction
Map new data domains and identify signals that push our product forward

We are looking for a D2C Operations Specialist to take ownership of the setup, configuration, and day-to-day operations of DTC stores.

In this role, you will support store launches, manage operational workflows, maintain store data and configurations, and ensure stores are ready to scale. You will work closely with Engineering, Data, Performance, CRO, Creative, and Partnerships teams to keep operations running smoothly.

What you'll do
Set up, configure, and maintain eCommerce stores, backend systems, and operational tools.
Upload products, manage catalogs, configure pricing, and support store launches.
Build and optimize automations for
operational workflows, leveraging tools, data, and AI-driven processes to improve efficiency, reduce manual work, and support scale.
Monitor day-to-day operations and troubleshoot technical or operational issues.
Work closely with Engineering, Data, Performance, CRO, Creative, and Partnerships teams to improve workflows and scale operations.

As the Implementation Manager for our Spend Team, you will own the end‑to‑end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high‑growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross‑functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar.

Youll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre‑sale through go‑live and early spend activation runs smoothly.

This role is based in Tel Aviv (4 days in office), with implementation coverage across EMEA.


Responsibilities:

Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.

Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout.

Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.

Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.

Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage.

Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.

Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.

Our Networking team is looking for an outstanding candidate who thrives in a multifaceted environment, to facilitate managing SW Releases for our leading SW products by taking responsibility for cross projects activities. In addition, ensure releases are delivered on time and in high quality, coordinate between development and testing groups and between global SW groups. The role will require to gain good understanding of products dependencies.

What youll be doing:
Be an effective leader in crafting and driving a delivery of high quality SW in an efficient way.
Collaborate with Engineering, Operations, Architecture and Marketing across the globe to coordinate the release of products and ensure release will meet the schedule and with high quality. In parallel, partner with the QA teams to ensure alignment of all tests between the development, verification and QA groups.
Take full ownership of projects from kickoff to signoff.
Manage multiple parallel releases with strong attention to detail, ensuring clarity, alignment, and consistent communication across teams while tracking dependencies, milestones, and deliverables.
Maintain clear, up-to-date visibility of the release status, ensuring all stakeholders have an accurate understanding of progress, next steps, priorities, and risks at any given time.
Support Senior Release Managers with release activities.
Own and manage selected cross-products topics (e.g., customer bugs, release checklists, RCAs, Triage, define and improve processes).
Conduct release meetings and communicate release status. Resolve issues when they appear and raise red flags when needed. Work with planning and tracking systems to lead the release progress, and build release indicators.

We are looking for a sharp and driven Data Solutions Analyst to join a newly formed team and help build the analytical foundations behind some of our strategic growth initiatives from the ground up. This is a unique opportunity to influence how new businesses operate and scale across Amazon, D2C, Paid Media, and emerging growth channels. You will have ownership over both the measurement frameworks and the solutions that drive business growth.

Working at the intersection of Data, Marketing, Product, and Business, you will identify opportunities, define success metrics, uncover insights, and build the solutions needed to turn those insights into action. This role combines analytical ownership with hands-on solution development, leveraging data, automation, AI, and modern tooling to solve business challenges end-to-end. Success in this role is measured not only by the quality of your analysis, but by your ability to translate business challenges into scalable solutions that drive measurable impact.

Roles and Responsibilities:
Build analytical infrastructure, measurement frameworks, and decision-support capabilities from the ground up for new and rapidly growing business units.
Evaluate performance across Amazon, D2C, Paid Search, Paid Social, and emerging channels, identifying growth opportunities, business risks, and areas for optimization.
Translate business challenges into scalable solutions by combining AI powered automation, agents, workflows, and building tools that drive business impact.
Design, build, and maintain dashboards, monitoring systems, analytical products, and self-service tools that enable teams to make faster and better decisions.
Own the Semantic Layer: Maintain and scale our unified BigQuery Semantic Layer, ensuring a single source of truth for business and analytics metrics.
Partner closely with Marketing, Product, and Business stakeholders to understand business needs and drive end to end solutions from idea to implementation.

Required Technical Support Engineer
Are you up for the challenge?
As a Technical Support Engineer you will
Respond promptly and professionally to customer inquiries via phone, email, or chat, providing technical support and troubleshooting assistance.
Work to meet and exceed internal and external SLAs
Identify and diagnose software issues, and guide customers through step-by-step resolutions.
Escalate complex technical issues to higher-level support teams when necessary, ensuring proper documentation and follow-up.
Assist customers with product installations, configurations, and updates.
Collaborate with cross-functional teams, including developers and engineers, to address customer concerns and provide effective solutions.
Document and maintain records of customer interactions, inquiries, comments, and actions taken, utilizing the ticketing system.
Provide proactive customer education and self-help resources to reduce repetitive inquiries and improve customer satisfaction.
Collaborate with the Quality Assurance team to identify and report software bugs and usability issues.
Help develop and implement support methodologies, build workflows and define support operations
Gather customer feedback and share it with QA, R&D, Engineering, and Production teams.
Strive for best-in-class support experience and drive exceptional CSAT results
Stay up-to-date with product knowledge, industry trends, and technology advancements to provide accurate and efficient support.

We are seeking a technologically-oriented PMO to support the Project Director in a high-profile Rail Metro project. The ideal candidate will have a strong background in project support, data analysis, and IT systems, with the ability to implement and maintain digital project management tools and processes.
This role is part of an 80-member international and Israeli project team. The PMO will play a crucial role in bridging between the different teams to ensure smooth coordination and communication.
Key responsibilities and duities:
Digital Reporting & Dashboards: Design, generate and maintain automated reports and dashboards for project monitoring using BI tools.
Project Data Management: Collect, organize and analyze project KPIs, timelines, milestones, and resource usage using digital tools.
Process Automation: Support the automation of internal workflows (e.g., using Power Automate or other platforms) to improve efficiency.
Budget & Cost Tracking: Assist in tracking expenses, reconciling budgets, and analyzing financial trends with the finance team.
Stakeholder Coordination: Serve as a liaison between the project team and the international HQ to ensure alignment with global methodologies and systems.
Documentation & Knowledge Management: Organize project documentation in shared platforms (e.g., SharePoint); ensure accessibility and version control together with the project DCC
Support Digital Transformation: Contribute to the implementation of digital tools and standards set by the international PMO.

We are looking for a sharp Marketing Analyst to join our Marketing Analytics team and help drive data-driven growth. In this role, you will combine marketing and business expertise with scalable analytical solutions and innovative measurement methodologies. You will collaborate with internal teams and external partners to enhance measurement capabilities, uncover growth opportunities, and support optimized investment decisions. This role is essential to scaling our marketing efforts through deep insights and strategic analysis. If you have previous experience in Paid Search and Affiliate marketing and are passionate about data-driven growth, this might be a good fit for you.

Roles and Responsibilities:
Analyze and measure marketing performance across Paid Search, Affiliate, and additional marketing channels.
Evaluate marketing investment efficiency and identify new optimization opportunities.
Build analytical frameworks and scalable data solutions for the Growth team.
Collaborate with affiliate partners and third-party vendors to evaluate performance, attribution, and partnership effectiveness.
Develop AI-driven analytical solutions and measurement capabilities.