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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
Required Leader, Software Engineering
Location:Tel Aviv-Yafo, Israel
Job Description
Meet the Team
The AI Software & Platform Group incubates and delivers Generative AI based solutions to reinvent our existing Products and how customers interact with them. Our Group is also introducing new offerings that help customers roll out Generative AI at scale while doing so responsibly. Ultimately we are doing so through internal platforms that unlock the benefits of this technology for our teams and partners across our Security, Enterprise Networking, Collaboration and Splunk portfolios.
Your Impact:
As an Engineering Manager in our Cloud Control, youll play a key role in
building the next-gen platform that brings together our product portfolio under one AI-native roof. Youll lead a growing engineering team in our TLV WeWork office (dedicated space with all the perks) while collaborating with global groups on cross-product AI solutions. Own the design and implementation of functional and non-functional UI features.
Partner with your team to plan epics, deliverables, and sprints.
Work with org architects to drive functional and non-functional product enhancements.
Collaborate with other groups to deliver AI-native, cross-product integrations.
Actively contribute to the codebase, review PRs, and ensure engineering excellence.
Build and mentor a high-performing team while navigating the challenges of a large enterprise with a startup mindset.
Requirements:
Minimum Qualifications
2+ years of proven experience as a Team or Group Lead, with strong managerial and people skills.
7+ years of hands-on coding experience (e.g., Go/Java/Node) with the ability to dive into PRs.
Proven experience with CI/CD and modern software development practices.
Experience with modern AI tools and methodologies.
Fluency in English (written and verbal).
Preferred Qualifications
Proven experience managing high-performing, geographically distributed full-stack teams.
Strong communication and cross-functional collaboration skills.
Can-do attitude, resilience, and the ability to thrive in a dynamic corporate environment.
This position is open to all candidates.
 
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02/06/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for an experienced Engineering Group Manager to join our growing R&D organization in Tel Aviv. In this role, you will lead and scale a group of teams responsible for the core of our AI Voice product. A key focus of this role is to drive the growth of the product offering, executing quickly, innovating, and continuously improving the existing product to ensure it remains production-grade, scalable, and reliable AI.
You will play a key role in shaping and executing our technical vision, driving the evolution of our conversational AI and voice solutions, and building a strong, high-performing engineering organization while working super closely with the product team. This role reports to the CPTO.
Responsibilities
Lead, scale, and mentor an engineering group of 15-20 engineers, delivering complex, AI-driven products at scale.
Manage Team Leads and Partner closely with the CTO to translate technical vision into execution and ensure strong alignment across teams.
Collaborate deeply with Product Managers to define and execute the roadmap for our Voice core product.
Drive continuous improvement of R&D processes, structure, and engineering culture to support rapid growth and high-throughput environments.
Foster technical excellence, mentor future leaders, and build a strong leadership pipeline within.
Own cross-functional collaboration, ensuring strong synchronization between your group and other departments across the company.
Requirements:
7+ years of experience in Engineering, and at least 2 years as a Group Manager or similar role.
Proven track record of managing at scale in high-growth companies.
Deep technical rooting with the ability to lead architecture reviews and stay close to the technology.
Experience designing and operating large systems with an emphasis on scalability, high availability, and performance.
Strong familiarity with Python, Node.js, and cloud services (AWS/Azure/GCP).
Experience designing, building, and operating large systems with emphasis on scalability, high availability, comprehensive testing, and performance optimization.
Experience building virtual assistants or SaaS products - an advantage.
Familiar/experienced with AI agents - an advantage.
Strong interpersonal and communication skills with proficient English.
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
As a Senior Engineering Manager - Linux Cloud Workload Security, you will be tasked with taking end-to-end ownership of product capabilities and strategic initiatives from ideation to production within the Linux & Cloud Workload Security ecosystem.
We require a leader with a proven track record of success in building and developing high-performing managers and teams, managing operational risks, and driving architectural excellence while fostering a world-class engineering culture.
What Will You Do?
Primary responsibilities include:
You will have the chance to lead a group of 10+ engineers and team leads on the Linux & Cloud Workload Security, solving the most complicated real-world problems.
You will continuously enrich your knowledge and experience with Linux OS architecture, kernel internals, and the Cloud Workload security landscape.
You will be a core part of designing and developing the capabilities that will improve the product's stability and make the user experience smoother.
You will be directly accountable for production stability and operational integrity while mentoring a global managerial bench.
Your mandate is to ensure reliable, high-quality delivery against strategic goals, making decisive trade-offs that balance innovation, security, and long-term organizational health.
Requirements:
Ideal candidates will have:
Proven experience as a Group Lead or Senior Engineering Manager in the areas of C++ and OS internals (security, storage, etc.).
Deep knowledge of performance management, with proven success in coaching team leads and building a succession pipeline.
Ability to drive complex, cross-functional technical initiatives from concept to production.
Strong system design and architecture skills.
Proven experience with team building and advanced software methodologies.
Expertise in managing globally distributed teams across multiple time zones.
Data-driven decision-making and prioritizing approaches.
Excellent interpersonal skills and great communication skills.
Previous experience with security-oriented development - Advantage.
Linux kernel development, eBPF, or cloud workload security experience - Advantage.
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
As a Senior Engineering Manager - Windows Endpoint, you will be tasked with taking end-to-end ownership of product capabilities and strategic initiatives from ideation to production within the Windows Endpoint Ecosystem.
We require a leader with a proven track record of success in building and developing high-performing managers and teams, managing operational risks, and driving architectural excellence while fostering a world-class engineering culture.
What Will You Do?
Primary responsibilities include:
You will have the chance to lead a group of 10+ engineers and team leads on the Windows Endpoint, solving the most complicated real-world problems.
You will continuously enrich your knowledge and experience with Windows OS internals and the EPP/EDR ecosystem.
You will be a core part of designing and developing the capabilities that will improve the product's stability and make the user experience smoother.
You will be directly accountable for production stability and operational integrity while mentoring a global managerial bench.
Your mandate is to ensure reliable, high-quality delivery against strategic goals, making decisive trade-offs that balance innovation, security, and long-term organizational health.
Requirements:
Ideal candidates will have:
Proven experience as a Group Lead or Senior Engineering Manager in the areas of C++ and OS internals (security, storage, etc.).
Deep knowledge of performance management, with proven success in coaching team leads and building a succession pipeline.
Ability to drive complex, cross-functional technical initiatives from concept to production.
Strong system design and architecture skills.
Proven experience with team building and advanced software methodologies.
Expertise in managing globally distributed teams across multiple time zones.
Data-driven decision-making and prioritizing approaches.
Excellent interpersonal skills and great communication skills.
Previous experience with security-oriented development - Advantage.
Windows Kernel development experience - Advantage.
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a technically strong Engineering Manager to lead a cutting-edge backend team focused on Agentless Scanning within Cortex Cloud, Palo Alto Networks' next-generation cloud security platform.
Based in our TLV office, you will lead the innovation and the development of the product. Our team's goal is to help Cortex Cloud customers understand and fix security issues in their workloads across all major cloud providers.
This role is ideal for a hands-on leader with a strong "can-do" attitude and a passion for solving real customer problems. You should be a person who wishes and is able to work closely with the team and our partners across Cortex Cloud to make decisions and drive features end-to-end.
Your Impact
End-to-end backend development of features and core components across the software development life cycle (design, develop, test, deploy, maintain)
As a Manager, independently drive and collaborate with others to deliver high impact features in the Agentless domain
Work with customers and provide solutions to their day-to-day work and challenges
Contribute to team-wide efforts - code reviews, design reviews, technical and architectural decisions.
Requirements:
4+ years of proven experience managing and scaling software engineering teams.
5+ years of proven strong background as a hands-on software engineer (prior to management) with deep expertise in modern backend languages.
Experience in developing and maintaining cloud-native distributed software applications
Experience in designing, building, and maintaining high-scale server-side applications
Ability to comfortably drive features independently in close collaboration with other engineers
Advantage: Experience with Kubernetes or container technologies
Advantage: Knowledge in the cybersecurity space, cloud security in particular
B.Sc. in computer science, equivalent knowledge, or equivalent military experience.
This position is open to all candidates.
 
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
A leading and innovative company in the field of cyber threat intelligence is looking for an experienced Engineering Group Leader to join the executive team and lead the technological development efforts. The role includes managing and building full-stack engineering teams, overseeing architecture and product development, recruiting engineers, defining development processes and technology standards, and driving a tech strategy that supports the companys growth and business goals.
What Youll Be Doing
Lead and manage multiple engineering teams, including team leads and senior engineers.
Mentor, coach, and develop engineers and engineering leaders, fostering a strong growth-oriented culture.
Take end-to-end ownership of delivery, quality, and reliability for your groups products and services.
Translate high-level engineering and product strategy into clear execution plans and milestones.
Collaborate closely with Product Management to plan roadmaps, prioritize work, and align on scope and delivery.
Participate in architectural discussions and contribute to technical and design decisions.
Implement, maintain, and continuously improve development processes (Agile/Scrum).
Play an active role in hiring, onboarding, and retaining top engineering talent.
Work closely with other engineering managers and senior leadership to ensure alignment across teams and domains.
Requirements:
6+ years of hands-on software development experience.
At least 2-3 years of experience managing engineering teams or multiple teams.
Experience with building teams - recruitments, mentorships, and building personal plans for the people.
Proven experience delivering complex full-stack SaaS applications, large-scale distributed systems.
Strong understanding of system architecture, cloud infrastructure, databases, security, and DevOps practices.
Strong understanding of front-end and backend development, system architecture, databases, security, and DevOps practices.
Experience working in Agile/Scrum environments and leading teams in fast-paced, high-growth settings.
Ability to balance hands-on technical involvement with people management and execution.
Strong communication skills and ability to work cross-functionally with product, operations, and other stakeholders.
Full professional proficiency in English.
Additional Skills:
Experience in cybersecurity, data scraping, threat intelligence or security-focused SaaS products.
Background working in startup or scale-up environments.
Experience leading teams responsible for high-scale, high-availability systems.
Familiarity with cloud-native architectures, microservices, and modern CI/CD pipelines.
This position is open to all candidates.
 
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24/05/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for an experienced SRE Team Lead to drive the reliability, observability, and automation practices across our private cloud infrastructure and operations. In this role, you will lead a team of site reliability engineers, own the engineering roadmap for monitoring and automation, and act as a key liaison between development, operations, and platform teams. You bring at least 3-4 years of hands-on people management experience and a deep technical background in SRE or DevOps disciplines.



What will you do?

Leadership & Team Management

Lead, mentor, and grow a team of SREs, providing technical direction, career development guidance, and day-to-day management.

Own the team roadmap for reliability, observability, and automation initiatives - prioritizing work, removing blockers, and driving delivery.

Conduct regular 1:1s, performance reviews, and hiring processes to build and sustain a high-performing team.

Foster a culture of operational excellence, blameless post-mortems, and continuous improvement.

Act as an escalation point for complex incidents and reliability issues, leading post-incident reviews and ensuring follow-through on action items.


Automation & Infrastructure

Design, develop, and maintain automation tools to support infrastructure and operations teams at scale.

Manage pipelines and infrastructure workflows using Jenkins, Ansible, Python, and Bash.

Drive the adoption of infrastructure-as-code practices across the organization.

Collaborate with system engineers to improve scalability, performance, and fault tolerance of critical systems.


Monitoring & Observability

Build and extend monitoring and alerting systems using Grafana, the ELK (Elastic) stack, Zabbix, and custom scripts.

Implement and enforce observability best practices to ensure full visibility into systems, applications, and infrastructure.

Define and track SLIs, SLOs, and error budgets across key services.

Partner with development teams to embed observability earlier in the software development lifecycle.


Database & Platform Support

Support monitoring and infrastructure integration for databases including MongoDB and PostgreSQL.

Maintain documentation and champion knowledge sharing around automation, monitoring, and reliability practices.
Requirements:
What you need:

Experience & Leadership

3-4+ years of experience in a people management or team lead capacity within SRE, DevOps, or infrastructure engineering.

5-8+ years of overall experience in SRE, DevOps, or infrastructure automation roles.

Proven track record of building, coaching, and retaining high-performing engineering teams.

Experience owning an engineering roadmap and driving cross-functional reliability initiatives.



Technical Skills

Strong scripting skills in Python and Bash; comfortable building and maintaining production-grade automation.

Hands-on experience with infrastructure automation tools, particularly Ansible.

Solid experience with monitoring and observability platforms - ELK stack, Grafana, and Zabbix.

Good understanding of CI/CD pipelines and related tooling, including Jenkins.

Familiarity with managing and monitoring MongoDB and PostgreSQL in a production environment.

Comfortable working in Linux-based environments.

Excellent problem-solving skills and strong written and verbal communication.



Ability to support the following:

Experience with cloud providers - AWS, GCP, or Azure.

Exposure to containerization technologies such as Docker and Kubernetes.

Familiarity with infrastructure provisioning using Terraform.

Experience introducing SRE practices (SLOs, error budgets, chaos engineering) at an organizational level.

Exposure and experience with migrating/ building AI tools to improve process.
This position is open to all candidates.
 
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02/06/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking an experienced Backend Team Lead, to build and lead a high-performing backend engineering team while driving critical technical initiatives across our platform. This is a pivotal role where you'll balance hands-on technical contribution with people leadership, shaping both our engineering culture and technical architecture.

You'll own significant parts of our backend infrastructure - from large-scale image processing pipelines and AI model serving systems to distributed cloud architecture and RESTful APIs. As a technical leader, you'll mentor engineers, drive architectural decisions, and ensure our systems scale to handle billions of images while maintaining reliability and performance.

Additionally, you will serve as a Squad Lead, managing a cross-functional business unit that includes both Backend and Frontend engineers, driving end-to-end product delivery.

This role offers the opportunity to directly impact our growth by building the team and systems that power our AI-driven photo editing platform used by professional photographers worldwide.


Responsibilities
Lead, mentor, and grow a team of Backend engineers, conducting 1-on-1s, performance reviews, and career development planning.
Lead a cross-functional squad (Backend + Frontend engineers) as a Squad Lead, driving product initiatives from conception to delivery.
Drive technical strategy and architectural decisions for Backend systems, ensuring scalability, reliability, and maintainability.
Develop and optimize scalable, distributed systems on cloud infrastructure.
Balance hands-on technical work (coding, design reviews, troubleshooting production issues) with team leadership and strategic planning.
Conduct code reviews and establish best coding practices, ensuring adherence to engineering standards across your team.
Monitor system health and lead incident response efforts to ensure high availability of customer-facing services.
Foster a culture of ownership, continuous improvement, and technical excellence within your team.
Requirements:
5+ years of experience as a Backend Engineer, with at least 2+ years as Team Lead.
B.Sc. in Computer Science, Software Engineering, or a related field from a well-known university.
Proficiency in at least one major cloud platform: AWS, GCP, or Azure (AWS preferred).
Proven expertise in Backend server development using languages like Python, Scala, Go, or Java.
Experience with SQL or NoSQL databases.
Experience with developing and maintaining distributed systems at scale.
Experience leading or working closely with cross-functional teams (Backend, Frontend, Product) - advantage.
Excellent communication and collaboration skills, with the ability to work effectively across engineering, product, and business teams.
Passion for building great products, and empowering engineers to do their best work.
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo
Job Type: Full Time
As a Machine Learning Engineering Manager, you will lead a team focused on the foundational ML & Data layers to power the ranking & recommendation systems in scope. You will drive the development of robust data & ML pipelines at scale, lead the implementation of the tools for ML scientists to test and productionize advanced ML RecSys solutions.

As a technical manager of Machine Learning Engineers and Data engineers, you should be passionate about technology, keep up to date with recent breakthroughs in the field, define and shape the teams ML and platforms roadmap, and not be afraid to get your hands dirty with code when needed.

You are expected to be the focal point for all technical aspects, make sure your team members deliver on their tasks, and work together with other stakeholders to define and shape the roadmap of our products. You will work independently and will also be responsible for making technical decisions within your team.

When it comes to management, your expertise in handling people will motivate and inspire them to reach outstanding success! You should have experience in developing people. You will mentor and coach your team while working closely with a Product Manager.

Key Job Responsibilities and Duties:

Lead and develop a high-performing team, fostering individual growth and collaboration.

Manage and mentor ML engineers and Data engineers, ensuring their professional development and effectiveness.

Develop scalable ML infrastructure and pipelines for efficient data processing and evaluations deployment.

Evaluate architecture solutions based on cost, business needs, and emerging technologies.

Collaborate closely with software engineers to ensure seamless deployment and model inference.

Monitor application health, set and track relevant metrics, and implement effective maintenance strategies.

Collaborate with stakeholders to translate business requirements into viable ML solutions.

Evaluate and integrate new ML technologies to enhance productivity and performance.

Job ID: 20153.
דרישות:
Qualifications & Skills:

3+ years leading an ML engineering team of a minimum of 4 people in a fast-paced production environment.

Relevant work or academic experience (MSc + 5 years of working experience, or PhD + 3 years of working experience), involved in the application of Machine Learning to business problems.

Masters degree, PhD or equivalent experience in a quantitative field (e.g. Computer Science, Engineering Mathematics, Artificial Intelligence, Physics, etc.).

Strong knowledge in areas like e.g. Recommender Systems, Deep Learning, Information Retrieval, Causal Inference, scaling ML models, etc.

Experience designing and executing end-to-end solutions for deploying different ML models.

Experience with cloud frameworks like AWS sagemaker for training, evaluation and serving models using TensorFlow, PyTorch, or scikit-learn.

Experience with big data processing frameworks such, Pyspark, Apache Flink, Snowflake or similar frameworks.

Demonstrable experience with MySQL, Cassandra, DynamoDB or similar relational/NoSQL database systems.

Deep understanding of machine learning algorithms, statistical models, and data structures.

Experience collaborating cross functionally in the development of machine learning products (e.g. Developers, UX specialists, Product Managers, etc.).

Strong working knowledge of Python, Java, Kafka, Hadoop, SQL, and Spark or similar technologies. Working experience with version control systems.

Excellent English communication skills, both written and verbal.

Successfully driving technical, business and people related initiatives that improve productivity, performance and quality while communicating with stakeholders at all levels

Leading by example, gaining respect through actions, not your title. Developing your team and motivating them to achieve their goals. Providing feedback timely and managing your key team perf המשרה מיועדת לנשים ולגברים כאחד.
 
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21/06/2026
Location: Tel Aviv-Yafo and Yokne`am
Job Type: Full Time
We are seeking a Senior Customer Program Manager - AI Datacenter to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, Tier-1 partners, and OEMs. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.

What Youll Be Doing:

Define and manage program schedules, deliverables, and turning points aligned with customers and partners roadmaps and requirements.

Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.

Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives.

Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle.

Drive program execution from design through production deployment, ensuring on-time delivery, quality, and customer acceptance.

Provide ongoing post-deployment sustaining support, serving as case manager for field quality issues or high priority concerns with major enterprise customers, cloud service providers

Monitor factory production schedules, yields, and blockers, collaborating with ODM/contract manufacturers to resolve issues and meet operational targets with major enterprise customers, cloud service providers

Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.
Requirements:
What We Need to See:

Bachelors or Masters degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

8+ years of program/project management experience in the semiconductor, IT, automotive, or embedded systems industries with major enterprise customers, cloud service providers

Strong technical background in hardware and/or software product development with experience working closely with OEMs , ODMs, and cloud service providers

Consistent track record of leading complex, global programs through full development lifecycles into deployment and production.

Excellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment.

Consistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments.

Excellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives.

Willingness to travel as required (up to 10%), and thrive in fast-paced, dynamic environments.


Ways to Stand Out from the crowd:

Track record running end-to-end hardware and software product development in with major enterprise customers or cloud service providers

Strong leadership in matrixed collaboration, conflict resolution, and consensus-building.

Proven expertise in leading all aspects of production schedules, optimizing line yields, and resolving sophisticated field quality challenges.

Strong background thriving in dynamic, high-growth environments, with proven adaptability to obscurity, rapid change, and matrixed team structures.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8702584
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
As a Staff Escalation Manager- Prompt Security, you will be tasked with leading and coordinating complex customer escalations, focusing on resolving complex issues and ensuring our customers receive timely, high-quality technical support as we scale our Generative AI security platform. We are seeking a highly collaborative, approachable, and customer-focused individual who will serve as the primary liaison between Technical Support, Product Management, Engineering, and Customer-facing teams, ensuring that high-impact issues are triaged quickly, prioritized correctly, and driven to resolution with clear and consistent communication.
What will you do?
The bulk of your time will be spent deflecting Jira tickets by providing solutions, KBs, and 1-on-1 training directly to the Support team. You will validate priority, review, and manage Jira tickets before engaging Development.
You will also perform trend analysis to identify top product defects and collaborate with the Documentation, Learning and Development (L&D), and Product Management teams to create and update knowledge. Code review may also be applicable, and suggestions for code improvements shared with engineering and Product Management.
For customer escalations, you will help engage the relevant stakeholders in internal and customer-facing conversations, and may lead those conversations from a technical perspective.
Key Responsibilities:
Develop key contacts and relationships with assigned product PM/Dev leadership.
Drive product supportability with PM/Development.
Share support knowledge through available channels (KB, training, videos etc.).
Trend analysis: Identify and track top impacting issues or product defects.
Manage communication and response to Backline Support (Jira).
Act as SME and be the focal point for assigned products.
Research the code to expedite the investigation.
Resolve Defects when possible.
Quality Assessment for Support Jira tickets.
Prioritize Jiras based on customer and support qualifications.
Work to eliminate duplication.
Deflect Jira tickets (Provide solution whenever possible).
Validate severity.
Maintain clarity and quality.
Prioritize and maintain escalations to Dev.
Create/maintain hot escalation board and review with relevant stakeholders.
Create/Maintain support Defects Kanban.
Communication - oversee response/information requests from Dev.
Requirements:
Ideal candidates will have:
5+ years of experience in technical support for SaaS or security products, preferably in enterprise environments
Authoritative and assertive approach
Deep technical knowledge (Products, OS, Cloud, SIEM, Enterprise Security)
Coding and scripting skills
Strong troubleshooting methodology and ability to diagnose complex technical issues systematically
Self-starter mentality with experience building support processes from the ground up
Excellent communication is required to clarify information between Support and Development and manage stakeholder expectations.
Domain expertise in:
- Enterprise SaaS platforms
- Cloud infrastructure
- Information security principles and cybersecurity products
- Container technologies and Kubernetes platforms
- AI/ML concepts (preferred but willing to train)
- Support methodologies and best practices
One of these is nice to have:
- Major cloud platforms (AWS/GCP/Azure)
- Container technologies and Kubernetes (hands-on experience required)
- API testing and troubleshooting
- Networking fundamentals.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8713764
סגור
שירות זה פתוח ללקוחות VIP בלבד