AI Transformation Lead -HO About the Role We are looking for a highly teהבגchnical and hands-on AI Transformation Lead to drive the implementation and adoption of AI across the organization. This is a builder role, not a strategy-only position. You will be responsible for identifying high-impact opportunities, designing and implementing AI-powered solutions, and integrating them into our existing systems and workflows across R&D, Support, Sales, and Operations. The ideal candidate combines a strong engineering background with the ability to translate business needs into scalable, production-ready solutions - and ensure they are actually adopted and deliver measurable impact.
Role Mission Lead the companys AI transformation end-to-end through practical implementation - building, integrating, and scaling AI-driven workflows and internal tools that improve efficiency, quality, and business performance across all departments.
What Youll Do Build & Implement AI Solutions (Core Focus)
* Design, build, and deploy AI-powered workflows, automations, and internal tools
* Develop rapid POCs and evolve them into production-ready solutions
* Work hands-on with LLMs, APIs, and automation frameworks
* Ensure solutions are scalable, maintainable, and aligned with system architecture
Integrate with Systems & Architecture
* Integrate AI solutions into existing platforms ( CRM, support systems, internal tools, data flows)
* Design robust integrations using APIs and orchestration layers
* Ensure alignment with engineering standards, security, and data integrity
Drive Cross-Company Impact
* Identify high-value use cases across R&D, Support, Sales, Domain, and Operations
* Translate business workflows into efficient, AI-driven processes
* Partner with stakeholders to ensure solutions solve real problems
Own Adoption & Impact
* Ensure solutions are used, not just built
* Define and track KPIs (efficiency, time saved, quality improvements, adoption rates)
* Continuously iterate based on feedback and real-world usage
Enable & Standardize
* Establish best practices for AI usage across the company
* Guide teams on how to effectively use AI tools in their daily work
* Act as the internal expert for AI workflows, tools, and capabilities
Requirements: What Were Looking For Must-Have
* Strong background in software engineering / R&D / system architecture
* Proven hands-on experience building AI-powered solutions, automations, or internal tools
* Experience working with APIs, integrations, and system workflows
* Ability to take ideas from concept implementation adoption
* Strong systems thinking and architectural judgment
* Experience working cross-functionally with both technical and non-technical teams
* Builder mindset with a strong focus on execution and impact
Nice to Have
* Experience in B2B SaaS environments
* Experience improving internal processes (Support, Sales, Ops, etc.)
* Familiarity with modern AI tooling (LLMs, orchestration frameworks, agents)
* Experience with automation platforms (e.g., Make, Zapier, n8n) alongside custom implementations
* Background in product-oriented or operational roles
What Success Looks Like (First 3-6 Months)
* Delivered multiple production-level AI solutions with measurable business impact
* Reduced manual work and improved efficiency across at least 2-3 departments
* Successfully integrated AI workflows into core systems and daily operations
* Achieved strong adoption across teams (beyond experimentation)
Why This Role Matters This role is a force multiplier for the entire organization. By embedding AI into how we work - not just what we build - you will help us scale smarter, move faster, and significantly improve operational efficiency across the company.
This position is open to all candidates.