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לפני 6 שעות
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Location: Jerusalem and Tzafon
Job Type: Full Time
We are looking for a highly motivated, energetic, and people-oriented professional for a full-time position as a Device Support Specialist for Israel (field-based).



The Device Support Specialist will be joining a team of technicians and support representatives from other regions/countries.


The Device Support Specialist will support commercial and clinical trial patients utilizing the Medical Device for treating cancer diseases.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Perform patient and caregivers training on the Optune Medical Device or the TTF100/200A.
Reinforce and adjust patient training on at least a monthly basis as applicable.
Conduct regular patient visits to check the technical status of equipment and replace components as necessary.
Troubleshoot problems through a well-defined procedure.
Work closely with the Israel Sales Team, the European Clinical Team, Technical Support, and Commercial Operations, as well as Global Operations Center.
Take part in regular team meetings in person and on Teams
Travel to patient homes and Hospitals. (up to 60%70% travel)
Must have the flexibility to help in remote areas throughout Israel to help out colleagues
Keep a high level of training and knowledge updated through a deep understanding of position-related SOPs.
All approved travel expenses will be reimbursed.
The amount of travel required is dependent on patient needs and location, but could be as much as several hours per day.
Ensure activities comply with the applicable Quality System requirements.
On Call for patients after hours
Main area of travel needed: Jerusalem area and North of Israel, in certain specified areas
Requirements:
Minimum of an Associate`s Degree, Bachelors preferred





Knowledge:
Patient care experience or experience with home visits preferred (nurse, social worker, medical technician, medical assistant, nurse assistant, physical or occupational therapist or assistant, assisted living care provider)
Ability to lift up to 22 kg
Positive, energetic, service-oriented, and empathic disposition. Willingness to be flexible.
Basic technical skills - manipulating computer files, following test and troubleshooting procedures
Able to operate and solve problems independently with minimal supervision
Excellent communication skills in Hebrew and English
This position is open to all candidates.
 
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03/02/2026
Location: Haifa
Job Type: Full Time
This Quality Documentation & Training Coordinator is responsible for implementation and execution of documentation, change control, and training processes based on business, regulatory and customer requirements to ensure compliance with company and regulatory requirements.
This role will be based in Haifa following our planned office relocation in 2026.
Duties & Responsibilities
Initiates and executes an effective and efficient change control process in accordance to internal procedures
Lead, facilitate, and mentor teams through all stages of the change control and training process
Leads and participates in quality system improvement initiatives
Interface between functions /departments such as Design, Quality and Operations in product, process, system, or supplier related changes
Have responsibility for initiation of changes, assessment of the change impact and routing of all tasks, with attention to detail, for completeness, accuracy, effectivity and appropriateness
Liaise with Change Requester and SMEs during all stages of the Change Control process, including Training process
Reviews all changes for ensuring sound rationale, challenging justification, correct approval, alignment and oversight
Monitoring completion of post release tasks to ensure completion in a timely manner
Support and lead initiatives for continuous improvement
Participate in project teams for change control
Support in training needs related to the change control process
Manages periodic review process and procedures in applicable PLM Systems.
Support in the preparation, participate, and address issues related to document and change management for internal and external (FDA, BSI, etc.) audits as needed
Investigates and resolves non-conformances, audit observations, corrective and preventive actions (CAPAs) related to Change control and training process
Assists in the creation and development of metrics to evaluate the effectiveness and efficiency of Change Control Processes
May support onboarding training for new employees; collaborate with managers to align onboarding content with role-specific needs.
Monitor training completion, generate compliance reports, and collaborate with stakeholders to ensure compliance.
Performs other duties assigned as needed.
Requirements:
EXPERIENCE AND EDUCATION
3+ Years of related work experience, including experience in Quality Systems, Information Technology for a Medical Device or a highly regulated organization
3+ years of experience in document management or using an electronic document management system
Experience working with business applications, not limited to GxP computer applications, such as Agile, TrackWise, is preferred
Proficient in Microsoft Office Applications, Adobe Acrobat, and database application
Fluent in Hebrew and English
Preferred
University/Bachelors Degree or Equivalent in Science/Engineering or Business Administration.
CQA/CQE certification from the American Society for Quality (ASQ)
Solid interpersonal skills
Solid analytical and problem-solving skills
Solid communications skills
Process and Detail oriented and focus in accuracy
Ability to work in a fast-paced environment and rapidly shifting priorities,
Ability to quickly adapt and navigate different applications and computer software
Solid presentation skills
Ability to communicate with multiple levels of management.
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo and Herzliya
Job Type: Full Time
We are seeking a talented and motivated Affera and Single Shot Therapy Account Consultant to join our team to further drive the growth of the business.
Reporting to the operating unit this role is critical in providing expert clinical and technical support and training to physicians and Electrophysiology Lab Staff on the optimal use of the Affera Mapping and Ablation System and the use of our single shot technologies (Cryo and PulseSelect).
Responsibilities may include the following and other duties may be assigned:
Provide proficient clinical and technical assistance to physicians and EP Lab Staff on the use of the Affera Mapping and Ablation System and related equipment (Generators, SW functionalities, pump and accessories). Both Single shot technologies - Cryo and PulseSelect.
Provide in-service training to introduce new technologies to various hospital stakeholders and ensure technology acceptance.
Play an active role in the planning and effective installation of the Affera Mapping and Ablation System and efficiently collaborate with the technical department.
Share clinical best practices with colleagues to continuously optimize customer experience.
Work with field service engineers on technical troubleshooting.
Support sales processes in dedicated accounts .
Participate in regional and occasionally international congresses, symposia and workshops.
Requirements:
Bachelor's degree required in bio- medical engineering or practical engineering, electrical or related scientific disciplines.
Ability to manage high-stress situations with a clear problem-solving mindset.
Must have a valid drivers license.
Fluent English skills.
Availability and willingness to travel.
This position is open to all candidates.
 
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