We are seeking a highly experienced technical writer to join our team and take ownership of certain areas of the documentation.
documentation is a key part of the product journey. The way we communicate shapes how users experience our platform - our content adds clarity, character, and depth to everything we build. We aim to make complex ideas simple, support users as they onboard, and empower them to become experts. Great docs dont just explain; they inspire confidence and make users love the product.
Our team embraces AI tools to boost how we create and maintain content - from drafting smarter to spotting gaps we didnt see before. We're all about experimenting with intelligent tools to work faster and write better.
You'll be joining a group of writers who are passionate about technology, obsessed with clear communication, and always pushing for better. If you're excited about combining thoughtful writing with powerful tech, wed love to connect.
Requirements: Demonstrated background in technical writing within fast-paced, agile software environments.
Exceptional ability to write with precision and clarity-able to distill complex or jargon-heavy topics into content thats easy to understand and refined through careful editing.
Genuine enthusiasm for technology and software. Comfortable exploring tools independently, experimenting to understand how they work. Familiar with reading and writing basic code-not a developer, but confident navigating technical discussions.
Experienced in collaborating closely with software engineers, with a strong grasp of how they think, speak, and work. Well-suited to a developer-first product culture.
Nice to have:
Bachelor's degree in a relevant technical field (e.g., Computer Science, Technical Writing, Data Science, etc.).
Experience authoring content in a static, GitHub-based site.
Knowledge of the observability industry or SRE practices, and familiarity with tools used to build modern platforms, such as Kubernetes, AWS, and OTel.
Basic coding skills or experience with at least one programming or query language (e.g., SQL, Python, JavaScript).
This position is open to all candidates.