דרושים » תוכנה » AI Insights and Research Specialist

We are looking for a hands-on, strategic Business Application Manager with a proactive, ownership-driven mindset. Someone who takes initiative, thinks beyond the immediate task, and translates data into real business impact. This role requires a unique mix of systems expertise, project management, and analytical skills. Youll not only implement and optimize our platforms but also analyze ROI, create data-driven case studies, and help leadership make informed decisions.

Reporting to the VP of Customer Success, youll work cross-functionally with Sales, Marketing, Finance, Procurement, and Operations to ensure the company has the right tools, workflows, and insights to scale effectively.

This is part project manager, part systems owner, and part business analyst. Youll lead end-to-end implementations, integrate platforms like Salesforce, Intercom, Quicksight, create dashboards and reports, and drive process optimization across the business.


Key Responsibilities

Platform Ownership & Integration

Implement, configure, and maintain core business platforms: CRM (Salesforce), CS tools (Intercom/Zendesk), BI (Quicksight/Tableau), and others.

Serve as system administrator: manage configuration, user roles, workflows, and integrations.

Ensure data integrity and consistency across all systems; reduce silos and duplication.

Evaluate, procure, and integrate new tools as the company scales.


Data Analytics

Build and maintain dashboards and recurring reports for leadership and GTM teams.

Track and analyze key metrics: pipeline, revenue, churn/retention, customer health, support SLAs, and financial KPIs.

Define and maintain KPIs as a single source of truth; ensure alignment across teams.

Analyze ROI and build case studies to demonstrate impact and inform decision-making.

Leverage AI and automation to accelerate insights and improve reporting.


Process Optimization & Project Management

Lead end-to-end business application projects: from scoping and requirements gathering to implementation, testing, and adoption.

Map, analyze, and optimize cross-functional business processes (Customer Success, Sales, Operations).

Drive change management: document workflows, train teams, and promote adoption.

Manage project timelines, dependencies, and risks; deliver high-quality solutions on schedule.


Cross-Functional Enablement

Partner closely with GTM leaders to streamline forecasting, reporting, and operational cadences.

Support forecasting and planning processes, ensuring clean and accurate data.

Act as a trusted advisor to leadership on systems, processes, and data-driven decision-making.

Provide ad-hoc analysis and insights to inform strategy.

our company- Crafting Tomorrow's Retail Experience
We started with a simple question: How can vision AI make shopping better for everyone? Today, our team of passionate experts is transforming how people shop and how retailers operate - one store at a time.
Our goal is to solve real retail challenges by developing advanced computer vision AI that prevents loss, enables grab-and-go shopping, and turns store data into valuable insights - all while delivering clear value from day one.
With multiple deployments in stores globally, deep partnerships with top-tier retailers, and a product suite thats proving its impact every day, our company is not just imagining the future of retail - were building it.
At our company, were building the in-store operating system of the future - powered by AI and real-world data. With dozens of autonomous store and Loss Prevention deployments (and hundreds more coming), we are generating a massive volume of operational data. Now its time to turn that data into strategic value - for our team and our customers.
To ensure our live deployments deliver maximum impact, were looking for a hands-on, insights-driven Senior Data Analyst to lead performance tracking and optimization for our product and customers.
As Senior Data Analyst, youll be responsible for analyzing production data to monitor store performance, improve current operations, and provide insights that shape our companys future roadmap. Youll also structure and manage how operational data is collected, aggregated, and analyzed, ensuring it delivers actionable value across teams.
This role sits within the Customer Performance team - our group responsible for ensuring our deployments perform at their best and deliver measurable value. Youll collaborate closely with Operations, Product, R&D, Customer Success, and our retail partners.
A day in the life
Analyze production data from live stores to assess system performance and customer behavior.
Track and report on agreed KPIs with retail partners, ensuring we deliver against operational commitments.
Manage and structure operational data - defining what is included in analysis and how it is aggregated.
Collaborate with Data Engineering to analyze, maintain, and improve ETL workflows and data pipelines, ensuring data is accurate, timely, and accessible for analysis.
Build dashboards to surface insights internally and for retailer-facing teams.
Provide insights that inform both current operational improvements and our companys product roadmap.
Liaise with cross-functional teams (Operations, Product, R&D, Customer Success) to proactively suggest system enhancements.
Communicate complex KPIs, concepts, and insights in a clear, structured, and compelling way, tailored to technical and non-technical audiences.

We're looking for a Product Data Analyst with fraud expertise to serve as fraud gatekeeper, helping us stay one step ahead of fraudulent claims.
You'll partner closely with our Analytics and other Data Teams, Special Investigation Unit, and Underwriting teams to flag and prevent potential risks that could impact our business. This role is about shaping fraud detection strategies by leveraging data to solve complex product and business problems - tackling analytical questions, monitoring key metrics, modeling intricate datasets, and delivering actionable insights that directly influence our strategy.
In this role youll:
Shape fraud detection strategies by analyzing claim patterns, testing new prevention methods, and building data-driven recommendations that protect the business
Partner closely with cross-functional teams including Special Investigation Unit, Underwriting, Analytics, Product, and Data teams to flag risks and improve decision-making
Design and execute A/B tests on key flows and processes to strengthen fraud defenses and optimize detection capabilities
Monitor and analyze key metrics through fraud trend detection, feature tracking, experiments, and platform health monitoring to stay ahead of emerging threats
Model complex datasets using Snowflake, Python, and other tools to uncover hidden fraud patterns and business risks
Deliver actionable insights by presenting findings and recommendations to stakeholders across the company to drive product and business decisions
Explore new data opportunities by leveraging internal and external data sources to improve fraud mitigation and push product strategy forward

We are on the search for a Marketing Data Analyst who will join our Data team in Tel Aviv. As a Marketing Data Analyst in a Data-Driven company, you will have a significant opportunity for impact and drive the company to new heights. You will influence decision-making processes throughout marketing budget decisions, new user journeys, be a partner to cross-functional teams within data, marketing & Top of Funnel, and drive strategic business decisions that shape the direction of the company.
Here are a few of the things you will do:
Own end-to-end analytics for marketing and product growth initiatives, directly supporting business strategy and growth, including and not limited to acquisition, lifecycle, and user onboarding.
Act as the primary data owner for the planning, monitoring, and measuring a variety of marketing initiatives, ensuring accuracy, consistency, and trust in decision-making across stakeholders, enabling your stakeholders to learn from data and iterate with confidence.
Translate complex datasets from multiple sources into clear, actionable insights with measurable business impact.
Proactively initiate and perform ad hoc research and deep-dive analyses to surface unknown business opportunities to inform strategic and operational decisions.
Partner with marketing, product, finance and company leadership to drive cross-functional, data-driven outcomes.
Design, improve, and scale analytics infrastructure, data pipelines, and workflows to suit your analytics needs; work hands-on using tools such as SQL, DBT, Looker, and partner closely with Data Engineering and Data Science teams.
Design, execute, and evaluate A/B tests using rigorous statistical methods and well-defined KPIs, including ownership of appropriate KPI selection.
Present insights and recommendations to senior stakeholders with clarity and influence, through written communication, presentations, and via dashboards.
Contribute expertise to shared analytics standards, best practices, and knowledge forums (e.g., Data Guild).

Were looking for a Business Analyst to join Orca AIs Customer Success team, working closely with the Data team to bridge insights and action. This is a cross-functional role that blends analytical depth with commercial and operational impact - helping us turn data into meaningful insights for customers and internal teams.

Youll drive how we analyze, interpret, and communicate data - ensuring clients see the value in every metric and the CS team operates on clean, reliable, and actionable insights. Youll also occasionally present findings directly to clients, support business reviews, and partner with Customer Success Managers in demonstrating the strategic value of our insights and analytics.

Key Responsibilities:

Customer-Facing Analytics & Reporting
Develop and deliver data-driven analyses for QBRs, ABRs, and ongoing performance reviews.
Build and maintain monthly client facing reports, uncovering operational trends and actionable insights.
Conduct ad-hoc investigations into performance anomalies, KPIs, or client-specific questions.
Partner with Customer Success Managers to frame insights in a way that drives impact and engagement.
Data Strategy & Visualization
Shape the data storytelling framework we use with customers - defining what we show, how we show it, and why.
Work with Product and Data teams to identify new analytical opportunities from our data points and product telemetry.
Design and evolve dashboards, visualizations, and templates that scale across accounts and regions.
Data Integrity & Governance
Own data accuracy for CS-facing analytics: ensure data pipelines, reports, and KPIs are clean, consistent, and aligned with internal definitions.
Partner with the Data team to implement validation, QA, and documentation processes that keep client-facing reports trustworthy.
Contribute to standardizing KPIs, metrics definitions, and data structures across CS and Product.
Cross-Functional Enablement
Act as the analytical bridge between Customer Success, Data, and Product.
Support strategic account planning with data-based insights and recommendations.
Build scalable processes and templates for analysis and reporting across the customer lifecycle.

Are you passionate about turning data into real-world impact? At Sensi, were looking for a sharp, data-driven thinker and doer to join our product team. As our Product & BI Analyst, you wont just crunch numbers-youll unlock insights that shape how we build, deliver, and scale products that make a difference in peoples lives. Youll be at the intersection of product, operations, and strategy-empowering teams across the company to make smarter, faster, and more impactful decisions.
Key responsibilities:
Own the BI domain: Lead company-wide analytics, define processes, and champion a data-driven culture.
Enable data-driven teams: Partner with Product, Operations, Customer Success, Marketing, and Sales to track KPIs, analyze performance, and uncover improvement opportunities.
Turn data into impact: Identify trends, anomalies, and opportunities that shape product and business decisions.
Define KPIs and data needs: Collaborate with Product and R&D to define success metrics, guide event implementation, and ensure relevant data sources and flows are in place.
Design accessible reporting interfaces: Build intuitive dashboards and reports that provide easy access to key metrics and clearly surface insights for each stakeholder.
Recommend the right tools: Evaluate and guide the selection of data tools that support evolving business needs.

Were looking for a sharp and driven Data Analyst to join our fast - paced Data Labs team. As part of a high-performing group of analysts, youll handle complex, custom requests from some of the biggest names in the market, turning raw data into strategic, ad hoc insights.
The work is intense and constantly evolving - it requires strong analytical skills and the ability to work independently under pressure. Youll need to be curious, adaptable, and willing to dive deep to find answers where others might stop. If you thrive in a demanding environment and are excited by the opportunity to make a real impact, we want you on our team.
What does the day to day of a Data Analyst Customer Facing (Data Labs) look like:
Building custom-made reports end to end - from meeting with the client and understanding their needs, to writing the code and setting up the report for ongoing delivery.
Apply your expertise in quantitative analysis and data mining to turn data into insights.
Conduct research and develop tools which will help answer client's business. questions by using raw data sets and algorithms.
Partner with Engineering teams to establish an infrastructure to scale solutions.
Partner with Advisory Services team of Consultants to answer strategic business questions and deliver custom data products seamlessly

We are looking for a hands on, proactive, and impact driven Senior Business Analyst to join our data team. In this role, youll shape how the company measures success and help embed a strong data driven culture across every domain, from business operations to product, finance, and beyond.

This is an opportunity for someone who thrives in dynamic, fast changing environments, loves building from scratch, and is just as comfortable running deep analyses and leading cross functional measurement discussions as they are partnering with data engineering to design scalable data models that empower the entire organization.

In this role you will
Collaborate with cross functional teams to understand business objectives and develop data driven solutions
Lead measurement and metric discussions with diverse stakeholders, translating needs into clear, consistent, and actionable definitions
Conduct deep dive analyses to uncover insights and deliver impactful recommendations
Partner with data engineering to design scalable data models and improve data accessibility
Build clear, intuitive dashboards and reports to track performance and enable self serve analytics
Proactively monitor business metrics and provide timely insights to optimize operations and identify opportunities
Promote a data driven culture by empowering teams to use data confidently in decision making
Mentor teammates and contribute to the growth and maturity of the data function

Were looking for an Analytics Engineer to join our team and play a key role in shaping how data drives our product and business decisions.
This role is perfect for someone who enjoys working at the intersection of data, product, and strategy. While Product Analysts focus on turning data into insights, youll focus on building the strong data foundations that make those insights possible. You wont just run queries; you will design the data architecture and own the "source of truth" tables that power our strategic decision-making.
Youll work closely with our Growth and Solutions teams, helping them move faster and smarter by making sure the data behind Generative AI, Data-as-a-Service (DaaS), and advanced product models is clear, reliable, and easy to use. Your work will have a direct impact on how we build, scale, and innovate our products.
What Youll Do:
Define the Source of Truth: Take raw, complex data and transform it into clean, well-structured tables that Product Analysts and Business Leads can use for high-stakes decision-making.
Translate Strategy into Logic: Work with Product, Growth, and Solutions leads to turn abstract concepts (like "Activation," "Retention," or "Feature Adoption") into precise SQL definitions and automated datasets.
Enable High-Tech Initiatives: Partner with our AI and DaaS specialists to ensure they have the structured data foundations they need to build models and external data products.
Optimize for Usability: Ensure our data is not just "there," but easy to use. You will design the data logic that powers our most important product dashboards and growth funnels.
Maintain Data Integrity: Act as the guardian of our metrics. You will ensure that the numbers used across our product and business reports are consistent, reliable, and logical.

About the position
Join our company's growing Travel Product Strategy & Analysis team as an Analytics engineer focused on driving strategic product decisions through data-driven insights. You'll be at the center of product investment strategy, working directly with Product Managers, Engineering, Design, Leadership and Data Teams to harness data insights and empower teams to optimize our marketplace and user journey on our company Travel.
As a key member of our small, high-impact team, you'll own business understanding for our travel platforms and serve as the analytical backbone. You will focus on execution by delivering insights, building dashboards, track metrics, develop models and analyze results. This role combines deep data fundamentals and thorough analytical rigor with strategic product thinking to influence investment decisions.
What Youll Do:
Work cross-functionally with Product, Engineering, Leadership and Design teams to deeply understand business needs and translate them into data requirements, well-defined metrics, and analytical tools to enable KPI tracking
Design, build, and maintain scalable, reliable data models and infrastructure to support analytics, operations, and product use cases
Champion data quality, documentation, and execution to ensure observability and trust across the organization
Own all data aspects of the flights team line of business
Spearhead AB testing development and implementation to increase deployment trust.
Support ongoing and adhoc analyses to ensure business goals are met and to uncover areas of opportunity.