We're looking for a detail-oriented and proactive Associate Partnerships Manager to support and scale Partner Program.
This role focuses on day-to-day execution, operations, and optimization of affiliate partnerships, while working closely with the Strategic Partnerships Manager and cross-functional teams. It's a great opportunity for someone looking to grow their career in performance marketing and partnerships within a fast-paced, data-driven environment.
We believe three things matter for every role : drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Support onboarding of new affiliates, including account setup, documentation, tracking, and link creation
Manage day-to-day affiliate operations, acting as a point of contact for operational and technical questions
Monitor affiliate performance, troubleshoot tracking issues, and flag optimization opportunities
Review affiliate content and creatives to ensure brand, legal, and compliance alignment
Assist with campaign launches, promotions, and partner communications
Prepare regular performance reports and insights to support optimization and decision-making
Collaborate with internal stakeholders (marketing, legal, product, finance, operations) to resolve issues and support partner needs
Support scaling efforts across markets by ensuring operational readiness and consistency

In this role, youll manage the Enterprise sales cycle while working closely with Account Management and Ads teams to scale our companys Ads and Promotions offering across restaurant Enterprise
Day-to-day in this role youll:
Own the full Ads & Promo sales cycle within your Enterprise portfolio, including opportunity identification, meetings, proposals and ongoing guidance and support
Lead commercial conversations with restaurant Enterprise, franchisees, and senior decision-makers, building long-term strategic partnerships
Create tailored advertising and promotion solutions based on merchant goals, operational realities, and performance data
Extract, analyze, and interpret campaign results, translating insights into clear, actionable recommendations for sustainable growth
Collaborate closely with local Ads and Enterprise teams, sharing insights and best practices
Act as a knowledge partner by supporting, training, and motivating Account Managers to sell Ads and Promotions effectively.

we are looking for a Engagement Manager.
As an Engagement Manager, you will report to the Director of Engagement Management on the Professional Services team. Your main goals are to work with the sales team to position services value, introduce implementation best practices, and support closing the license sale while setting up the customer for success. Your performance will depend on your ability to operate in a pre-sales environment, excel in setting expectations with customers for a comprehensive and sound delivery plan. You must demonstrate prescriptive solution design and display project delivery credibility while presenting comprehensive implementation proposals for customers and prospects
RESPONSIBILITIES
During the course of a project, be the primary customer interface and perform project management activities that ensure adherence to our methodology.
Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and digital transformation leadership Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
Work with our Sales team to develop Statements of Work, and then deliver the implementation against the contracted timelines and Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project.
Have difficult conversations regarding project issues, risk management, budget, and timeline and formally capture and communicate outcomes of those meetings.
Manage customer escalations and coordinate cross-functional teams to resolve critical customer issues, owning the communication back to the customer.
Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets. Assist with the planning, tracking, documentation and status updates for the project.
Able to manage one or two large projects or a couple of small to medium sized interrelated projects requiring complex cross-functional collaboration and management at the program level.

We're looking for a Creative Specialist to join our team. In this role, youll shape the player experience from the first spark of a concept to final execution. You will be our AI pioneer, driving innovation by implementing AI-powered workflows for both narrative and visual content, while continuously pushing the boundaries of storytelling and visual excellence.
Responsibilities
Develop and implement AI-driven processes for narrative creation, visual content generation, and storyboarding
Lead brainstorming sessions and transform raw ideas into polished concepts and storyboards using cutting-edge creative tools
Constantly explore, test, and integrate new AI tools and creative methodologies to optimize workflows and boost team efficiency
Write captivating and unique copy for all game content - from event narratives and mini-games to push notifications and UI pop-ups
Oversee the games narrative direction, ensuring the creative vision aligns with brand identity and player expectations
Work closely with Designers, Product Managers, and Monetization teams to align creative output with product goals and KPIs.

Were growing rapidly, and seeking a highly motivated Senior Product Content Writer to advance our UX writing, documentation architecture, strategy, and design. If you have a passion for writing and you're excited to have an impact on a platform used by some of the biggest names in tech, we want to meet you! This is an opportunity to join a team thats defining its content strategy, with a vision towards creating a model that becomes the industry standard. Youll be working for an amazing offering in a growing market and working with a team of experienced product managers, engineers, and designers.
Your day-to-day will include:
Owning and managing all the content needs for your product pillar
Working with product managers, engineers, and designers to create concise, clear, and helpful microcopy
Providing UX/UI content and feedback in the product areas you are responsible for
Supporting the documentation of Help Center articles
Creating user assistance for Gongs features, including product tours and sidebar content
Helping to define and maintain the Content Team Style Guide, design system, and other team assets
Monitoring and responding to internal and external feedback channels to address customer needs and define content priorities
Staying up-to-date with market trends and finding new ways to showcase content that fits our global audience