דרושים » מוצר » Senior AI Product Manager

As a Senior Product Manager, you will define and execute the vision for Business Intelligence (BI), Social Listening, and Marketing Intelligence products within us. Youll work closely with engineers and cross-functional teams to build solutions that provide customers with deep insights into their social media performance, competitive landscape, and market trends.
Responsibilities
Conduct market research to identify trends, customer needs, and competitive gaps in BI, social listening, and marketing intelligence.
Engage with customers to understand how they leverage data for decision-making and uncover new opportunities.
Define and own the roadmap for BI, analytics, and social listening products, prioritizing features and enhancements.
Collaborate with engineering, AI, and data teams to develop dashboards, analytics, and reporting tools.
Ensure timely and high-quality delivery of new data-driven capabilities.
Partner with marketing, sales, and customer success to define positioning, messaging, and adoption strategies.
Train internal teams on new intelligence features and their business value.
Define success metrics (KPIs) to track product adoption and customer impact.
Continuously analyze product performance, gather customer feedback, and iterate on improvements.
Align with executives and cross-functional teams on strategy and product direction.
Communicate progress, insights, and key decisions with internal and external stakeholders.

A growing and we want you to join us!
were not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to measure, drive, and act to ultimately maximize the impact of their digital transformation and accelerate the return on their software investment. And with ~2,000 clients, including more than a third of Fortune 500 companies, working with us daily, were changing how enterprises interact with their technology.
Are you passionate about transforming the workplace with cutting-edge technology? As a Product Manager focused on Core Platform and GenAI at , youll drive B2B expansion and growth through innovative GenAI capabilities. already a critical tool for digital adoption, and your mission will be to make it indispensable to a broader audience within our customers' organizations. This role offers a unique opportunity to impact one of the companys most strategic drivers and influence how GenAI is reshaping the workplace. You will collaborate closely with Sales, Customer Success, and our customers to create innovative and intuitive GenAI experiences. Your research and insights into different personas and their needs will be crucial to our success. If youre ready to push the boundaries of how people interact with GenAI, this is the role for you.
What will you actually be doing?
Drive product features through their entire lifecycle: ideation, specification, development, release, analysis and iteration.
Conduct qualitative and quantitative research to discover and validate feature ideas.
Identify customer needs and opportunities through data analysis, interviews, and research.
Work closely with engineers to guide feature development and execution.
Partner with UI/UX designers to ensure an excellent user experience.
Analyze feature performance and identify optimization opportunities.
Collaborate with cross-functional teams to ensure an excellent customer experience.
Engage with customers to understand their evolving needs in the AI landscape.
Promote AI adoption across our customer base, emphasizing safe and effective use.

We are seeking a Loyalty Platform Product Manager with over 3 years of experience to lead the development and evolution of our Loyalty & Referral Product platform. This role is pivotal in ensuring our platform provides smart, scalable, and robust foundations that empower product teams to deliver exceptional features efficiently. You will work at the intersection of product, engineering, and data science to drive the development of internal tools, APIs, and systems that support an AI driven vision of Loyalty.

Responsibilities
Platform Strategy & Vision: Define and articulate the Loyalty platforms strategy, aligning it with overarching business goals and ensuring it meets the needs of various product teamsincluding AI/ML teams.
Cross-Functional Collaboration: Engage with engineering, AI/ML, design, and business stakeholders to gather requirements, prioritize features, and ensure seamless integration of platform capabilities.
Roadmap Development: Develop and maintain a clear, strategic roadmap for platform enhancements, balancing immediate needs with long-term scalability.
Developer Advocacy: Champion the needs of internal developers, ensuring the platform provides intuitive APIs, comprehensive documentation, and reliable tools to streamline their workflows.