What you will be doing: Salesforce Admin: Manage Salesforce configuration, maintenance, and enhancements to support business needs. Suggest out of the box solutions and support the Service Cloud, FSL and Salesforce mobile app. Implement & Optimize Information Systems : Lead the deployment of digital solutions, including new technologies or enhancement of current digital tools, while ensuring alignment with business requirements and IT best practices. System Integration: Develop and manage integration between various applications, ensuring seamless data flow and operational efficiency; using iPaaS integration tools such as Workato or different integration methods. Automation & Efficiency Improvements: Identify opportunities for automation, implement workflow optimizations, and reduce manual efforts through innovative solutions. Project Management: Oversee information system projects from inception to completion ensuring timely and successful delivery; Including timeline and budget management, project documentation and meeting security and compliance standards. Technical Support & Troubleshooting: Provide technical expertise and troubleshooting support for application-related issues, ensuring system reliability and performance.
Requirements: What you have:
* BSc. At Information Systems (or Industrial Engineering, IS specialize)
* Minimum of 3 years’ hands-on experience with Salesforce CRM / Service Cloud
* Minimum of 3 years’ experience in digital applications management, system integration, or IT project management.
* Proficiency in API integration, automation tools, and data migration techniques/ Workato – big advantage
* Strong analytical, problem-solving, and troubleshooting skills.
* Excellent project management and communication abilities.
* Good understanding of global-company business-processes
* A demonstrated ability to understand and articulate complex requirements
* A demonstrated ability to explore and self-learn new technologies
* Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
* Excellent English
* Familiarity with programming/scripting languages such as Python and SQL is a plus.
This position is open to all candidates.