We are looking for a Publisher Ops Account Manager to oversee and support publisher partnerships, focusing on optimizing revenue and driving business growth on Supply Side Platform (SSP). This role involves managing all aspects of account management, from onboarding to ongoing client communication, and requires collaboration with cross-functional teams to deliver exceptional service and solutions.
What You'll Do:
Build and nurture long-term relationships with publishers, managing onboarding, account optimization, reporting, billing, and ongoing communication.
Proactively monitor and analyze data metrics to enhance performance and achieve publisher Key Performance Indicators (KPIs).
Act as a dedicated publisher advocate in cross-functional meetings, collaborating with Accounting, Product, Engineering, Ad Operations, and Business Development teams.
Regularly communicate with Demand Operations to understand inventory demands and market trends, strategically planning to maximize overall revenue.
Develop expertise in products and technologies to identify growth opportunities.
Requirements: Bachelors degree - required.
Experience in the Ad-Tech industry - an advantage
Tech-savvy with an aptitude for learning new systems.
Proficient in Microsoft Excel.
Highly organized with exceptional attention to detail.
Ability to troubleshoot, prioritize and multitask in a fast-paced environment.
Excellent interpersonal skills (written and verbal)
Strong problem-solving and quantitative analytical skills.
Resilient with the ability to navigate change and withstand adversity.
Fluent English - reading, writing & speaking.
This position is open to all candidates.