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We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist our internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with our specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel. Schedule is Mon - Fri, 9am-6pm (Friday/work from home).
Responsibilities:
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions.

We are growing rapidly and we are seeking a Senior Full Stack Developer to join our technology team. This position will be instrumental in developing new products and capabilities on our platform for our clients.
Responsibilities
Collaborate closely with Product and Design teams to build new features end-to-end.
Coordinate with engineering and product leadership to define projects that help us meet business objectives.
Support existing platforms including: additions to features, upgrade of technology and implementation of new clients requests.
Work with support to investigate and debug technical support requests and client issues.
Work in an Agile environment, at a sustainable pace of one/two-week sprints.
Continuously learn and evaluate new technologies and guide team decision making.
Mentor, pair, and delegate work to encourage the professional and technical growth of peers.

we are looking for a Senior Backend Developer.
What Youll Do:
Design, scale, and operate high-throughput, low-latency services to support high scale of ingestion, augmentation, continuous ML training, and real-time prediction.
Design, implement, deploy and own E2E Cloud clusters, services, and infrastructure to support extreme workloads and traffic flow while maintaining a lean design and low-maintenance architecture.
As all our systems are data-driven you will have an analytical aspect in measuring your modules both business and performance-wise
Build internal simulation tools and validation endpoints that let the team test changes against live traffic before they ship
Work side by side with data scientists and researchers - designing, implementing, and owning entire areas of the system from prototype to production
Technological superiority is what gives us our edge so youll work and be up to date with the latest tech and trends

We are growing rapidly, and we are seeking a Full Stack Developer to join our technology department. This position will be instrumental in developing new products and capabilities on our platform for our clients.
Responsibilities
Collaborate closely with Product and Design teams to build new features end-to-end.
Coordinate with engineering and product leadership to define projects that help us meet business objectives.
Support existing platforms including: additions to features, upgrade of technology and implementation of new clients requests.
Work with support to investigate and debug technical support requests and client issues.
Work in an Agile environment, at a sustainable pace of one/two-week sprints.
Continuously learn and evaluate new technologies and guide team decision making.
Mentor, pair, and delegate work to encourage the professional and technical growth of peers.

We are searching for an adaptable and quick-learning IT Support Engineer to join our global IT team. This role involves delivering technical support across our various offices, managing local and remote IT infrastructures, and ensuring efficient tool and system utilization. The ideal candidate possesses a robust IT foundation, embraces various technologies, and has an inherent passion for continuous learning. In close collaboration with all departments you'll contribute to the operational success of technology solutions that fuel our growth.
Responsibilities
Oversee day-to-day IT operations, including hardware, software, and network troubleshooting, support, and maintenance
Develop documentation and user training materials on software and tools
Establish scalable employee lifecycle management processes, ensuring seamless and compliant operations
Develop and execute IT policies and procedures that enhance data security, system integrity, and availability
Enforce compliance with ISO27001 or other information security standards
Permissions and licenses management across company apps
Manage and maintain hardware inventory, orders, and external vendor relationships
Package and distribute software packages across various operating systems.

we are looking for a Senior DevOps Engineer.
What Youll Do:
Design, scale, and operate high-throughput, low-latency infrastructure supporting RTB bidders and ML prediction services at extreme scale (2Million+ QPS).
Own production GCP environments end-to-end, including deployment, monitoring, 99.999 uptime, incident response, and post-mortems.
Build and maintain infrastructure for massive data ingestion (up to 1TB per hour), continuous ML training pipelines, and real-time prediction systems.
Develop and evolve CI/CD pipelines, DevOps automation, and infrastructure-as-code practices.
Work closely with engineering and data science teams, taking full ownership from design through production and ongoing operations.
Continuously evaluate and introduce improvements to our infrastructure stack, tooling, and operational practices.
Our core stack includes GCP, Kubernetes, Prometheus, Grafana, Python, Go, BigQuery, Redis, Prefect, Aerospike and MySQL. We are looking for someone experienced, independent, and opinionated about production systems, but still curious and eager to improve how things are built and operated.

We are looking for a Salesforce Business Analyst to join our growing Information Systems team to help develop and maintain our Salesforce application.
The ideal candidate will be as passionate about business processes as they are about building them. As a Business Analyst, you will interface with businesses to ensure timely and effective delivery of Salesforce solutions for the business requirements.
This is a temporary role for at least 6 months (maternity leave replacement) and entails collaboration with executive leaders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, high-growth environment.
If you're keen on improving the lives of your co-workers, constantly learning new processes and building tools for them - this is the job for you!
What will you actually be doing?
Lead projects end-to-end: full definition and design, development, training & communicating to stakeholders.
Document, design and test system implementations and launch support of solutions using Salesforce best practices.
Provide tactical support for any issues and bugs that are reported on the Salesforce platform.
Build systems, integrate third-party tools, migrate data, train employees, and provide ongoing support to our internal Sales, Marketing and Services organization users.
Manage change communication and coordinate end-user training for system implementations.
Build and deliver solutions using point and click, code, 3rd party tools and APIs.
Create clear, concise and complete functional specifications & think through problems to make actionable recommendations.

Required Technical Support Engineer
About the position
An SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging our features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
Together, SAP and us form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with our intuitive digital adoption platform.
As a Technical Support Engineer, you will report to the Support Manager. You will be the trusted point of contact for our portfolio of customers, beginning from the point of sale and extending through onboarding, project success, and renewals. As a Technical Support Engineer, you will play a crucial role in delivering prompt and effective solutions to our customers, ensuring we meet our Service Level Agreements (SLAs) and achieve high customer satisfaction. Additionally, you will actively contribute to our knowledge base and customer community, enhancing the overall customer experience.
What You'll Own
Communicate with customers via email, live chat, and screen shares.
Act as a trusted advisor to our customers, promoting product knowledge and self-sufficiency.
Develop in-depth knowledge of our products and their features.
Engage with customers to understand and fulfil their goals with our solutions.
Apply and share best practices for optimal use of our products.
Innovate and propose ideas for enhancing the overall customer experience.

Required Pre-Sales AI Consultant
About the position
Industry leader? Well, how about an industry creator?!
Now an SAP company, were not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, were transforming how enterprises interact with their technology.
So, if youre an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, this is the place for you!
As a Pre-Sales AI Consultant, you will work closely with Sales and Presales teams across EMEA to support customers in evaluating, adopting, and scaling our AI. You will help align customer AI strategies, architectures, and business objectives with our AI
capabilities, acting as a trusted technical advisor throughout the sales cycle.
This role is highly customer-facing and hands-on. You will guide technical discovery, lead
AI-focused demonstrations and proofs of concept, and support customers as they assess how
Our AI fits into their broader enterprise AI initiatives. You will also collaborate closely with internal stakeholders across Sales, Product, Engineering, and Support to ensure customer feedback and market insights are effectively shared and acted upon.
This role reports to the VP of Presales, EMEA and supports customers across the region, with a primary focus on markets where we have a strong presence, including the DACH, the UK + Ireland, and Israel.
Partner with our Account Executives and Presales teams across EMEA, taking a consultative role in customer evaluations of our AI.
Lead AI-focused discovery sessions, answer technical and architectural questions, and guide customers through solution design considerations.
Build, customize, and deliver product demonstrations that clearly communicate the value of our AI.
Manage technical proofs of concept, both remotely and onsite, including coordination with internal Engineering and Support teams when needed.
Develop strong technical relationships with customer stakeholders, positioning yourself as a trusted AI advisor.
Support escalations and complex technical discussions, ensuring timely resolution and clear communication.
Participate in regional field activities such as customer events, executive briefings, and internal enablement sessions.
Act as a conduit between customers and internal teams by sharing structured feedback on product gaps, market trends, and customer needs.

Were looking for a talented Full-Stack WordPress Developer to have a major impact on our journey. At Elementor, we build a real product that gives real value to millions of users. You will develop in PHP and React/JavaScript (ES6+), creating tools that empower web creators to build their future, one pixel at a time.
Responsibilities
Challenges:
Product as a Platform - Elementor is a platform on which thousands of applications have been built. Youll face the challenge of developing a reliable platform to support those businesses.
Youll design and write high-quality components to enhance system capabilities while maintaining system quality and stability.
Youll work on a complex and technical product with many different use cases that is used by millions of web sites and customers.
Responsibilities:
Plan and develop new user-facing products and features
Participate in the technical design of features
Ensure the technical feasibility of UI/UX designs
Maintain the stability of the system using automated tests
Collaborate with other team members and stakeholders

We are looking for a Compliance Analyst to join the CISO team. Reporting to the GRC Team Leader, you will fulfill an essential role, joining the team in accomplishing important Compliance projects, ensuring that all our systems and products are safe and meet the required standard.
What will you actually be doing?
Track enterprise compliance across multiple security frameworks including security, privacy and AI frameworks (ISO, SOC, etc) and maintain up-to-date records of requirements and corresponding mitigating controls.
Continuous monitoring of internal security processes to ensure compliance, and liaise with IT and business stakeholders to confirm current security arrangements and maintain systems security process.
Assist with the education and awareness programs to promote security and privacy in the company.
Creatively overcome obstacles so that the Compliance Controls will continuously operate alongside the business activities.
Review proposed changes on an ongoing basis to determine the impact on security and privacy.

Join our strong AI group as a Senior Full Stack Engineer to lead development on Sticklight, our high-momentum B2C vibe-coding platform that has already gained significant traction. This is a pivotal role where you will collaborate with top professionals to build a product designed for massive scale and worldwide reach.
You will be responsible for crafting scalable, AI-driven systems and intuitive interfaces across the full stack - from robust backend microservices to modern React-based frontends. Your passion for platform engineering, dedication to developer experience, and focus on business objectives will directly drive transformative impact for the product.
Responsibilities:
Platform & Scale: Bbe a key contributor to the design, planning, and development of Sticklight's high-quality, high-scale features and core platform foundations.
Full Stack Development: Craft and maintain robust backend microservices and modern, intuitive React-based frontend applications for a smooth user experience.
Reliability & Monitoring: Champion monitoring, observability, and high availability of the system to support rapid growth in a production environment.
Innovation & AI: Research, introduce, and incorporate new technologies, best practices, and emerging AI tools/models to continuously elevate the stack and advance AI-driven workflows.
Cross-Functional Collaboration: Partner closely with Product, Design, and Engineering peers to deliver on strategic business objectives.

We are seeking a Digital Adoption Project Lead to join our SAP Embedded Program. This role is responsible for the end-to-end management and delivery of digital adoption initiatives embedded within SAP platforms, ensuring successful execution against agreed scope, timelines, and business outcomes.
The Project Lead acts as the primary point of ownership for assigned SAP platforms coordinating cross-functional resources, managing expectations, and driving delivery across complex SAP release cycles. This role focuses orchestrating delivery, stakeholder alignment, and program success.
So what will you actually be doing?
Project & Delivery Ownership
Own the end-to-end delivery cycle of SAP Embedded digital adoption projects, from intake through launch and post-go-live maintenance, including timelines, milestones, and ensuring high-quality delivery
Ensure delivery aligns with pre-agreed scope, success criteria, and program objectives.
Plan and coordinate resource allocation across R&D, Solutions Engineers, Designers and supporting teams.
Drive regular project governance cadences, including status updates, risk reviews, and stakeholder check-ins.
Stakeholder Management
Serve as the primary point of contact for assigned internal customers, building and maintaining strong, trusted relationships with all stakeholders.
Act as an advocate for technical and operational needs within the SAP Embedded Program.
SAP Release & Environment Coordination
Maintain a deep understanding of SAP release cycles, system changes, and deployment timelines.
Coordinate adoption activities in alignment with SAP releases, upgrades, and process changes.
Ensure dependencies between SAP changes and digital adoption deliverables are clearly identified and managed.

We are looking for a Full-Stack Developer to join our analytics department.
Our analytics solution provides dashboards and contextual insights for both our customers and internal departments.
As a developer here, you will be a part of the outstanding analytics group which builds a Real-Time Analytics Platform for our customers. We are looking for people who look at the world differently, people who are passionate about making sense out of huge amounts of data, who explore, analyze and lead the solutions they envision. If you are passionate about developing an innovative product, making an impact, and strive to work with the industrys best talent as part of one of the fastest-growing and successful startups around - this is where you want to be!
What will you actually be doing?
End to end development of features and systems that are used daily by key stakeholders, both internally and externally
A technical focal point for software development best practices and design of main components, services and systems.
Be part of an organic team developing in a fast paced environment based on CI/CD.
Investigate, implement and share new technologies and ideas.

We are looking for an experienced QA and Automation Engineer to design test scenarios and execute manual and automated test plans for web applications.
We are looking for people who look at the world differently, people who are passionate about making sense out of huge amounts of data, who explore, analyze and lead the solutions they envision. If you are an engineer that is passionate about being part of an innovative product, making an impact, and striving to work with the industrys best talent as part of one of the fastest growing and successful startups around - this is where you want to be!
So what will you actually be doing?
Design, plan, analyze QA tests for web applications.
Work closely with the development teams and be part of a development cycle.
Design and execute automated end-to-end regression and sanity tests, identifying gaps and deficiencies.
Assess delivery readiness and maintain outstanding UX/UI standards through manual testing as needed Review final product functionality before releases.
Handle software updates, patches, and bug fixes.