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About the Role:
We are looking for a highly motivated International Technical Support Specialist to provide top-tier support to customers worldwide via email, Zendesk ticketing system, and phone calls. In this role, you will handle complex technical issues, analyze logs, and develop a deep understanding of SaaS workflows. The position requires strong analytical skills to perform Root Cause Analysis (RCA), deliver creative solutions, and clearly communicate technical explanations in English - including guiding users in cases of incorrect usage.
Key Responsibilities:
Ticket Management: Manage support tickets using Zendesk, ensuring full documentation and adherence to SLA (Service Level Agreement). Technical Troubleshooting: Analyze log files and use tools such as Elasticsearch, Kibana, or similar platforms to identify and resolve issues. Root Cause Analysis: Diagnose whether issues stem from system bugs or user errors, including proper documentation in bug tracking systems. Collaboration with R&D: Open and manage bugs in Azure DevOps, including attaching logs, screenshots, and detailed technical information. Customer Communication: Provide clear, professional responses in English, including technical explanations, guides, and references to the Knowledge Base. Documentation & Knowledge Sharing: Maintain and update FAQs, create user guides, and support internal knowledge transfer across teams. Escalation Management: Escalate complex issues to higher-tier support when necessary.

abra SAP Department is seeking for an SAP CRM Consultant. We are looking for a skilled SAP CRM Functional Consultant with strong business understanding and hands-on implementation capabilities to join the Digital & CRM domain in a leading retail and energy organization. The role focuses on implementing, configuring, and supporting SAP CRM On-Premise solutions while working in a complex, enterprise-scale environment that impacts large-scale customer experience and digital journeys. This role requires strong functional SAP CRM expertise, proven ability to lead end-to-end processes, and the capability to translate business needs into system solutions, specifications, and actionable deliverables across multiple stakeholders. A full-time position, based in the Sharon area, Israel. Key Responsibilities:
* Implement and maintain SAP CRM On-Premise solutions in alignment with business requirements
* Analyze and define end-to-end business processes across customer service, sales, and digital CRM journeys
* Lead projects and tasks from requirements gathering through design, implementation, and production rollout
* Write functional specifications and work closely with development, integration, QA, BI, and infrastructure teams
* Provide ongoing production support, troubleshooting, and resolution of system issues
* Work with multiple internal stakeholders and external system interfaces
* Support and guide users while ensuring system stability and continuous improvement
* Drive process optimization and business efficiency initiatives across CRM domains

Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. The IoE group specializes in making SolarEdge devices smarter and more connected. By joining us, you’ll have the chance to be involved from early stages of architecture & design planning, through development and testing phases up to integration within SolarEdge hardware products, infrastructures, and field deployment What you'll be doing in this position:
* Design, develop, test and maintain user space embedded applications, both in low level and system level.
* Participate in design reviews, architecture definition, test planning and integrations.
* Debug and troubleshoot software issues
* Keep up to date with the latest industry trends, IoT technologies, and development tools.
* Work with adjacent teams such as software, integration, system, support and hardware.

Country:
Israel

City:
Herzliya

We are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we’re reshaping how financial technology is developed and delivered. .

The Role:
The Engineering Support team is dedicated to creating a positive onboarding experience for our customers. We guide them through the entire process - from initial setup to ongoing support. Our team combines technical expertise with business orientation to deliver a seamless and effective experience. This role requires ability to work full time from Sunday to Thursday during US EST hours with some flexibility

Who You Are:

* You’re a people person with a strong sense of empathy for customers.
* You can read situations, understand team dynamics, and take initiative to get things done.
* You’re tech-savvy with a developer’s mindset and business-oriented, ensuring a positive customer experience.
* You have a customer-first mindset, ensuring their needs and experience are always your top priority.


What You’ll Actually Be Doing:

* Support enterprise-level Partners and internal teams with technical onboarding and integration to our systems.
* Provide ongoing technical support, including troubleshooting, investigating error messages, resolving coding issues, and addressing errors related to system updates.
* Collaborate closely with internal departments such as Development, IT, NOC, Implementations, Operations, and Relationship Management.

Why You’ll Love Working Here:

* Flexible hybrid work model: three days a week at our Jerusalem office
* Monthly wellness reimbursement – from therapy to gel manicure, it's up to you
* Full Keren Hishtalmut, private health and dental insurance
* Volunteer days, donation matching, Yoga and Pilates
* A supportive, collaborative culture that puts our people first

Next Step:
Hit Apply!

Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us means influencing hundreds of millions of users and shaping the journey toward becoming a true super-app. Our mission is to make people’s lives easier by enabling meaningful connections — from special moments with friends and family, to building businesses and pursuing passions. We’re looking for a Senior Data Analyst who combines strong technical skills with a strategic mindset and curiosity for how data drives user experience and growth in social mobile apps. You’ll partner closely with product, engineering, and marketing teams to turn data into clear insights and measurable business impact. If you’re passionate about uncovering insights, leveraging data and AI for smarter, faster results, and driving decisions at scale; we’d love to hear from you!

Responsibilities:

* Identify opportunities for improvement through data analysis aligned with company strategy.
* Partner cross-functionally to translate data findings into actionable product and business decisions.
* Design, run, and analyze A/B tests to evaluate product changes and user experience optimizations.
* Build, automate, and maintain dashboards and reports to track platform health, user behavior, and key trends.
* Communicate findings clearly to stakeholders, influencing both tactical and strategic decisions.
* Leverage AI and automation tools to accelerate analytical workflows and uncover deeper insights.

Advantages:

* Background in statistics, causal inference, or experimentation frameworks.?
* Experience mentoring analysts or leading analytical projects.?
* A deep interest in social, communication, or engagement-driven apps.

Experience:
6+

Were looking for a Backend Engineer to join our core team and push forward the technology that powers our fraud prevention engine. In this role, youll work closely with Data Analysts and Data Scientists to evolve the logic, infrastructure, and performance of our decision-making systems.

Youll design and build high-performance backend services, improve latency and reliability at scale, and contribute to the architecture of a distributed microservices ecosystem running in Kubernetes. This is an opportunity to make a direct impact on our product, performance, and customers in a fast-moving startup environment where ownership, initiative, and curiosity truly matter.

Were looking for a Fullstack Engineer to join our team and push forward the technology that powers our fraud prevention engine. In this role, youll be responsible for evolving the logic, infrastructure, and performance of our systems, spanning both frontend interfaces and high-performance backend services.

Youll design and build user-facing features and resilient backend services end to end, improve latency and reliability at scale, and contribute to the architecture of a distributed microservices ecosystem. This is an opportunity to make a direct impact on our product, performance, and customers in a fast-moving startup environment where ownership, initiative, and curiosity truly matter.

abra SAP Department is seeking for an SAP FI/CO Functional Consultant. We are looking for a skilled SAP FI/CO Functional Consultant to analyze business requirements, design SAP-based financial solutions, and implement enhancements across the FI/CO module. This role requires strong functional SAP knowledge, deep understanding of financial processes, and the ability to translate business needs into clear system specifications and development guidelines. A full-time position, based in Central Israel.
?Key Responsibilities:
* Implement and configure SAP FI/CO solutions according to business requirements
* Analyze client needs and translate them into functional specifications and process documents
* Provide detailed work instructions to developers and ensure alignment with business logic
* Support users and customers while optimizing solutions using standard SAP capabilities

We are transforming the world of networking for massively scaled AI factories through Spectrum-X: Our Ethernet Networking solution. We need automation engineers with strong coding skills to join our Spectrum-X team and create the products that will drive the next phase of AI growth. Aa a Software Engineer you will ensure that the solution's software features are developed, tested and delivered to meet the high standards of our customers. Do you want to help create the most exciting solutions in the world of networking today? If so, read on.

What you'll be doing:

Participating in an international team of software engineers working on products for testing our ethernet networking products.

Designing and implementing robust, maintainable, and efficient automation test suites for end-to-end testing of AI ethernet networks.

Engaging directly with our customers to ensure we are aligned on their networking requirements and solve their problems.

Debugging and diagnosing complex networking problems.

We're looking for a Senior Data Scientist to join the AI cybersecurity team in the Security and Networking Architecture group. As a Senior Data Scientist youll have the opportunity to take an active part in the research and development of our world-class networking and data center security products. This role involves creative problem solving alongside engineering teams, and is key for the continued success of AI networking security.

What youll be doing:

Developing agentic AI systems for security, combining generative models, RAG, and tool-augmented reasoning to automate threat analysis and response workflows.

Optimizing and fine-tuning models for performance, scalability, and resource utilization, considering factors such as latency, efficiency, and cost.

Developing, implementing and improving models and algorithms across media types, whether time series, images, text, audio or video.

Leveraging data pipelines to efficiently process and transform large volumes of data for training and inference purposes.

Applying alignment techniques and parameter efficient fine-tuning to improve model performance.

Measuring and benchmarking model and application performance to drive improvements.

Driving the gathering, building, and annotation of domain specific datasets for benchmarking and training.

Collaborating closely with software and hardware engineers on new features and improvements. Participate in developing and reviewing code, design documents, use case reviews, and test plan reviews.

We're looking for a Senior AI Infrastructure Engineer to join a group that specializes in Security and Networking, and specifically ML/AI, MLOps, and agentic AI development. As a Senior AI Infrastructure Engineer, youll build and maintain the infrastructure, tools and processes necessary to support the AI lifecycle in a production environment. You will collaborate closely with data scientists, software engineers, and security architects to ensure smooth development, deployment, evaluation, and optimization of AI pipelines, models, and agents. This role requires a balance of high-level engineering rigor and a collaborative spirit; youll be a technical anchor and a supportive peer for teams across the organization.



What youll be doing:

Architecting, developing and optimizing scalable infrastructure for deploying security and networking AI models and agents in production.

Managing ML/agentic workflows to ensure performance, high availability, resource efficiency, and cost-effectiveness.

Designing and implementing pipelines and frameworks for AI training, inference, and experimentation.

Partnering with data scientists and security architects to operationalize AI agents, including packaging and integration with existing systems. This includes contributing to and reviewing code, design documents, and test plans.

Partnering with DevOps teams to integrate pipelines and workflows into CI/CD processes, ensuring reliable deployments and rollbacks.

Building proactive monitoring systems to identify issues in quality and infrastructure before they impact production.

Implementing access controls, authentication mechanisms, and encryption standards to keep our AI models and data secure.

Documenting guidelines and leading knowledge-sharing sessions to elevate the teams collective development expertise.