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were looking for a bright and passionate Senior Software Engineer to join our Access Clients team. In this critical role, you will design, develop and maintain core components of our Access Clients which are used by hundreds of thousands of users worldwide, on various households and enterprise environments. You will help taking the Windows Client to the next level of functionality and stability, developing core Service functionality as well as user-facing components.

Responsibilities:

Developing core components for C++ Windows Service and applications.
Working on the cross-platform C SDK library which runs on all major operating systems.
Researching new technologies.
Taking ownership on new features and leading collaborative efforts.
Support the entire application lifecycle, including release management and supporting production.
Collaborate with quality assurance, technical support, product-management and other engineering teams to deliver integrated features.

Required Senior Software Engineer
About the Role
The Policy team is building our Policy Protect app, a web application platform that merchants can configure and monitor their business policies in different use-cases such as refunds, returns, and more. Our work involves a robust analysis flow and models that evaluate claims in both offline and online environments to determine their legitimacy and prevent fraud.
Our Stack: Node.js, Kafka, Elastic, Aerospike, Docker, Kubernetes, Prometheus, Grafana.
What You'll Be Doing
Design and develop a highly reliable, available, and scalable architecture for our core services in a new promising product
Deploy your code to production daily (we have advanced CI/CD pipelines)
Be a strong owner of production systems, keeping them running smoothly
Active part in planning the team roadmap and products
Collaborate with other engineering teams and product managers teams to work on cross-department projects.

Were looking for an experienced Engineering Team Lead to join the team. In this critical role, you will lead an excellent team and solve architectural and engineering challenges. You will be building highly scalable solutions, providing management common capabilities for multiple services and domains.

Responsibilities:

Lead an excellent team through recruitment, mentoring, and day-to-day management
End to End development from the processing of large-scale data to web interfaces
Working closely with product management and automation team
Performing ongoing research and prototyping for new features and product ideas
Implementing and testing enterprise platform solutions
Researching new technologies and adapting them for use within the companys product
Collaborating with multiple development teams

Were looking for an experienced Software Team Lead to join the Cato team. In this critical role, you will lead an excellent team of experienced engineers and solve architectural and engineering challenges. You will be building highly scalable solutions, providing infrastructure and value to a new asset management product.

Responsibilities:

Lead and develop a new SaaS product from scratch to production, and participate in defining the specifications, architecture, and other tech-related areas of the project.
Build an excellent team through recruitment, mentoring, and day-to-day management
End to End development from the processing of large-scale data to web interfaces
Working closely with multiple stack holders - product management, research, SOC and NOC services, and automation teams
Designing and Implementing enterprise platform solutions
Researching new technologies and adapting them for use within the companys product
Collaborating with multiple development teams.

We are looking for a Tech Lead - Data Platform.
As a tech lead, you will take a leading part in designing and building the infrastructure for connecting and analyzing huge, privacy protected datasets in the cloud using Java, Spark and other technologies and mentor team members.
What You'll Do:
Design and develop platform capabilities for scalable data products tailored to enterprise customers
Collaborate with Product Managers, Software Engineers, and DevOps Engineers to gather requirements, create system and feature design documentation, and implement solutions across diverse environments
Write Java-based back-end code, leveraging Spark, various cloud services, and relational databases
Partner with the production team to define solutions, monitor services, troubleshoot issues, and identify cost optimization opportunities
Mentor and guide team engineers, providing support in their daily tasks and development
Build and use monitoring infrastructure to track services, troubleshoot problems, and optimize performance, throughput, and costs
Address privacy challenges to ensure the protection and confidentiality of consumer and patient data

Were looking for a highly motivated Project Manager who is passionate about innovating on behalf of our internal customers. This individual will play a critical role in defining and executing projects related to tools, processes, and data. The ideal candidate will work closely with support leadership and other departments within the company to understand the evolving needs of our global support organization. Additionally, this role will ensure the proper utilization of provided solutions through rigorous quality assurance processes.
This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and security cloud platform, and is on a fast track to becoming the worldwide market leader dont miss it!

Responsibilities:
Define, plan, and execute projects focused on enhancing tools, processes, automations, data, and reporting.
Collaborate with cross-functional teams to understand needs, gather requirements, and deliver on objectives to ensure alignment and integration of projects.
Work with software engineers and documentation specialists within the team to deliver tasks and projects.
Monitor project progress and make necessary adjustments to ensure timely and successful completion.
Implement quality assurance processes to ensure solutions are effectively utilized by the support teams.
Conduct regular reviews and audits to identify areas of improvement and ensure adherence to best practices.
Develop and maintain reporting frameworks to track key performance indicators and operational metrics.

We are seeking a highly skilled and motivated Senior System QA Engineer to join our growing team.
This role is critical in ensuring the quality of our network-driven systems. As a System QA Engineer, you will be responsible for end-to-end testing of complex systems, ensuring they meet the highest standards in both functionality and user experience.

Responsibilities:

Perform real-life scenario testing to simulate customer usage and identify edge cases or unexpected behaviors.
Conduct scale and performance testing, evaluating system behavior under load, stress, and high availability conditions.
Collaborate closely with R&D, DevOps, and Product teams to understand feature design and customer expectations.
Utilize your advanced networking knowledge to validate configurations, routing, connectivity, and security elements.
Investigate and report defects with detailed logs, reproduction steps, and impact analysis.
Participate in cross-functional team reviews, improving test strategies and system robustness.
Champion a customer-oriented mindset, ensuring that all testing reflects real-world user needs and pain points.
Design and execute manual e2e system testing procedures for both backend and integrated environments.

Required Technical Support
As a Technical Support you will:
Handle customer requests professionally, maintaining SLAs and high satisfaction rates
Own complex cases and escalate effectively across internal teams (R&D, Product, SecOps, etc.)
Troubleshoot technical issues, conduct root cause analysis (RCA), and deliver resolutions
Collaborate cross-functionally with Engineering, DevOps, SecOps, FinOps, SMB, SE, Product, FieldOps, Finance, CompOps, Network, and Risk
Communicate clearly and empathetically with customers via HubSpot, phone, and email
Verify functionality in Sandbox and Production environments to support accurate issue resolution
Document solutions, best practices, and contribute to the internal knowledge base
Support and guide Tier 1 agents, acting as their escalation point
Assist with the onboarding and training of new Tier 1 agents.

We are seeking a highly skilled and experienced Senior Risk Operations Analyst to join the RiskOps Infrastructure & Modernization team. In this pivotal role, you will be responsible for driving the modernization, enhancement, and automation of our risk & compliance processes and workflows across the organization. You will play a critical part in strengthening our risk and compliance operational frameworks, ensuring operational efficiency, adhering to regulatory requirements and fostering a culture of continuous improvement within a rapidly evolving global fintech environment.
Responsibilities:
Lead the strategic design and implementation of enhanced and automated and AI-based risk operations and compliance operations processes and workflows, leveraging cutting-edge technologies and best practices.
Drive the improvement and creation of comprehensive RiskOps knowledge bases, procedures, training programs, and policies to ensure consistency, efficiency, effectiveness and clarity across all relevant teams.
Monitor progress and measure performance, embrace ongoing improvements framework.
Provide support during audits and regulatory examinations.
Support cross-company processes and ad-hock tasks.
Continuously monitor the performance, progress, and exposure of risk-related activities, ensuring the effective implementation of recommendations and remediation plans.
Identify, assess, and address potential operational and technological risks within the risk/compliance/operations infrastructure, collaborating with relevant departments to establish robust mitigation strategies.
A data-driven approach, utilizing insights to inform decisions and drive continuous improvement.
Promote a culture of proactivity, efficiency, innovation and continuous learning within the risk and compliance functions.

Required Software Developer
As a Software Developer you will be responsible to:
Play a key role in designing and implementing infrastructure solutions to support our development and deployment processes.This role requires a versatile individual with strong technical skills, an out-of-the-box thinker, and a passion for solving challenging problems in cloud-based environments.
Key Responsibilities:
Develop, maintain, and optimize Python-based services and tools for cloud platforms (AWS preferred).
Design and implement scalable and secure infrastructure solutions, leveraging modern cloud technologies.
Build and maintain APIs, microservices, and server-side applications using Python frameworks
Collaborate with cross-functional teams to integrate CI/CD pipelines and improve deployment efficiency.
Troubleshoot and resolve technical bottlenecks in cloud-based systems.
Contribute to system architecture design and ensure best practices are followed.
Stay up-to-date with emerging technologies and trends to continuously improve development and deployment processes.

We are looking for a Senior Backend Developer.

As a Backend Billing Team Leader , you will lead and mentor a global team of 8 engineers that build superb Billing applications and systems that is the basis for product.

The Billing team is responsible for building and maintaining compliant billing system that supports both B2C and B2B customers, as well as our drivers and fleets.

We handle high-scale financial transactions, ensuring accuracy, compliance and reliability.

You will be working in collaboration with other team leaders and team members on requirements, design, and development.

The ideal candidate will have strong managerial experience in managing teams, and must have high professional skills, great interpersonal skills, and a proven track record of building strong technological teams. We are looking for people who are passionate about the technology required for building high-quality products.

We are seeking a skilled Backend Engineer to join our team and implement advanced AI solutions in our travel and expense management products. The ideal candidate will have strong backend engineering expertise and enthusiasm for working with cutting-edge AI technologies.

About the Role: You'll be responsible for designing and implementing backend services that integrate AI capabilities including large language models (LLMs), retrieval-augmented generation (RAG), and conversational interfaces into our consumer-facing products. This is an opportunity to expand your expertise into AI while leveraging your strong engineering foundation.

What Youll Do::
Design and develop scalable, high-performance backend services and APIs.
Implement integrations with AI platforms and services.
Work with AI specialists to translate AI capabilities into production-ready features.
Ensure high reliability, performance, and security of AI-powered systems.
Collaborate with product and engineering teams to gather requirements and deliver solutions.

As a Staff DevOps Engineer, you will own production infrastructure across our cloud environments and work closely with platform, dev-infra and automation tests teams to drive operational excellence. You need to be ready to lead cross-team initiatives, proactively identify areas for optimization, and define scope both for yourself and the team.

You will be responsible for:

Keeping production stable and working, having a dedicated team as a first line of support
Improvement of existing CI/CD processes based on the feedback from product and infra teams
Improving the organization's FinOps posture

Required Customer Support Specialist - Student Position
As a Tier 1 Customer Support you will be responsible for:
Be the first line of defense and escalation for any technical issues
Elegantly handle customer requests and maintain our SLA & customer satisfaction
Escalate and own issues internally and externally with service providers / partners
Extend our knowledge base
Work across departments (Engineering, DevOps, Prof Services, etc.) to resolve customers issues.