לוח משרות דרושים הייטק תוכנה לדוברי אנגלית

We are looking for a Technical Writer.
Responsibilities:
Write up descriptions of new features and write procedures on how to configure them.
Work directly with R&D to obtain information of new features.

We are looking for an experienced Product Manager to join our product team at Upwind, the runtime-powered CNAPP that revolutionizes cloud infrastructure security. As a Product Manager, you will have a pivotal role in steering the strategic direction of our product, contributing to the ongoing success of our mission to redefine cloud security. If you are a forward-thinking Product Manager ready to make an impact in a fast-paced and innovative environment, we invite you to be a key player in our dynamic team.
Responsibilities :
Leading, defining, and building features, capabilities, and domains within Upwind's product.
Engaging with customers and the sales team on strategic accounts, providing strong technical leadership.
Collaborating closely with our talented R&D teams to build impactful features.
Taking ownership of all product aspects from design through development and rollout.
Collaborating with Product Marketing, Customer Success, and Sales to deliver an exceptional Upwind experience to our customers.

Were looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. Youll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.
Responsibilities :
Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.
Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.
Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.
Create and update support documentation while logging all interactions in the support system.
Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.
Requirements

We are seeking an AWS Account Executive in the public / Defense Sector. As an AWS Account Executive in the public / Defense Sector, you can work with the Public Sector across all stages, verticals, and sizes. You will support customers in evolving their business to the cloud. In this role, you will advocate for the public sector with the AWS Platform as an enabler of technology for business innovation, working with business and technical stakeholders to leverage the AWS platform and ecosystem.
Summary of Key Responsibilities:
Own the full sales cycle, from identifying opportunities to building relationships with key stakeholders to negotiation and contracting
Responsible for developing and maintaining long-term strategic relationships with key stakeholders of the customer organization
As business executives, we work with existing and new customers to optimize their Cloud operation.
Successfully worked in a large-scale environment, and strategically impacted a diverse customer portfolio, preparing sales proposals and ongoing sales activities
Collaborate resources to support customer interests and further drive solution adoption
Support defined territory of Israeli Government and Public Sector entities (Project Nimbus), and/or Defense Sector in their partnership journey

We are looking for a candidate with a proven ability to simplify, innovate, and transform complex systems into streamlined, adaptable, and intelligent applications that meet cutting-edge business needs. The ideal individual will be self-motivated and adept at addressing the data requirements of diverse teams, systems, and products. This role offers the opportunity to optimize and reimagine customers' data infrastructure, designing and scaling systems that power next-generation products and GenAI technologies. A strong focus on ensuring data quality, security, and governance across the organization is essential.
Responsibilities:
Support sales processes by designing and delivering agile data and AI projects in collaboration with the account managers, project managers, and delivery managers .
Lead strategic discussions with business stakeholders to understand organizational data needs and identify opportunities to derive actionable insights, enabling data-driven decision-making and aligning data strategies with business objectives.
Own the technical solutions for data, analytics, AI, and ML projects.
Build POCs for customers (hands-on).
Deliver top-quality design and architecture documents to our customers.
Build and control training plans for the team members towards new technologies required for future projects.

we are looking for a FinOps Business Analyst.
This exciting position plays a key role in delivering cloud cost optimization services and ensuring that customers receive maximum value from this service.
Summary of Key Responsibilities:
Consult customers on cost-optimization best practices for their cloud usage
Present and give demos of Reseller Programs and tools
Comprehensive support of companys customers
Work on customer requirements
Work with DevOps teams to resolve complex customer issues
Keep sales team up to date on customer status for renewal/expansion opportunities
Create customized cost reports.

We are looking for a Customer Support Specialist - Student Position.
As a Tier 1 Customer Support you will be responsible for:
Be the first line of defense and escalation for any technical issues
Elegantly handle customer requests and maintain SLA & customer satisfaction
Escalate and own issues internally and externally with service providers / partners
Extend our knowledge base
Work across departments (Engineering, DevOps, Prof Services, etc.) to resolve customers issues

We are looking for a Escalation Engineer.
Responsibilities:
Serve as a focal point and source of knowledge for departments in the company and for our clients. Share the knowledge, by being a point of advice for the CS department and other internal teams, and work on keeping our KB up to date, including creating new articles.
Manage major and critical production outages - Take ownership, troubleshoot, diagnose, resolve technical issues, and prepare internal and external RCAs.
Work closely with business and engineering teams to ensure efficient issue resolution, maneuvering towards the most suitable solutions, and minimizing further escalations as much as possible.
Analyze production traffic and locate design gaps - deep-dive analysis of the transaction processing by our clients with our partners, identification of design gap (what is missing and what needs to be done), and analysis of top-tier client processing approval ratio.
Participate in the features development life cycle - starting from the design to the implementation method, and the handover to the relevant teams.
Maintain production quality - work closely with the engineering team to coordinate maintenance in production, provide risk analysis, and constantly enhance production quality.

We are looking for a Senior Full Stack Developer.
As a Senior Full Stack Developer you will be responsible for:
Full Stack development using Node.js & React
Development high scale cloud-based solutions in the Fintech area.
Development in cutting edge technologies.
Position will be involved in design and implementation of low latency, high availability and high-performance services.
Development in a very dynamic environment which provides ability to learn and implement new technologies

We are looking for a Business Analyst for our Israel-based Growth department.
In this role, you will be supporting long-term revenue growth and conversion uplift of our clients by using big data and BI platforms.
You will be responsible for developing and presenting data-driven business cases liaising with key business executives and stakeholders as well as cross-functional internal teams.
Description:
Work with large amounts of data and build data-driven performance models
Analyse and optimize existing customers business offerings and pricing strategies
Build data and insights tools for internal teams
Build and maintain reports, dashboards, and statistical models
Build data-oriented business cases to be presented to customers and prospects
Take significant part in our pre sale presentations to prospects as the data expert in those meetings
See beyond numbers and identify business opportunities based on data analysis
Use 3rd party data to build customized reports.

We are looking for a Big Data Software Engineer to join our growing team. In this role, you will be responsible to design and development of our big data processing engine.
Responsibilities:
Design and development of high-quality big data processing engineer
Identify and proactively address potential product risks and challenges and ensuring success.
Work closely with stakeholders to transform requirements into technical specifications.
Ensure that the code is consistent with industry coding standards and best practices.
Take a deep dive into the technical details and provide expert advice and solutions.

We are looking for a Quality Assurance engineer to take a role in test planning, test design and UI, test scripting, and test execution, on Mobile (Android & iOS) and the Server side. Ensuring quality issues and defects are appropriately identified, documented, tracked, and resolved and ensure proper test coverage.
Create detailed, comprehensive, and well-structured test plans and test cases
Identify, record, document thoroughly, and track bugs
Perform thorough regression tests when bugs are resolved
Ensure the quality of new features before and after they go live
Improve the development process of our products

Were searching for an SDR to join our growing team and develop new activities, while introducing our global marketing solutions to the local and regional markets. You will work with leading hi-tech and medical companies, driving high-quality traffic, leads, and sales opportunities for our unique strategic marketing, digital marketing, social media solutions and more. If you excel in a fast-paced setting and are eager to make a difference, wed love to have you on board!
What Youll Be Doing:
Lead Generation: Research, pursue, and develop potential clients (online research, industry databases, and tools like LinkedIn or CRM systems).
Outbound Prospects: Conducting discovery calls with prospects to identify needs and opportunities.
Lead Nurturing: Build long-term business relationships with local and global companies and convert leads into qualified opportunities.
CRM Management: Log all interactions and update lead statuse in the CRM (HubSpot), while tracking key metrics like outreach effectiveness, response rates, and conversion rates.
Collaboration: Work with marketing teams to optimize lead generation efforts, share feedback on campaign effectiveness, and align messaging.

Were looking for an excellent and passionate Technical Writer to participate in all phases and aspects of creating high-quality documentation. You will join the Support Operations team. You will collaborate closely with Support leadership and cross-functional teams to identify documentation needs and create content.
Responsibilities:
Evaluate and define the Support team's documentation requirements for business workflow procedures.
Drive the execution of the content strategy for multiple applications by directly contributing high-quality, user-focused technical content and coordinating the efforts of subject matter experts, reviewers and other writers
Gain a deep understanding of the product and Support services, and translate complex information into simple, polished, engaging content.
Write user-friendly content that meets the needs of the target audience, turning insights into language for user success
You will create an author and effectively re-use and update technical, user-friendly content and procedures that clearly explain Support business workflows.
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, process documentation, and customer-facing messaging.
Establish a strong communication channel and build excellent working relationships with a diverse set of stakeholders, like Product Support, Information Systems, Logistics, Product and R&D teams.
You will need to use your organizational skills to be able to work within the Support group to schedule, prioritize, and deliver content in an Agile environment.
Evaluate current content and develop innovative methods for improvement.