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As an AI Developer on our Optimization team, you will play a key role in advancing our core optimization capabilities by infusing them with cutting-edge artificial intelligence.

Our team is on a mission to significantly enhance our existing, high-performance optimization engine. You'll tackle a diverse range of complex problems - including optimization of vehicle routing and scheduling - for our customers at a massive scale.

You will join our team at a pivotal moment and be an integral part of building our next-generation AI/ML capabilities from the ground up. As a key contributor, your responsibilities will span the entire model lifecycle, from augmenting our current optimization models with advanced AI to implementing the infrastructure for their deployment and monitoring.

You will apply state-of-the-art techniques such as Deep Reinforcement Learning (DRL), predictive analytics, and Graph Neural Networks (GNNs), all while working with rich datasets including Geographic Information System (GIS) data.

Another core part of your role will be implementing best practices for safe AI/ML rollouts. You will help build and maintain robust A/B testing frameworks and canary deployment strategies, ensuring our innovations reach production safely and effectively.

In this highly collaborative position, you will work closely with other engineers and scientists, as well as cross-functional product teams in the US, to bring these intelligent services to life.

Responsibilities:

Develop, implement, and deploy state-of-the-art optimization models and machine learning algorithms to solve complex business problems like vehicle routing and resource scheduling.

Design and build robust, end-to-end MLOps pipelinesfrom data ingestion and feature engineering to model training, validation, and serving in a production environment.

Translate complex scientific concepts and research papers into production-quality code, primarily using Python and leveraging frameworks like PyTorch and optimization libraries.

Conduct rigorous offline and online experiments to validate model performance, ensuring that solutions are statistically sound, reliable, and deliver measurable business impact.

As a Backend Software Engineering, your job responsibilities will include:

Build new and exciting components in an ever-growing and evolving market technology to provide scale and efficiency.
Develop high-quality, production-ready code that can be used by millions of users of our cloud platform.
Make design decisions on the basis of performance, scalability, and future expansion.
Work in a Hybrid Engineering model and contribute to all phases of SDLC including design, implementation, code reviews, automation, and testing of the features.
Build efficient components/algorithms on a microservice multi-tenant SaaS cloud environment
JR313572

Were seeking a hands-on, passionate BI Team Lead to join our fast-paced, data-driven environment. We'd love to meet you if youre excited about shaping how a company interacts with data and building impactful dashboards that drive decisions.



Description

Lead, grow, and mentor a team of BI engineers and platform specialists, driving a culture of high performance, collaboration, and continuous improvement.
Take full ownership of the data warehouse and BI layer, ensuring the data infrastructure is reliable, scalable, and supports all downstream use cases.
Solving problems and creating ETL pipelines using Python.
Model and maintain the data warehouse, including dimensional models and semantic layers that serve analysts and BI users across the company.
Act as the focal point for all dashboard creation efforts, collaborating with cross-functional teams (product, analytics, management and business stakeholders) to define and implement data visualization solutions.
Administer and manage the infrastructure of our BI tools (such as Looker, Tableau, Power BI, etc.), including user management, permissions, performance optimization, and integrations.

Provide the direction of our data architecture. Determine the right tools for the right jobs. We collaborate on the requirements and then you call the shots on what gets built.
Manage end-to-end execution of high-performance, large-scale data-driven projects, including design, implementation, and ongoing maintenance.
Optimize and monitor the team-related cloud costs.
Design and construct monitoring tools to ensure the efficiency and reliability of data processes.
Implement CI/CD for Data Workflows

Data Architecture Direction: Provide strategic direction for our data architecture, selecting the appropriate componments for various tasks. Collaborate on requirements and make final decisions on system design and implementation.
Project Management: Manage end-to-end execution of high-performance, large-scale data-driven projects, including design, implementation, and ongoing maintenance.
Cost Optimization: Monitor and optimize cloud costs associated with data infrastructure and processes.
Efficiency and Reliability: Design and build monitoring tools to ensure the efficiency, reliability, and performance of data processes and systems.
DevOps Integration: Implement and manage DevOps practices to streamline development and operations, focusing on infrastructure automation, continuous integration/continuous deployment (CI/CD) pipelines, containerization, orchestration, and infrastructure as code. Ensure scalable, reliable, and efficient deployment processes.
Our stack: Azure, GCP, Kubernetes, ArgoCD, Jenkins, Databricks, Snowflake, Airflow, RDBMS, Spark, Kafka, Micro-Services, bash, Python, SQL.

We are looking for a talented DevOps Engineer to join our team, learn develop and grow with us. In this role you will work collaboratively with our RnD teams to empower the operations and infrastructure array, which is essential to support our ambitious goals.

Build and maintain a scalable cloud infrastructure in Production (Azure, GCP)
Troubleshoot and fix Production infrastructure/platform issues
Proactively and continuously improve Production stability and robustness to assure our infrastructure components are always up and available
Develop end to end projects in order to make our infrastructure better in large-scale including design, implementation, and ongoing maintenance.
Cost Optimization: Monitor and optimize cloud costs associated with data infrastructure and processes.

As a backend developer , you will work with a team of highly curious and innovative professionals. You will be responsible for developing core services and APIs that handle high volumes of real-time traffic and meet strict SLA response times. Your role will involve complex data processing, aggregation, and research of big data.



While experience in ML/DS is not a requirement, familiarity with ML-based architectures, model deployment, or data-driven decision-making will be considered a strong advantage

The DevOps Engineer is a key member of the DevOps Team.

As a DevOps Engineer, you will be part of the entire R&D chain, define the deployment processes, orchestrate the provisioning of new services, design and tune the infrastructure to support the growth of our engineering and application scale, and develop tools to increase productivity across teams.

Our Stack

Kubernetes, Micro Services from all the flavors (NodeJS, Python, Kotlin, etc.), GitHub, Bitbucket, Kafka, Redis, RabbitMQ, Postgres, Apache Spark, Cloud Infrastructure, Jenkins, RunDeck, Terraform, MongoDB, Docker, Linux.

Were looking for a Senior Frontend Engineer to take full ownership of the user interface for our advanced graph visualization platform.

This product visualizes large-scale, dynamic networks that represent complex behavioral and analytical relationships within our systems helping teams intuitively explore, understand, and act on data.

Youll lead the evolution of the visualization layer: optimizing performance, improving interactivity, and exploring new rendering techniques to create seamless, high-impact visual experiences.



What Youll Do

Build

Design, develop, and maintain interactive graph visualizations capable of handling large-scale, complex data.
Implement high-performance rendering pipelines leveraging 2D, and GPU-based techniques.
Collaborate closely with backend and data teams to define efficient data formats and APIs for visualization.
Optimize

Continuously profile and tune rendering performance for smooth, real-time interaction.
Ensure scalability and responsiveness across devices and data sizes.
Apply robust architecture and clean design patterns for long-term maintainability.
Innovate

Research and evaluate new rendering approaches and visualization techniques for scalability and clarity.
Prototype next-generation visual experiences that make complex data understandable and actionable.
Shape the technical direction and standards for visualization development across the organization.

Were looking for a Senior Full Stack Developer to join our applications platform development as part of BioCatch's Applications Group.



Responsibilities:

Design, implement and maintain applications and web services within the Applications Groups ecosystem.

Design and implement testable and maintainable software solutions using both front-end and back-end technologies.

Come up with innovative ideas and recommend software improvements to existing applications.

Work closely with product managers and transform product and user requirements into technical tasks.

Build the team's domain expertise and assume product ownership.

We are looking for a developer who has a passion and love for design & technology, and a strong drive to get things done - the right way. We work in a professional environment alongside experienced developers who contribute to the entire team, while elevating their individual levels. As a Full-Stack developer you will have the unique opportunity to play a significant role by helping to build our web applications and backend infrastructure. We place great importance on our developers having a wide range of skills and a well-rounded development background.
Role:
* Build a highly complex web application based on React.
* Ownership of technical design of new features.
* Stay updated and lead technological advances related to user experience.

We are seeking an experienced Backend Tech Lead to join our recommendations group. As a Tech Lead, you will be instrumental in shaping the technical direction and architecture of our backend systems. You will leverage your deep expertise in backend technologies to design, build and scale backend services while guiding a group of engineers toward delivering robust, high-performance solutions. This role offers the opportunity to collaborate with cross-functional teams and contribute to projects that impact the entire organization. If you're a leader with a passion for backend development, we would love to have you on board!

As a Backend Tech Lead, your responsibilities will include:
Mentoring and guiding backend engineers to ensure high-quality code and effective development processes.
System design and architecture: Designing scalable, efficient, and secure backend systems, including APIs and data storage solutions, using technologies like Python, MySQL, Redis and Elasticsearch.
Tech stack evolution: Driving improvements in backend technologies, frameworks and development practices.
Cross-functional collaboration: Working closely with product managers, frontend teams and other stakeholders to ensure backend services meet business requirements and technical specifications.
Performance and scalability: Ensuring that our backend services are highly available, scalable and optimized for performance.
Cloud infrastructure: Overseeing cloud services and ensuring backend systems are seamlessly integrated with cloud platforms.
Code quality and best practices: Writing and maintaining clean, maintainable and well-documented code, while fostering a culture of code reviews, continuous improvement and adherence to best practices.
Technical leadership: Owning the technical direction of backend systems, making key architectural decisions and promoting industry best practices within the group.

We are looking for a talented and motivated **Software Engineer** to join our SDK team, focusing on the development and enhancement of our SDKs web & mobile. In this role, you will take part in designing, building, and maintaining a high-performance SDK that is integrated into customer applications, used by customers around the world.



You will work closely with other engineers, product managers, and solution teams to ensure high quality, maintainability, and performance of the SDK. If you are passionate about web and mobile technologies and enjoy solving complex challenges, wed love to meet you.



What Youll Do:



Design and implement new features and improvements in our SDKs .
Ensure the SDK is robust, secure, and easy to integrate by third-party developers.
Collaborate with cross-functional teams, including data engineer, data scientist and backend engineers.
Maintain high code quality through code reviews, testing, and best practices.
Monitor and optimize SDK performance and resource usage.
Write clear technical documentation and integration guides.

We are looking for a proactive and skilled Software Infrastructure Developer to join our team, focusing on building robust and scalable infrastructure to support seamless automation and reliability across systems. This role is essential in ensuring efficient integration within our CI/CD pipelines, creating tools and frameworks for end-to-end automation, and working with engineering teams to continuously enhance system stability. The ideal candidate will bring strong technical expertise in automation, CI/CD (with hands-on knowledge of Jenkins), containerization, and cloud infrastructure, along with proficiency in Python and Node.js.

Key Responsibilities:

Software Infrastructure Design: Design, build, and maintain scalable infrastructure and frameworks to ensure consistency and reliability on various systems.
Tool and Library Development: Develop libraries and tools to simplify the creation and management of end-to-end automation, enabling efficiency and ease of use.
CI/CD Integration: Integrate and optimize CI/CD pipelines to streamline deployment and operational workflows.
Feature Ownership: Take ownership of new features and products from design to production, ensuring high-quality, reliable releases.
Cross-Team Collaboration: Collaborate with cross-functional engineering teams to gather insights and requirements, driving continuous improvement of automation tools and frameworks.
Documentation and Knowledge Sharing: Document best practices and usage guidelines for libraries and tools to promote effective adoption and knowledge sharing across teams.
Technology Evaluation: Continuously research, evaluate, and implement new technologies to maximize development efficiency and innovation.

Were hiring a TAM Team Leader to lead and mentor our global TAM team of customer ambassadors within technical groupsanchoring the teams authority, sharpening customer‑advocacy standards, and ensuring clear, measurable technical outcomes for strategic accounts.

This role blends people leadership with hands-on technical expertise.



Key Responsibilities

Leadership & People Management

Lead, mentor, and develop a team of Technical Account Managers, fostering a proactive, ownership, and customer advocacy culture.
Define and track team KPIs, ensuring consistent value and operational excellence delivery.
Drive team enablement, training, and career growth, while promoting knowledge sharing and best practices.


Proactive Service Oversight

Provide high‑touch support services and ensure best‑practice support standards.
Review overall customer operational health, guiding TAMs on risk mitigation and optimization.


Upgrade & Release Management

Oversee coordination of updates and enhancements across the TAM team.
Enable TAMs to support their customers during their own release cycles.
Create and manage a framework for the team to own and manage implementation, update, and maintenance projects for their customers.
Ensure customers are informed about fixes, patches, and new releases, including demonstrations and impact assessments.


Escalation & Incident Management

Supervise escalations (incidents and Top Customer Issues), ensuring appropriate engagement of Engineering, Solutions, Operations, and Product teams.
Lead complex postmortems with TAMs, deliver root-cause analyses, and ensure continuous improvement in escalation handling.


Strategic Technical Success

Partner with senior customers in periodic executive technical reviews (monthly/quarterly).
Collaborate with Product Management to align customer needs with roadmap presentations and early product release rollouts.
Represent the Voice of the Customer in leadership forums, influencing service strategy and product direction.