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About Tailor Brands We are Tailor Brands , a company at the forefront of helping small businesses succeed. Our all-in-one platform empowers over 40 million entrepreneurs worldwide to launch, manage, and grow their businesses. At the heart of our solution is the Guidance Engine , which creates a personalized plan for every new business and simplifies the entire journey — from the first idea to long-term growth. More than just providing tools, we see ourselves as partners to our customers, offering a support system and practical guidance throughout their business-building journey. Why this role matters Our Customer Experience (CX) team is the face and heartbeat of helping our customers succeed. We’re looking for a Customer Experience Team Lead who lives and breathes CX- relentlessly proactive, data-obsessed, and wired to drive change. You’ll lead a high-performing combination of in-house and outsourced team to remove friction, elevate quality, and create experiences customers rave about.
What you’ll do
* Lead, mentor, and inspire a team of in-house Customer Experience Specialists and manage an outsourced Support Center.
* Manage team performance, ensuring they meet Tailor Brands' quality and efficiency.
* Own and optimize CX KPIs, including response time, resolution rate, CSAT, and NPS, leveraging data-driven insights to enhance the customer experience.
* Be the voice of the customer, working closely with Product, Marketing, and R&D teams to improve our offerings based on real user feedback.
* Develop and implement scalable support strategies, ensuring efficiency in customer interactions.
* Drive automation and self-service initiatives, reducing ticket volume while improving customer satisfaction.
* Manage escalations, providing expert problem-solving and guidance to the team.

Why this role matters At PassportCard, were not just modernizing systems, were building the Future Ready platform that will power the next generation of insurance and financial services. This means moving from legacy to a cloud-native, AI-ready ecosystem built on.NET Core microservices: scalable, secure, and designed for innovation. In this role, you wont just deliver codeyoull guide a team, influence architecture decisions, and ensure alignment with business goals in partnership with the Solution Manager and Product Manager. In this role, you wont just deliver code, youll lead a team, shape architecture, and influence how global customers experience our products. Help transform how insurance and financial services are delivered. At PassportCard, were modernizing mission-critical, legacy systems into a cloud-ready,.NET-based microservices ecosystemsecure, reliable, and built for scale. Your work will directly impact customers worldwide and the teams who serve them.
What youll do Design and ship scalable.NET ( C #) services and applications aligned with our architecture standards. Model domains and build resilient microservices using DDD and modern patterns. Own quality end-to-end: write clean, testable code; add unit/integration tests; debug tricky production issues. Partner across disciplinesSolution Architecture, QA, DevOps, and Productto deliver on time and with impact. Raise the bar for engineering excellence: contribute to coding standards, CI/CD, and CoE best practices. Lead and mentor the Future Ready.NET Core team, ensuring task alignment and priorities within Scrum ceremonies. Collaborate closely with Solution Manager and Product Manager to refine backlog, clarify requirements, and drive sprint success. Build cloud-native, event-driven, and AI-enabled services. Integrate BPM flows and rules engines into enterprise solutions. Leverage AI-powered tools for productivity, code quality, and problem-solving.
The toolkit youll use Languages & Frameworks:.NET ( C #), EF Core data : SQL server, PostgreSQL, Redis Platform & Delivery: Azure DevOps, Kubernetes, Docker, CI/CD pipelines Reliability & Security: Serilog, HTTPS enforcement, authentication/authorization best practices Ways of working: Agile/Scrum, cross-functional collaboration

We are a fast-growing global medical device company, developing and manufacturing innovative drug delivery and infusion solutions across the continuum of care - from the hospital to the home. We are looking for an excellent data Engineer to join the winning team!
Job Description
We are looking to hire a highly skilled and experienced professional to fill the role of data Engineer. In this role, you will design, build, and maintain the data infrastructure that powers analytics, product innovation, and business decision-making across the organization. You will work closely with data scientists, data analysts, software engineers, product managers, and other teams to ensure reliable, secure and scalable access to data. We are seeking a detail-oriented professional with strong problem-solving skills, a passion for working with complex real-world data, and the drive to contribute to meaningful innovations in healthcare. We are looking for someone who is self-driven, brings a can-do spirit, and thrives in a collaborative, fast-paced environment where teamwork and clear communication are essential. Job Responsibilities: Design, develop, and maintain scalable ETL /ELT pipelines for ingesting, processing, and storing data from multiple sources Build and optimize data warehouses, data lakes, and other Storage solutions to support analytics and Machine Learning use cases. Collaborate with data scientists and analysts to ensure datasets are clean, structured, and accessible for advanced modeling and reporting. Implement data quality monitoring, validation frameworks, and automated workflows to ensure reliability and accuracy. Integrate data from disparate systems into unified views that support business intelligence and operational efficiency. Ensure compliance with healthcare data regulations and implement security measures to safeguard company data and systems. Research and adopt best practices in data engineering, cloud-native architectures, and modern data tooling. Support the deployment of data -driven applications into production environments.

Join Our Team as IT Help desk team leader The IT Help desk team leader reports to the IT director and is responsible for providing quality Technical Support to internal customers through all available channels. Main responsibilities:
* Delivery and maintenance of quick and effective solutions for various IT technical issues.
* Users management at all systems permissions, group policy management, etc.
* Operations and support of Windows platforms and systems (including Office 365)
* Operations and support of security systems
* Operations and support of Cisco telephony systems
* Installation of endpoint equipment, printers, and more
* Operations and support of CDR systems (Content Disarm and Reconstruction)
* Installation of new Software
* Prioritize technical HD tasks

Power the Future with Us! A global leader in high-performance smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of products installed in more than 133 countries. Our diverse product offering includes intelligent solar inverters, battery Storage, backup systems, EV charging, and complete home energy management ecosystems. With world-class engineering and a relentless focus on innovation, we are creating a world where clean, green energy from the sun powers our homes, businesses, and communities. We are seeking a Platform Engineering Lead to drive the evolution of our internal platform, ensuring scalability, reliability, security, and an outstanding Developer experience. This is a hands-on leadership role that will influence the entire Software Development Lifecycle (SDLC), shape infrastructure and automation strategies, and mentor a high-performing team working across DevOps, DevSecOps, SRE, and Developer enablement. As a senior technical leader, youll design and implement cloud-native systems, promote DevSecOps practices, and champion continuous improvement in how we build, TEST, ship, and operate software. Key Responsibilities Lead and scale a cross-functional team of platform engineers, DevOps, and DevSecOps professionals, fostering technical excellence and personal growth. Design and optimize cloud infrastructure (AWS, OCI) using modern IaC tools like Terraform, Pulumi, Helm, and ArgoCD to support highly available, secure, and cost-efficient systems. Streamline CI/CD pipelines using tools such as Gitlab, and integrate automated testing, SAST/SCA, and policy controls to enable safe, fast delivery. Own the SDLC platform experience, implementing internal Developer portals, GitOps workflows, and self-service infrastructure to boost Developer productivity. Drive observability and resilience, introducing best practices in monitoring, alerting, chaos testing, and incident response. Collaborate with security and compliance teams to ensure infrastructure and SDLC meet high standards. Engage with R&D leaders to deeply understand product needs, align platform initiatives with business goals, and reduce time-to-value.

Country:
Israel

City:
Herzliya

Responsibilities:
Join a team of highly motivated developers to work together to fill our growing software and scaling needs
Work on our cutting-edge Security SaaS product that redefines risk management and helps SMBs stay protected.
Directly work on matters that are critical to the company, building security product that is actively used by 10,000+ users, while tackling complex and challenging engineering problems
Writing well-tested, organized and robust code to support a rapidly growing organisation
Work in a modern software environment with continuously deployed and integrated code in our cloud-based infrastructure
Taking responsibility of your code, quickly responding to bugs and making sure new and existing software runs smoothly
Youll work closely with product managers, designers, QA experts, architects, and experienced developers to build cutting-edge solutions.

Join a team of highly motivated developers to work together to fill At-Bays growing software and scaling needs.
Work on a range of customer-facing and internal projects, including scaling up our web-based and infrastructural software and internal security and insurance tools.
Directly work on matters that are critical to the company, building software that is used actively by our insurance team and our customers whilst solving challenging software problems.
Writing well-tested, organized and robust code to support a rapidly growing organization.
Proactively taking on software tasks to give efficient turnaround to the requirements of the rest of our international company.
Work in a modern software environment with continuously deployed and integrated code in our cloud-based infrastructure.
Taking responsibility of your code, quickly responding to bugs and making sure new and existing software runs smoothly.
Communicating and working openly with other developers to solve problems and produce high-quality code.

Our ideal candidate is passionate about crafting a new product to serve thousands of enterprise customers by using innovative technology and striving for the best quality and throughput.

As part of this role, you will:

Architect, design, implement, test, and deliver highly scalable products.
Master our development process, culture, and code base, then improve it.
Operate effectively in the hybrid engineering model where engineers are expected to be able to design and implement the necessary work to ensure quality in their own code as well as other engineers.
Mentor others in development technologies, tools, and processes
Present your own designs to internal/external groups and review the designs of others
Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics

JR315373

We are looking for a skilled developer with significant experience in creating algorithm-based systems, especially in complex environments. You will lead the technical development of a robust routing and scheduling service, working closely with US-based teams.

Responsibilities:

Lead Development: Take charge of the development process for the routing and scheduling services, ensuring it meets performance and efficiency requirements.

Algorithm Optimization: Apply your deep knowledge of C++ to optimize algorithms and data structures for efficient routing and scheduling.

AWS Cloud Integration: Utilize your expertise in AWS cloud services to design, deploy, and manage cloud-based components of the routing scheduling service.

Collaboration: Work closely with cross-functional teams, including software engineers, product managers, and data scientists, to gather requirements, provide technical insights, and drive project success.

Code Quality: Maintain and improve the codebase by implementing best practices, code reviews, and refactoring when necessary.

Troubleshooting: Identify and resolve complex technical issues, ensuring the service's reliability and performance.

Documentation: Create and maintain documentation for code, design, and processes.

JR314436

The performance engineering team for Service Cloud specializes in a deep understanding of its features, system architecture, usage patterns & traffic; and uses this knowledge to drive synthetic transactions for performance and scale insights. The team engages in analyzing complicated performance and scale challenges by developing various test models to simulate production traffic and to project growth. This is a great opportunity for engineers who are seeking to build & grow their career in performance engineering as well as to develop scaling and optimization insights on complex cloud applications. In this role, they will get software development opportunity to build tools and frameworks to measure, analyze, and optimize performance and scalability.

Responsibilities:

As a Performance Engineer with the Service Cloud team you will be responsible for:
Work closely with management, product owners, developers and quality engineers to understand product requirements, business use cases and to design appropriate performance/scalability simulations to measure and analyze performance and obtain insights into scalability and solve potential bottlenecks.
Participate in discussions and planning with other members of the engineering and product teams.
Design and implement scalability, stability, stress, reliability, availability, and longevity simulations using industry standard tools and custom developed software.
Encourage sound design principles that result in optimal code and non intrusive instrumentation.
Champion the definition of appropriate SLIs/SLOs appropriate service monitoring.
Mentor engineers in the organization.
Influence architecture by offering solutions for performance and scale challenges.

We are looking for a Backend Software Engineer to join our growing team. Youll help design and build a complex SaaS platform that integrates with security systems, on-prem tools, and a powerful calculation engine, all while providing the best user experience. In our team, youll work closely with colleagues across Product, Cyber, DevOps, and QA to continuously deliver impact. Its a startup vibe inside a big company: fast-moving, hands-on, and full of opportunities to grow. You'll deepen your skills in architecture, scalability, and secure system design and help shape something that matters.

As a Backend Software Development Engineer, you will:
Plan and design high-quality backend solutions, ensuring quality through strong architecture and comprehensive testing.
Build various core components integrated as a whole product:
Extensive and stable integration solutions to both internal and external cyber sources and systems.
Improve, validate, and innovate algorithms, calculations and analytics throughout all system components and integration points.
Work in a fast-paced and agile work environment with business-oriented delivery focus.
Communicate with team members, other technical teams and management to collect requirements, identify tasks, provide estimates and meet production deadlines
Proactively self-learn, maintain, and troubleshoot all existing system components to ensure smooth and reliable operation.
Review and rewrite legacy code to latest technologies.

As the Senior Director of Engineering , you will lead the Agentic AI revolution within our core platform. Your primary mission is to ensure our intelligence platform is ready to power the next generation of AI agents, driving the paradigm shift from one-way campaigns to real-time, two-way conversations that maximize customer lifetime value.
Your Responsibilities Will Include:
Pioneer Agentic AI: Define the engineering vision and architecture for our autonomous AI agents, ensuring they can ingest unified marketing data, execute complex attribution, and optimize campaign spending in real-time.
Scale the Data Core: Own the design, operation, and reliability of our massively scalable, distributed data platform. Ensure seamless ingestion and processing of billions of data points from 170+ sources to build the trusted foundation for all AI initiatives.
Lead a Global R&D Team (70+): Lead and mentor an organization of approximately 70 engineers and managers globally. Cultivate a high-velocity culture defined by technical excellence, ownership, and career growth.
Drive Executive Influence: Collaborate closely with Product Management, Architects, and global leadership to translate market demands into shipping code that delivers measurable business transformation for our customers.

We are looking for a talented Software Engineer to join the Mastercard Foundry Research and Development (R&D) team in our Tel Aviv. In this role you will be part of a highly agile team building exiting and innovative products delivered at scale to global markets.

Our team is built on a foundation of research and development, mining innovation internally, innovating new product lines with emerging technology, managing new products from inception to market validation and engaging strategically with start-ups to shape the future of commerce with and for our customers. At Mastercard you will help define the future of commerce and security solutions globally.

This team will have a diverse focus both in terms of geography and variety of technology challenges driving hard to bring innovative payment solutions to market.

Role:
This role involves working with a team of talented developers to develop high performance Java based solutions. In this role, you will be responsible for:
Design and implementation of innovative capabilities.
Work as part of an agile team.
Work closely with technical leads and other developers to define solutions.
Research alternative technical solutions to meet changing business needs.
Produce design and research documentation.
Transitioning R&D solutions to Mastercard core.

Your responsibilities also include creating and supporting reusable application components and patterns, considering both business and technology perspectives. You'll utilize developer tools and a range of AWS services for task management, source code handling, building, deployment, operations, and real-time communication. You are expected to demonstrate advanced skills in application design, implementation, and maintenance, often with minimal supervision.

Beyond technical tasks, you will mentor other engineers, sharing your knowledge and actively contributing to the enhancement of best practices and processes within and across teams.

Responsibilities:

Design, build, and maintain the scalable cloud infrastructure and CI/CD pipelines necessary to support our cutting-edge AI and optimization services.

Champion Infrastructure as Code (IaC) practices using tools like Terraform and Kubernetes to automate the deployment, scaling, and management of our production environments.

Implement robust monitoring, logging, and alerting systems to ensure the high availability, performance, and reliability of all services.

Partner with development teams to streamline the software development lifecycle, improve deployment velocity, and embed best practices for security and operational excellence.

JR314438