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abra is seeking for a Backend Developer! We are looking for a skilled Senior Backend Developer to develop and to maintain systems using C#. This role requires developing core components of complex systems, infrastructure development, requirement analysis, and detailed software design. Full-time position based in the Central District, Israel
?Key Responsibilities:
* Development and maintenance of core components within complex, multidisciplinary, high-performance systems.
* Development of application-level infrastructures.
* Analysis of requirements and creation of detailed software design specifications.
* Planning and execution of integration and implementation processes for system-of-systems architectures, for both internal and external customers.
* Participation in formal system delivery processes for customers in Israel and abroad.

We are looking for a strategic and technically savvy Product Marketing Manager to join a leading global technology company operating in advanced industrial systems.
This role is focused on driving growth within a complex, high-tech market, working closely with customers, sales, and product teams to shape strategy, generate demand, and strengthen market positioning. What youll be doing:
Lead strategic business development initiatives and identify new market opportunities
Build and execute account plans in collaboration with global sales teams
Engage directly with customers to understand applications, needs, and challenges
Translate customer insights into actionable recommendations for product and business strategy
Create high-quality, application-focused marketing content (webinars, articles, case studies, and more)
Analyze market trends, competitive landscape, and emerging technologies
Represent the company at key industry events and customer meetings

Customer Support Manager (CSM) The Customer Support Manager is a key role responsible for the overall post-delivery support of the companys systems and products.
This position oversees the ongoing, professional, and proactive management of customer service operations, ensuring compliance with SLA targets, maintaining high customer satisfaction, and coordinating all service-related activities internal and external stakeholders.
Key Responsibilities
- Manage all customer service activities during warranty periods and under support/service agreements.
- Maintain direct and ongoing communication with customers and/or end users, including professional support, proactive service initiatives, and coordination of on-site activities.
- Provide initial Help desk support, including full documentation and tracking of all service requests in the PRIORITY system.
- Ensure availability of inventory in service warehouses and customer sites according to contractual requirements.
- Monitor and ensure compliance with SLA and TAT (response and repair times) targets.
- Coordinate and dispatch field service technicians and rapid response teams based on project needs and maintenance contracts.
- Take full ownership of service calls from initiation to closure, including documentation of Service Request Forms and service reports.
- Track, monitor, and report on service performance metrics and KPIs.
- Develop, manage, and sell follow-on service programs, including maintenance agreements, training contracts, and additional services.
- Handle order processing, shipment coordination (domestic & international), and tracking of spare parts, TEST equipment, and support tools.
- Work closely with Engineering, Manufacturing, Planning, Procurement, Logistics, Quality, and ILS teams.
- Manage operational and budgetary aspects of service activities.
- Drive customer satisfaction improvements in maintenance services, including feedback collection, root cause analysis, and implementation of service improvements.