לוח משרות דרושים כתב טכני - תוכנה לדוברי אנגלית

We're seeking a Technical Writer to join our team in Israel on a part-time basis (50% position).This role requires a highly technical and detail-oriented professional who can work closely with our development and product teams to create clear, accurate, and comprehensive technical documentation.You will play a key role in ensuring our technical materials are accessible, consistent, and helpful to our enterprise customers.
Responsibilities:
Collaborate daily with the product and development team to document technical features, APIs, and product capabilities.
Work with product managers to create and maintain product documentation, including knowledge center articles and in-app help content.
Develop and update release notes, technical guides, FAQs, and troubleshooting documentation.
Ensure all documentation is accurate, consistent, and aligned with our products functionality and technical specifications.
Translate complex cybersecurity and technical concepts into clear, concise, and user-friendly documentation for customers.
Continuously review and improve documentation based on internal team feedback and customer insights.

We are seeking a detail-oriented and experienced Technical Writer to join our dynamic team. In this role, you will be responsible for creating clear, concise, and comprehensive documentation that enhances user understanding and facilitates the effective use of our products and services. Your work will bridge the gap between complex technical information and user-friendly content for both internal stakeholders and external customers.
Key Responsibilities:
Develop and maintain technical documentation, including user manuals, installation guides, API documentation, and system operation guides.
Collaborate with cross-functional teams, including engineers, product managers, and customer support, to gather information and ensure accuracy in documentation.
Translate complex technical concepts into clear and accessible content tailored to various audiences.
Create and manage content for online help systems, FAQs, and knowledge bases using tools such as Confluence.
Leverage AI-powered tools to accelerate content development, standardize tone, and maintain consistency across documentation.
Utilize AI-driven knowledge platforms to support content discoverability and accessibility for both internal teams and external users (customers, partners, etc.).
Ensure all documentation adheres to established standards, style guides, and branding guidelines.
Continuously update documentation to reflect product updates, enhancements, and user feedback.
Incorporate visual aids such as diagrams, tables, and screenshots to clarify content.
Participate in usability testing and incorporate findings to improve documentation quality.

We are looking for a Technical Writer.
Responsibilities:
Write up descriptions of new features and write procedures on how to configure them.
Work directly with R&D to obtain information of new features.

Were looking for an excellent and passionate Technical Writer to participate in all phases and aspects of creating high-quality documentation. You will join the Support Operations team. You will collaborate closely with Support leadership and cross-functional teams to identify documentation needs and create content.
Responsibilities:
Evaluate and define the Support team's documentation requirements for business workflow procedures.
Drive the execution of the content strategy for multiple applications by directly contributing high-quality, user-focused technical content and coordinating the efforts of subject matter experts, reviewers and other writers
Gain a deep understanding of the product and Support services, and translate complex information into simple, polished, engaging content.
Write user-friendly content that meets the needs of the target audience, turning insights into language for user success
You will create an author and effectively re-use and update technical, user-friendly content and procedures that clearly explain Support business workflows.
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, process documentation, and customer-facing messaging.
Establish a strong communication channel and build excellent working relationships with a diverse set of stakeholders, like Product Support, Information Systems, Logistics, Product and R&D teams.
You will need to use your organizational skills to be able to work within the Support group to schedule, prioritize, and deliver content in an Agile environment.
Evaluate current content and develop innovative methods for improvement.