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we are currently looking for a full-time, permanent Technical Writer to join our team. You will create, author, and organize content and procedures that clearly explain our products and features to customers. You must have excellent writing skills, organizational skills, and be able to work with your co-workers in an Agile cloud environment.
Responsibilities:
Create Knowledge Base articles that explain the overview of the feature, and procedures to configure it
Work as part of the Product Docs team and the larger Product team to support our companys vision to deliver the best SASE experience and service to our customers
The company Cloud is updated every week - you need to make sure that the documentation and Release Notes are ready for the new or updated features
Challenge yourself and grow as a Technical Writer, our company employee, and human being.

We are seeking a highly experienced technical writer to join our team and take ownership of certain areas of the documentation.
documentation is a key part of the product journey. The way we communicate shapes how users experience our platform - our content adds clarity, character, and depth to everything we build. We aim to make complex ideas simple, support users as they onboard, and empower them to become experts. Great docs dont just explain; they inspire confidence and make users love the product.
Our team embraces AI tools to boost how we create and maintain content - from drafting smarter to spotting gaps we didnt see before. We're all about experimenting with intelligent tools to work faster and write better.
You'll be joining a group of writers who are passionate about technology, obsessed with clear communication, and always pushing for better. If you're excited about combining thoughtful writing with powerful tech, wed love to connect.

As a Senior Technical Writer at SentinelOne, you will join our global Design & Docs organization and own end‑to‑end planning, authoring, and maintenance of customer‑facing product content. This role is based in our Tel‑Aviv, Israel office, in a hybrid model, working day‑to‑day with local R&D and product teams as well as team-members and distributed stakeholders worldwide.
Youll work closely with Product Management, Engineering, UX, Support, and other stakeholders to explain complex cybersecurity and AI‑driven capabilities in ways that are clear, accurate, and task‑focused. Your expertise and insight will enhance our documentation processes and standards. Each day will present new challenges and opportunities for growth and creativity, allowing you to leverage your skills to improve the clarity, accessibility, and usability of our documentation for both internal and external stakeholders. Join us in shaping the narrative of our products and empowering users to maximize the value of our AI solutions for their cybersecurity needs.
What will you do?
Support and collaborate with the product team, focusing on innovative cybersecurity solutions.
Own documentation for one or more product areas in the platform, while becoming knowledgeable in many areas. Documentation includes Release Notes, Admin Guides, Knowledge Base articles, and UI text.
Plan, research, and document features in a topic-based method. Research includes collaboration with Support, Development, QA, Product Management, and other teams, with a focus on self-learning through hands-on and independent study.
Write according to our style guidelines to create customer-focused guidance for our highly-technical cybersecurity and AI products.
Work with the product documentation team to create integrated, consistent information deliverables and to innovate for constant improvement.
Work with a dynamic, international team on high-impact deliverables.

we are looking for a Technical & UX Writer to join our Knowledge Management team in Israel!As a Technical & UX Writer , you will have the exciting opportunity to work closely with a variety of teams to produce internal and customer facing product documentation, as well as product microcopy. The technical & UX writer plays a vital role in getting our customers up and running quickly and making our products accessible and usable when implementing solutions. The ideal candidate enjoys mastering new technologies and has both a demonstrated ability to deliver high-quality easy to read technical publications (including blogs or white papers), and a technical background that enables them to easily interact with product managers, software engineers, and pre- and post customer-facing teams.
What will you be accountable for?
Create and organize internal and external product documents.
Work closely with our Product team to understand product features and modules which are to be translated into external materials for customers and enablement for employees.
Research, edit, and write all required technical content for product release.
Write easy-to-understand user interface text, online help, release notes, and developer guides.
Increase end-user understanding through the use of screenshots, product mockups, diagrams, and animations.
Work in a fast dynamic environment.
Keep and follow cross-organizational processes

Join our team of documentation experts at our company!
Our team is made up of highly experienced technical writers, each bringing a unique set of skills to create top-notch documentation.
As part of our team, you will:
Own the end-to-end documentation processes, including installation, configuration, admin help, and APIs.
Take an important part in the overhaul and modernization of the documentation set to support:
Unification across product areas
Improved content reuse, modularization, and content architecture
Consistent and user-focused terminology
Collaborate with Product, UX, R&D, and Support to ensure content reflects current product behavior and strategic direction.
Contribute to microcopy and embedded help to improve in-product guidance.
Identify and implement best practices for content strategy, SEO, and information architecture.
Analyze documentation effectiveness through feedback, analytics, and support cases.
Contribute to the documentation teams internal leadership through knowledge sharing and mentoring.

Required Senior Technical Writer
As a Technical Writer, youll play a critical role in bridging our engineering and customer-facing teams by creating clear, accurate, and comprehensive content aimed mainly at platform engineers. Your work will directly impact customers who rely on our platform by empowering them to maximize their productivity and improve their workflows.
Youll take part in the creation, maintenance, and evolution of our documentation and knowledge base, shaping one of the first experiences users meet when they deploy and use the product.
What Youll Do
Document New Features and Updates: Partner with engineering and product teams to craft high-quality technical documentation for new and existing features. Youll help translate complex technical information into clear, developer-friendly documentation.
Add and Maintain API Documentation: Take part in maintaining the API documentation to ensure its comprehensive, up-to-date, and accessible, providing essential support for developers who integrate with our platform.
Lead wide-scale initiatives to improve internal & external processes, with or without agentic/AI-based workflows.
Write Guides and Tutorials: Write tutorials, how-to guides, and user manuals that support developers in effectively leveraging our capabilities.
Write User-Centered Documentation: Work with other teams to gather insights directly from users and developers to understand their needs and pain points, ensuring that the documentation meets real-world use cases and aids in seamless onboarding and usage.
Collaborate Across Teams: Work closely with product managers, designers, developers, and customer support to ensure the accuracy and quality of all documentation, while identifying opportunities to enhance clarity and usability.
Communicate the brand: ensure consistency and accuracy across all product documentation.
Who Youll Work With
As a technical writer, you will work closely with developers, product managers, and designers to ensure we are accessible and user-friendly for customers worldwide. you will also engage with customer support and sales teams to better understand user needs and incorporate their feedback.

Join our team of documentation experts at our company!
Our team is made up of highly experienced technical writers, each bringing a unique set of skills to create top-notch documentation.
As part of our team, you will:
* Own the end-to-end documentation processes, including installation, configuration, admin help, and APIs.
* Take an important part in the overhaul and modernization of the documentation set to support:
o Unification across product areas
o Improved content reuse, modularization, and content architecture
o Consistent and user-focused terminology
* Collaborate with Product, UX, R&D, and Support to ensure content reflects current product behavior and strategic direction.
* Contribute to microcopy and embedded help to improve in-product guidance.
* Identify and implement best practices for content strategy, SEO, and information architecture.
* Analyze documentation effectiveness through feedback, analytics, and support cases.
* Contribute to the documentation teams internal leadership through knowledge sharing and mentoring.