We are looking for a NOC Engineer to monitor and support production systems, ensure service availability, provide status updates, and coordinate with operations and engineering teams to identify and resolve issues.
What You'll Do:
Monitor and support company production systems to ensure efficient performance.
Verify service availability and promptly send out status updates.
Identify root causes of production issues and coordinate with operations and engineering teams to resolve them.
Develop and maintain technical protocols and procedures for system alerts and malfunctions.
Apply monitoring and logging tools for tracking and analyzing system performance.
Collaborate effectively with team members to address and mitigate system anomalies.
Requirements: Ability to work in 24x7 shifts, including weekends and holidays.
Proven technical troubleshooting ability.
Proficient in English, both verbal and written.
Strong interpersonal and communication skills.
Degree or equivalent experience in Computer Science, Software Engineering, Industrial Management, or related field, or current enrollment in such programs.
Experience or knowledge in Microsoft servers (MCP level) is a must.
Proficiency in SQL is required.
Knowledge of scripting languages such as PowerShell, Bash, or Python is an advantage.
Previous experience with monitoring and logging tools is a plus.
This position is open to all candidates.