This role sits at the technical and commercial center of that motion: delivering partner integration experiences that both delight customers and create measurable revenue impact.
Top priorities:
Working closely with customers and partners to understand how Cloudinary is used when integrated in customer technology stacks.
Executing on Cloudinarys strategic vision - to become ubiquitous as a media platform, for multiple personas in any technology stack that touches media.
Act as the technical PM for ISV activity - lead integrations for selected CMS, PIM and MarTech vendors.
Work closely with partners and customers to define integration scope, success criteria and adoption plans.
Partner tightly with Product Management platform teams, to represent integrability requirements - act as an internal customer for platform enhancements that serve the integrability needs, and bring PM ownership into Product where needed.
Define and oversee successful development of integrations - choose and run the delivery model (internal, outsourced vendors, or agentic/automated approaches), and be accountable for delivery, reliability and time-to-value - teaming up with Program management, and ecosystem Architecture, for technical oversight.
Requirements: 5+ years in product management, preferably with direct experience building integrations, app marketplaces, partner products or ISV developer experiences. (Director-level experience is helpful for coordinating across Product, Platform and R&D).
Strong technical fluency - APIs, webhooks, authentication patterns (OAuth), data models (CMS/PIM/content schemas), message flows and integration testing strategies.
Experience working with ISVs and SIs - particularly DAM, CMS, PIM, MarTech ecosystems (or equivalent enterprise SaaS integrations).
Proven track record of delivering through outsourced vendors and delivery partners, including scoping, vendor selection, SLAs and contract management.
Strong partner & stakeholder management skills - able to align Product, R&D, Partnerships, Sales and CS around integration priorities and tradeoffs.
Comfortable with experimentation: define hypotheses, run fast pilots, and make scale/KTLO tradeoffs based on measured results.
Excellent written & verbal communications, and experience producing technical requirements, PRDs and runbooks. Experience supporting GTM plans is a plus.
This position is open to all candidates.