We are looking for a Product Analytics Manager to serve as the analytical focal point of our product organization. You will define what success looks like-setting clear, measurable benchmarks for both internal and external performance-then regularly track progress, diagnose root causes of issues, and recommend strategic actions. You will build our product analytics function from the ground up, defining key KPIs and constructing the supporting infrastructure. Your analyses will guide decisions across the product organization, prioritizing initiatives that close gaps and unlock opportunities.
What you'll be doing:
Define and monitor core product KPIs (Top 4 + product-specific), set benchmarks, and build dashboards that highlight performance and flag gaps.
Diagnose issues and recommend prioritized, data-driven solutions to course-correct.
Oversee external benchmark tracking and compare against market and industry standards.
Maintain alignment across systems by enforcing metric definitions, approving deviations, and validating new metrics.
Shape KPI-focused narratives to support product marketing efforts, highlighting measurable results aligned to strategic outcomes.
Design new attributes for cross-product analysis and craft compelling visual and verbal stories that translate analytics into stakeholder action.
Requirements: Bachelors in Data Science, Statistics, Economics, Business, or a related field.
3+ years in product or fraud analytics, or a similar analytical role.
Strong background in defining KPIs, benchmarking, and performance measurement.
Ability to present complex insights clearly, engaging non-technical stakeholders.
Analytical problem-solving ability, with a strong root-cause orientation.
Proficiency in SQL, Snowflake, Excel, Python, and data visualization tools such as Kibana.
It'd be cool if you also have:
Experience with external performance metrics and cross-system KPI alignment.
Background in product marketing analytics or advanced metric engineering.
Experience with tools like Looker, Tableau, Power BI, Amplitude, or Mixpanel.
This position is open to all candidates.