We are looking for a Identity Security Analyst who will focus on investigating and resolving customer-reported security bugs. In this role, youll sit at the intersection of security research, product engineering, and customer success: youll reproduce issues, analyze impact and root cause, coordinate fixes with R&D, and communicate findings back to customers in a clear, actionable way.
This is a hands-on, technical position ideal for someone who enjoys debugging, incident-style investigations, and direct customer impact.
Requirements: 2-4+ years in a technical security or support role, such as:
Security Analyst / SOC Analyst
Security Engineer
Technical Support Engineer in a security or infrastructure product
Solid understanding of:
Identity and access concepts (Active Directory, authentication, privileges, groups)
Basic networking and protocols (TCP/IP, DNS, HTTP/S, SMB, LDAP/LDAPS)
Scripting and automation skills in PowerShell to speed up investigation and test setup.
Hands-on experience with:
Debugging and reproducing complex customer issues in lab environments
Strong analytical and problem-solving skills; able to systematically break down ambiguous issues.
Excellent written and verbal communication skills in English; able to explain complex technical findings to both technical and non-technical audiences.
Preferred Qualifications:
Experience with enterprise security products, especially in one or more of:
Identity security / AD security
EDR/XDR, SIEM, or network security tools
Operating systems (Windows Server/AD)
Familiarity with MITRE ATT&CK and common attack patterns against AD and identity.
Familiarity with Azure DevOps
Experience working with bug trackers / case management tools.
Prior experience in a customer-facing role (support, consulting, PS) is a strong plus.
Hands-on experience with:
Log analysis (e.g., Windows Event Logs, Sysmon, SIEM)
This position is open to all candidates.